BonusBlitz Casino podrška i tema za žalbe

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  • Original engleski Prevod srpski

    Hello Everyone,

    We would like to introduce BonusBlitz Casino here at LCB as a new and fast-growing Online Casino that offers a large number of intriguing bonuses and lightning fast Instant Payouts!

    Should you need any assistance or if you have any suggestions for us, please share it here!

    Kind Regards,

    BonusBlitz Management

    Pozdrav svima,

    Želeli bismo da predstavimo BonusBlitz kazino ovde na LCB-u kao novi i brzo rastući onlajn kazino koji nudi veliki broj intrigantnih bonusa i munjevitih trenutnih isplata!

    Ako vam zatreba pomoć ili imate bilo kakve predloge za nas, podelite ih ovde!

    Srdačan pozdrav,

    BonusBlitz Management

  • Original engleski Prevod srpski

    Thanks very much for signing up. Welcome to LCB forum. 

    Hvala vam puno što ste se prijavili. Dobrodošli na LCB forum.

  • Original engleski Prevod srpski

    Welcome to LCB! smiley

    Dobrodošli u LCB! smiley

  • Original engleski Prevod srpski

    Welcome to our forum, we're glad to have you here! smiley

    Dobrodošli na naš forum, drago nam je što ste ovde! smiley

  • Original engleski Prevod srpski

    Welcome, nice to have you here cheesy.

     

    Dobro došli, drago mi je što ste ovde cheesy .

  • Original engleski Prevod srpski

    A few more rude moments here!!!

    My deposit has 6 confirmations and when I asked about it they flat out CLOSED CHAT on me.

    Deposited at 2:30 pm-When I asked about it it was 5pm.

     

     

    Evo još nekoliko nepristojnih trenutaka!!!

    Moj depozit ima 6 potvrda i kada sam pitao za to, oni su mi stavili ZATVORENI CHAT.

    Deponovan u 14:30 - Kada sam pitao za to bilo je 17:00.

  • Original engleski Prevod srpski

    Contacted the pit boss, of coarse NO  ANSWER OR REPLY.

    Contacted live chat of coarse they closed the chat before saying anything.

    Now, the best guess I have is that they are flat out STEALING PEOPLES MONEY.

    Next to lite coin it clearly says Contact them if needed.

     

     

     

     

     

     

    Kontaktirao šefa jame, grubo BEZ ODGOVORA NI ODGOVORA.

    Kontaktirali su ćaskanje uživo i zatvorili su razgovor pre nego što su bilo šta rekli.

    E sad, najbolja pretpostavka koju imam je da oni otvoreno KRADU NOVAC LJUDI.

    Pored Lite novčića jasno piše Kontaktirajte ih ako je potrebno.

  • Original engleski Prevod srpski

    Every time they blow me off like this I am going to post it here.

    YEP they just closed chat on my again.

    SO EXPECT MORE POSTS in the very near future!!!

     

    Svaki put kada me ovako oduvaju, ja ću to objaviti ovde.

    DA, upravo su ponovo zatvorili ćaskanje na mom.

    PA OČEKUJTE JOŠ OBJAVA u bliskoj budućnosti!!!

  • Original engleski Prevod srpski

    SO many hours later and still this CASINO is basically admitting to taking my deposit.

    They keep closing the chat window on me.

    Maybe it's because I am posting here!!!

    TOLIKO sati kasnije, a ovaj KAZINO u suštini priznaje da je uzeo moj depozit.

    Stalno mi zatvaraju prozor za ćaskanje.

    Možda zato što objavljujem ovde!!!

  • Original engleski Prevod srpski

    I emailed support and this is what they said,

    Hi Brian,

     

    Hope that you are well and safe.

    Your deposit should be credited very soon. 
    Good luck!

    Kind Regards,
    Mary

    Bonusblitz Support

     

    Seems I'm getting somewhere finally, I'll keep you posted!!!

    Poslao sam imejl podršci i evo šta su rekli,

    Zdravo Brajane,

    Nadam se da ste dobro i bezbedni.

    Vaš depozit bi trebalo da bude kreditiran vrlo brzo.
    Srećno!

    Srdačan pozdrav,
    Mari

    Bonusblitz podrška

    Čini se da konačno stižem negde, obaveštavaću vas!!!

  • Original engleski Prevod srpski

    Wow great! Nice ti see you here! 

    Vov super! Drago mi je da te vidim ovde!

