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Hi LCB'ers,
10x playthrough on a straight deposit ?! Check out our latest report to find out how Slots 7 Casino performed during our latest test. Highlights:
- Tester of the day: Juggaloroscoe
- Registration date: January 31, 2023
- Deposit of $200 in Bitcoin made on January 31, 2023
- KYC: the tester submitted an ID and proof of address
- Withdrawal of USD 100 requested on February 14, 2023, however, it was never processed as the tester never meet the wagering requirements for straight deposits
This video report brings you tons of first-hand insights into our tester’s experience with US-friendly Slots 7 Casino. The brand was on probation for a couple of months and was officially removed from it in May 2023. Our team wanted to put this company’s business practices to the test and see if their intentions about changing their behavior are serious.
Thanks to partnerships with BetSoft and Dragon Gaming, this platform accommodates a variety of great casino games. On top of that, it has an attractive Rewards Scheme and a variety of promotional campaigns, providing players with lots of opportunities to score some freebies and enjoy extended gaming sessions.
Yet, beneath the shiny surface, one needn’t dig a lot to find the first major shortcoming- the absence of a license. After hassle-free registration, quick deposit, and smooth gameplay, he encountered multiple issues while trying to cash out. What caused all those troubles? Stay with us for the full video report on Slots 7 Casino and you will have this and all other questions answered!
Registration
Having completed a simple 3-step form, our tester became an official member of Slots 7 Casino on January 31, 2023.
Deposit
Following the smooth registration, he decided to deposit USD 200 that is 0.00873779 BTC. To make sure the transaction is successful, he enabled pop-ups and notifications. Shortly after, the money appeared on his balance.
The minimum amount to deposit is USD 30. The maximum daily, weekly, and monthly deposit limits are $1,000, $7,000, and $30,000 respectively. Players can deposit using cards, Bitcoin, and e-wallets such as Skrill, Neteller, and Discover.
Gameplay and KYC
As soon as the money landed on his casino balance, the tester launched the Project Space slot. After this space-themed adventure, he explored Saiyan Warriors, Fruit Zen, Tiger’s Claw, and Super Wild Race, the lattermost of which brought him an ultra-mega win of $45.00.
The tester also played Kensei Blades, Primal Wilderness, and Jungle Stripes.
On February 2, 2023, he contacted the live chat to get more info on ID verification. The required documents include front and back copies of his ID Card and address proof. He supplied those immediately via mail.
Having sent the documents, the tester played Alkemor’s Elements, Wild Drops, and Stampede.
Withdrawal, Gameplay, KYC, and Customer Support
The approval for ID verification documents came a couple of days later, on February 6, 2023. Though the documents were verified, that very status changed when our tester intended to request a cashout on February 14, 2023.
For that reason, he submitted an image of his passport once again and then made a request to withdraw USD 100. The mandatory fee for this transaction was USD 3. An e-mail arrived, saying that the transaction was in pending status.
As nothing happened, two weeks later, on March 3, 2023, the tester made another request to cash out USD 100. Ten days later, on March 13, 2023, an e-mail arrived informing him that the request was rejected, because the wagering requirements of 10x were not met. As it turned out, this was the reason his initial request dated February 14, 2023, was denied as well.
Paying attention to the Terms, players shall encounter contradictory rules. One rule says the deposit needs to be wagered at least once, while the other defines 10x wagering on deposits without bonuses if playing slots, video poker, and table games. However, another term implies a rollover of 30x or 60x depending on the specific game genre.
Having received no response from the live chat department, he sent a mail to inquire more about such drastically high wagering requirements.
On March 17, 2023, he played a couple more games Expansion, Woodlanders, Winds of Wealth, Boomanji, and Alkemor’s Tower.
The response to the tester’s question arrived on April 2, 2023. However, instead of providing clarification, the casino only asked him whether he was interested in claiming bonuses. Two days later, the tester replied, asking what was going on with his money.
After some talk with the support department, they finally credited back the USD 100 withdrawal that was canceled after the second time. He tried to meet the wagering requirements, but unfortunately, he had no success.
The minimum amount to withdraw varies between $100 and $200. Cashouts take 2 - 3 banking days to be approved and additional 2-3 days to be processed. Transactions facilitated via bank wire take 7 - 10 business days to reach a player’s bank account after approval. The Terms also say that the maximum time to process any first withdrawal is 21 days.
Withdrawal methods are more or less similar to those for deposit. A player can receive one payout of up to $1,000 every 7 working days. The maximum is limited to 10x the deposit amount, regardless of whether a player claimed the bonus or not. A fee is applied to withdrawals.
Conclusion
Poor customer support services and unclear rules on wagering requirements confirm that this place still needs to work on its reputation. Players are advised to be very careful when visiting this unlicensed online casino.
We hope you enjoyed our insightful video. Gamble responsibly!
Full report: https://lcb.org/news/testing-slots-7-casino-failure-to-meet-wrs-resulted-in-no-withdrawal
