Hey there LCB Fam! Hope all is having a fabulous February thus far... ☺️
From reading the responses from within this post regarding withdrawal and account verification.
This time around it's been an awful, yet frustrating (not!) experience due to no response from the casino regarding the emails I've sent in for account verification along and to get status check because of no response.
OK I signed up with Orbitspins.com since last month on Jan 26th, of which I ended up playing one of NDB Chips a couple of days later, took a break, and then went at it again to complete the terms of wagering on Feb 02.
I chimed in with chat support on the same day of which I was given (2) different email addresses to send in my docs for verification on separate occasions (I don't need to elaborate as you'll understand as I explain) on top of that I got the email address for casino support which is given on the casino site.
As of today, which is now Feb 21, it's been well over 3 weeks (15 business days) and I've sent in several emails (cashier@orbitspins.com, banking@orbitspins.com, support@orbitspins.com) at least 5 business days from the last email sent due to no response. And all I get from "live chat support" is that the turn around time for verification is 5 business days and that they can't check on the status of accounts, but once account is approved to wait on email from verification team.
So all in all no response from casino departments and live chat can't do anything to help expedite the matter.
They can do better if they just respond!
Zdravo LCB Fam! Nadam se da je februar do sada bio fantastičan... ☺
Čitajući odgovore iz ovog posta u vezi sa povlačenjem i verifikacijom naloga.
Ovog puta bilo je to užasno, ali frustrirajuće (ne!) iskustvo zbog toga što iz kazina nije bilo odgovora u vezi sa mejlovima koje sam poslao na verifikaciju naloga i za proveru statusa jer nema odgovora.
OK, prijavio sam se na Orbitspins.com od prošlog meseca 26. januara, od čega sam nekoliko dana kasnije igrao jedan od NDB čipova, napravio pauzu, a onda ponovo krenuo da završim uslove klađenja 2. februara.
Javio sam se podršci za ćaskanje istog dana kada sam dobio (2) različite adrese e-pošte da pošaljem svoje dokumente na verifikaciju u odvojenim prilikama (ne treba da objašnjavam kako ćete razumeti dok objašnjavam) povrh toga, dobio sam adresu e-pošte za podršku kazina koja je data na sajtu kazina.
Od danas, koji je sada 21. februar, prošlo je više od 3 nedelje (15 radnih dana) i poslao sam nekoliko e-poruka (cashier@orbitspins.com, banking@orbitspins.com, support@orbitspins.com) najmanje 5 radnih dana od poslednje poslate e-pošte jer nema odgovora. I sve što dobijam od „podrške za ćaskanje uživo“ je da je vreme za verifikaciju 5 radnih dana i da ne mogu da provere status naloga, ali kada nalog bude odobren da sačekaju e-poštu od tima za verifikaciju.
Dakle, sve u svemu, bez odgovora odeljenja kazina i ćaskanja uživo ne mogu ništa da pomognu da se stvar ubrza.
Oni mogu bolje ako samo odgovore!