  • Original engleski Prevod srpski

    Hello blacky777,

    When you get your deposit back please let us know.

    Keep us informed. 

    Thank you.

    Zdravo blacki777 ,

    Obavestite nas kada dobijete depozit.

    Obaveštavajte nas.

    Hvala vam.

  • Original engleski Prevod srpski

    It still has not been credited on with chat now!!!

     

    Još uvek nije pripisano na chat!!!

  • Original engleski Prevod srpski

    They just Closed Chat on me AGAIN. Go figure that one.

    I honestly didn't expect much more from them.

    Upravo su OPET zatvorili ćaskanje o meni. Idi shvati to.

    Iskreno, nisam očekivao mnogo više od njih.

  • Original engleski Prevod srpski

    Then, I had just checked again it IS IN MY ACCOUNT!!!!!!!!!!!

    What service!

    More than 12 hours later...

    Onda sam upravo ponovo proverio DA JE NA MOM NALOGU!!!!!!!!!!!!

    Kakva usluga!

    Više od 12 sati kasnije...

  • Original engleski Prevod srpski

    Hello blacky777,

    We are glad to hear that your account has been refunded.thumbs_up

    We will mark this case as Resolved.

    Zdravo blacki777 ,

    Drago nam je da čujemo da je vaš račun vraćen. thumbs_up

    Ovaj slučaj ćemo označiti kao Rešen.

  • Original engleski Prevod srpski

    Welcome to LCB  smiley

    Dobrodošli u LCB smiley

  • Original engleski Prevod srpski

    My verification was approved i. Your banking department instructed me to contact customer service to complete my withdraw. There is no option on your site other than email. 
    I was hoping i found a new casino i am not happy with the 3 i play at now.  
    at least i can contact customer support with them

    Moja verifikacija je odobrena i. Vaše bankarsko odeljenje me je naložilo da kontaktiram korisničku podršku kako bih završio svoje povlačenje. Na vašem sajtu nema druge opcije osim e-pošte.
    Nadao sam se da sam našao novi kazino i nisam zadovoljan sa 3 u kojima sada igram.
    bar mogu da kontaktiram korisničku podršku sa njima

  • Original engleski Prevod srpski

    Hello michaelaspinelli,

    Could you please send us Your Casino Username via private message so we can reach out to Casino Rep in order to help you?

    Thank you in advance.

    Zdravo michaelaspinelli ,

    Možete li nam poslati svoje korisničko ime za kazino putem privatne poruke kako bismo mogli da kontaktiramo Casino Rep kako bismo vam pomogli?

    Hvala unapred.

  • Original engleski Prevod srpski

    Hello michaelaspinelli,

    We are still waiting for your credentials. Please send us via private message to be able to help you.

    Thank you in advance.

    Zdravo michaelaspinelli ,

    Još uvek čekamo vaše akreditive. Pošaljite nam privatnu poruku kako bismo mogli da vam pomognemo.

    Hvala unapred.

  • Original engleski Prevod srpski

    Hello michaelaspinelli,

    We will be closing this complaint due to inactivity of submitter.

    Zdravo michaelaspinelli ,

    Zatvaramo ovu žalbu zbog neaktivnosti podnosioca.

  • Original engleski Prevod srpski

    Having an issue with bonusblitz dragging their feet about a verification and withdrawal after already being allowed to withdraw before and then they inexplicably out of nowhere block a $250 payout. 

    My username is m*******

    Imajući problem sa bonusblitzom koji odugovlači oko verifikacije i povlačenja nakon što im je ranije već bilo dozvoljeno da povuku, a onda neobjašnjivo niotkuda blokiraju isplatu od 250 dolara.

    Moje korisničko ime je m*********

  • Original engleski Prevod srpski

    Still nothing from nobody still not validated still not an email or a fucking notification or anything from anybody. I've now gone through $100 of the 250 that I won because they keep fucking slow playing me and it's bullshit I want my fucking money and I want it now. I hate your entire casino group more than I've ever hated anything in my life because of this stupid shit right here. 

    .there's no reason you can reply to an email about a bonus in 20 minutes and take 5 fucking days to look at some ID pictures YOU DO THIS SHIT ON PURPOSE AND IT'S WRONG. Normal people don't serve to go through this shit after they win fucking money and then get told that they can't pull it out for five fucking days. Knowing that it's all in place in hopes that we blow through the money. I wish I could find you. Physically. In person. To make you answer for this disgusting behavior.  

