Hi,
Another extensive test as part of the project From the Players, For the Players project has been concluded. Our tester paid a visit to Britain Play Casino. Here are the highlights:
- Tester of the day: BritishComforts
- Registration Date: Monday 14th February
- Deposit date, amount and payment method: £150 via Visa Debit on 14th Feb (£100 followed by £50)
- KYC or other identification methods (if any) date of submitting and date of approving docs: Added on Monday 14th Feb Approved on the Wednesday 16th.
- Withdrawal request date, amount and banking method: £77.58p withdrawal request submitted on Wednesday Feb 16th.
- Withdrawal received date: Withdrawal of £77.58p, minus £2.50p fee (£75.08p), credited on Thursday 17th Feb.
In this video report, we bring you details of our tester’s experience with Jumpman Gaming-operated Britain Play Casino. Licensed by two renowned regulators, this platform offers an excellent selection of games, a wide spectrum of promotions, and the opportunity to complete fun tasks and unlock trophies.
Curious to find out how efficient this operator is in handling Visa Debit transactions, the tester registered, deposited £150 via Visa Debit, and uploaded documents to verify her identity, after which she played some games. Upon trying to make a withdrawal request on the same day, she was notified that her account is still under review. She managed to make a request two days later, which was the exact timeframe specified by the operator.
How long did it take the operator to process her transaction? Was she charged any fees? Stay tuned for the full BritainPlay Casino report!
Registration
On February 14, 2022, our tester registered at Britain Play. To join the community, a player should complete a simple form and provide some basic information.
Deposit
As soon as she became a member, our tester was offered a generous welcome offer, but she declined it so to avoid dealing with wagering requirements.
The tester selected Visa Debit and provided the necessary info, after which she was offered a couple of pre-defined amounts to deposit. The options included £10, £20, £50, £100, and £200, none of which matched £150, the sum she intended to deposit.
As there was no option to manually enter the sum, she made two transactions, one for £100 and the other for £50. The minimum to deposit in a single transaction is £10. Debit Card, PayPal, Pay by Mobile and PaysafeCard were the deposit options the tester was presented with.
ID Verification
Our tester received a mail that contained not only details related to the welcome offer, but the instruction on how to verify her account as well. Before playing any games, the tester decided to get the verification process out of the way, starting with her photo ID.
She initiated the process by pressing “Provide” next to the Proof of ID, all located in the “My Account” section, after which a QR code appeared.
Having scanned it, a website opened up on her phone with instructions on how to upload her ID. Once the front and back images of her driver’s license were supplied, the next step was to provide a selfie. After that, she returned to the Britain Play website on her computer to upload a recent utility bill and an image of her registered bank card. The middle 8-digits were covered for security purposes.
According to the Terms, the operator has the right to request certified or notarized documents in order to verify one’s identity, but our tester wasn’t required to submit anything like that.
Gameplay
As soon as she provided all the necessary documents, she went on to explore the operator’s wealthy lobby. The first game she played was 100/1 Roulette, followed by Hot Safari 50,000, an instant win game, and some bingo games.
After that, she checked out Fishin’ Pots of Gold by Microgaming and Gameburger Studios, and The G.O.A.T by Blueprint Gaming during which she landed a huge win of £72.
She also launched a couple of other hits such as Agent Jane Blonde Max Volume, Wild Pistolero, and Big Shots, which brought her a couple of significant wins. The tester also explored Dragon’s Fire Megaways, Temple Stacks Splitz, and Book of Kings, among all.
Withdrawal
Our tester attempted to make a withdrawal on the same day, February 14, 2022, however, she was notified that her account was currently being reviewed. As stated, the process can take up to 48 hours.
A day later, she was invited to play the Cash Drop game, a feature where depositing players have a 4 in 5 chance of winning a wager-free cash prize. Having played the game, the tester tried to withdraw again, but she was once again met with the “account in review” message.
On February 16, 2022, she discovered that her account was verified when she logged in. However, she received no mail which would confirm so. She made a request to withdraw £77.58p also via Visa Debit card. A day later, on February 17, 2022, the tester received £75.08p, which was the requested sum minus a £2.50p fee.
The available withdrawal methods are similar to those players can use to fund the account. All cashouts are subject to a £2.50 transaction fee. A player can withdraw £1,000 per day, £3,000 per week or £5,000 per month.
Conclusion
Despite the fact that the player was informed that all new players have to wait up to 48 hours to have their identity verified, an e-mail from the casino to confirm that the process is completed would be a great addition. Plus, players should be informed that a smartphone is required to complete ID verification.
Other than that, our tester experienced no issues with Britain Play Casino. Her withdrawal was processed in a timely manner, minus the mandatory fee.
Have fun and gamble responsibly!
Full report: https://lcb.org/news/testing-britain-play-what-they-dont-tell-you-48-hr-review-and-smartphone-needed