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Hi LCB'ers,
For this particular project, we’ve selected non-US-friendly GoSlot! Casino. Our tester registered an account, deposited via Skrill, played some games, complete KYC, and attempted to cash out using the same e-wallet. Here are the highlights:
- Tester of the day: Punakontti
- Registration completed on May 22, 2024
- Deposit of EUR 200 via Skrill made on May 22, 2024
- KYC procedure: documents sent on May 25, 2024, but the mail didn’t work, so the tester uploaded the driver's license, utility bill, and Skrill screenshot via links live chat support agent game him on May 27, 2024; documents approved on the same day, a few hours later
- Withdrawal of EUR 50 via Skrill requested on May 24, 2024
- Withdrawal of EUR 50 via Skrill received on May 27, 2024
Registration
Filing in a simple 3-step form was all our tester needed to do to become a member of GoSlot! Casino.
Deposit
Having completed the undemanding sign-up process he went on to fund the account. He deposited EUR 200 via Skrill and received a confirmation that the transaction was successful.
To deposit, players can use cryptocurrencies, Jeton, Paysafecard, Rapid Transfer, Instant Banking, Skrill, Neteller, a variety of cards, MiFinity, and CASHLib, to name a few. The minimum deposit amount is EUR 20, but keep in mind that the limit may vary depending on the method selected.
Gameplay
Cooperating with the industry’s most creative content suppliers GoSlot! Casino boasts a well-diversified catalog of games of which the tester checked out Gonzo’s Quest, Loner, EggOMatic, Dead or Alive II, Jungle Spirit Megaways, Dead or Alive, Bonanza Falls, The Wish Master, Ted Megaways, Rick and Morty Megaways and Starlight Princess Pachi.
A day later, he launched Dragon Horn, Birds on a Wire, Big Bad Wolf, and Lil’ Devil. On May 24, 2024, he played Fire in the Hole 2, Asgardian Stones, Money Train, and Who Wants to be a Millionaire.
KYC
According to the Terms the operator has the right to verify a player’s identity both before and after the deposit is placed.
Larger deposits may incur additional documents.
To complete the process, our tester submitted documents via mail on May 25, 2024. On the same day, he was notified that some details on the payment method screenshot were not visible.
Two days after he submitted the document, the tester was informed that the e-mail address he forwarded it to didn’t exist. He contacted the live chat support team and got links through which he was supposed to resubmit the docs.
The tester uploaded an image of his driving license, utility bill, and Skrill screenshot, but needed to re-upload the screenshot of a payment method as some details were not clearly visible. A couple of hours later, the tester was notified that the KYC process was finalized successfully.
Withdrawal
The request to withdraw EUR 50 via Skrill was placed on May 24, 2024, but the money arrived on May 27, 2024. The waiting was most likely caused by the minor inconveniences with the ID verification process, which were eliminated promptly.
According to the Terms, to be able to withdraw a player needs to wager the deposit at least once. The selection of withdrawal methods is notably more modest, plus some may incur a fee.
The maximum withdrawable limit is on the lower end but exceptions can be made for consumers with higher loyalty ranking. If the amount exceeds the predetermined limits, it will be divided into installments.
The operator will attempt to process a request within 2 working days, but if the delay is more than 10 days, a player will be informed of the reasons.
Conclusion
The finale time has arrived!
The small issue that emerged during the KYC process was eliminated swiftly, resulting in a smooth and entertaining gaming experience. GoSlot! Casino did well in every stage of the investigation.
More insightful video reports coming this way, so keep a close eye on our channel and gamble responsibly!
Full report! https://lcb.org/news/goslot-casino-tested-minor-obstacles-with-kyc-during-withdrawal-of-eur-50-via-skrill
