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Hi LCB'ers,
Testing Lucky Hippo Casino- an unlicensed and US-friendly online platform! Find out both the smooth aspects and challenges of the process. Highlights:
- Tester of the day: Juggaloroscoe
- Registration date: July 30, 2024
- Deposit of USD 200 via Crypto Pay made on July 30, 2024
- Withdrawal of USD 200 via Bitcoin requested on August 1, 2024
- Withdrawal request of USD 194/ 0.00319518 BTC in BTC was confirmed via email on August 14, 2024; the amount was smaller due to a fee applied because the deposit was not played through 5x
- Withdrawal of USD 195.28/ 0.00319518 BTC received on August 14, 2024; the final amount was higher due to BTC value fluctuations.
Hippos are powerful symbols of great skills in problem-solving, confidence, self-reliance, and strength. Yet, a two-week Bitcoin withdrawal from Lucky Hippo Casino makes you wonder- does this place deserve its name?
Even when they seem promising on the surface, unlicensed casinos are never a wise choice. Yet, knowing that players can be tempted to check them out, our team came up with an excellent compromise. The US-friendly and RTG-powered Lucky Hippo Casino was tested under the “From the Players, for the Players” project, so let’s find out what happened during the investigation!
Registration
Not having signed up with this operator before the tester completed a quick and simple registration procedure. All he had to do was enter a couple of basic information and select the “no bonus” option, as he wasn’t interested in claiming any offers.
Deposit
After completing his profile the tester made a USD 200 deposit via Crypto Pay. A couple of minutes later 0.00305308 BTC/ USD 200 was processed to his balance. The fee amount was stated on the invoice, but the casino covered that cost, as shown on the notification.
Available deposit options include Bitcoin, Ethereum, and Tether alongside Interac e-Transfer and cards. The minimum deposit amount is USD 20/ USD 25.
Gameplay
With funds on his balance the next thing a tester wanted to do was to explore some games, among which Achilles Deluxe, Pulsar, 777, Fantasy Mission Force, Caesar’s Empire, Crystal Waters, Enchanted Garden, and Plentiful Treasure.
The next day he explored Escape the North, Achilles Deluxe, and Cash Bandits Museum Heist.
A day after that he checked out 5 Wishes scoring a big win of USD 174.80, as well as Big Cat Links and Dragon Feast.
Withdrawal
Having had quite an entertaining gaming session the tester made a request to withdraw USD 200 via Bitcoin.
Respecting the timeframe of 3-4 days noted on the banking page, the tester contacted the support department to inquire about the delay but received no response.
Two days later, on August 7, 2024, he reached out to the live chat support once again, but this time he was informed that his request was being reviewed by the finance team. According to the agent, the outcome should be provided within 5-7 business days.
On August 13, 2024, the tester received an e-mail that stated that a fee of USD 6 was removed from his requested cashout amount as the deposit wasn’t wagered 5x.
Regarding the mandatory wagering on straight deposit, the Terms say otherwise.
“27. There are no withdrawal processing fees with one exception. If a player decides not to make a wager a minimum of one time before withdrawing. The Casino has the right to clear processing charges.”
A day later, the tester was informed that a BTC payment of USD 194/ 0.00319518 BTC was confirmed and he received USD 195.28/ 0.00319518 BTC.
Available withdrawal methods include check via regular mail, check via courier, bank transfer, and a variety of cryptocurrencies. Depending on the method selected, the minimum cashout amount ranges between $150 and $400.
Conclusion
What a mess for no so sizable withdrawal!
Let’s recap the highlights and then give the final judgment, shall we?
Having in mind that Lucky Hippo Casino operates without a license, delays with processing, contradictory Terms, and a support department that occasionally fails to respond are certainly not surprising.
The tester was apparently lucky to even receive his money. We hope this report has served as an excellent cautionary tale on why unlicensed casinos should be avoided. More informative reviews coming this way so keep a close eye on our channel! Gamble responsibly!
Full report: https://lcb.org/news/unlicensed-lucky-hippo-casino-under-microscope-withdrawal-usd-200-in-btc-at-a-snails-pace