    Još uvek ništa od nikoga još uvek nije potvrđeno, ni e-mail ili jebeno obaveštenje ili bilo šta od bilo koga. Sada sam prošao kroz 100 dolara od 250 koje sam osvojio jer me stalno igraju jebeno sporo i sranje je. Želim svoj jebeni novac i želim ga sada. Mrzim celu tvoju kazino grupu više nego što sam mrzeo bilo šta u životu zbog ovog glupog sranja ovde.

    .nema razloga da za 20 minuta odgovorite na e-mail o bonusu i da vam treba 5 jebenih dana da pogledate neke lične karte. OVO SRANJE URADITE NAMJERNOM I POGREŠNO. Normalni ljudi ne služe da prođu kroz ovo sranje nakon što osvoje jebeni novac, a onda im kažu da ne mogu da ga izvuku pet jebenih dana. Znajući da je sve na mestu u nadi da ćemo progutati novac. Voleo bih da mogu da te nađem. fizički. Lično. Da te nateram da odgovaraš za ovo odvratno ponašanje.

  • Original engleski Prevod srpski

    Hello Michelle Dick,

    Sorry to hear that you are encountering this kind of issue. We will ping Casino Rep in order to help you with this matter.

    Keep you posted.

    Zdravo Mišel Dik ,

    Žao nam je što se susrećete sa ovakvom vrstom problema. Mi ćemo pingovati Casino Rep kako bismo vam pomogli oko ovog pitanja.

    Obaveštavamo vas.

  • Original engleski Prevod srpski

    Hello Michelle,

     

    We trust that you are well and safe.

     

    Please note that we have reviewed your account and as we were able to see, your account was successfully verified and you were able to finalize your first withdrawal. 
    We can understand that having to wait for the verification to be completed can be frustrating, however, in your particular case, the procedure was completed under 24 hours. It is our honest opinion that this timeframe is more than acceptable.

     

    Congratulations on your first win and we hope that there will be many more of the same.

     

    Thank you for choosing BonusBlitz and good luck!

     

    Kind Regards,

    BonusBlitz Management

    Zdravo Mišel,

    Verujemo da ste dobro i bezbedni.

    Imajte na umu da smo pregledali vaš nalog i kako smo mogli da vidimo, vaš nalog je uspešno verifikovan i da ste mogli da završite svoje prvo povlačenje.
    Možemo razumeti da čekanje da se verifikacija završi može biti frustrirajuće, međutim, u vašem konkretnom slučaju, procedura je završena za manje od 24 sata. Iskreno smatramo da je ovaj vremenski okvir više nego prihvatljiv.

    Čestitamo na prvoj pobedi i nadamo se da će istih biti još mnogo.

    Hvala vam što ste izabrali BonusBlitz i srećno!

    Srdačan pozdrav,

    BonusBlitz Management

  • Original engleski Prevod srpski

    Indeed. Issue resolved. Didn't know you had your own thread. Nice. 

     

    Zaista. Problem rešen. Nisam znao da imaš svoju nit. Lep.

  • Original engleski Prevod srpski

    Hah. You guys get your own post that's alright alright alright Matthew McConaughey. 

    Tell Luke I said hey. 

    Personally I prefer the old you. You know....that other one. But anyways. Good to see ya. 🥰

    Hah. Vi momci imate svoj post, to je u redu, u redu, Matthev McConaughei.

    Reci Luku da sam rekao zdravo.

    Lično više volim starog tebe. Znaš... taj drugi. Ali svejedno. Drago mi je da te vidim. 🥰

  • Original engleski Prevod srpski

    YAY, I've been looking for y'all on LCB!

    JAI, tražio sam vas na LCB-u!

  • Original engleski Prevod srpski

    Hey my grandfather is having a bit of an issue at Timeless, he called me a minute ago and said that he won 3500 bucks thanks to the suggestion of one of your chat people. His account has been validated for months and they all of a sudden blocked his withdrawal and said he had to revalidate?  

    Come on now, messing with a 70 something year old man and his money is a low blow. Might as well go after his pension next. 

    His name is Walt Champagne, I'm not sure which email he uses at your casinos. I'm csure you can figure it out though.

    Hej, moj deda ima mali problem u Timeless-u, pozvao me je pre minut i rekao da je osvojio 3500 dolara zahvaljujući predlogu jednog od vaših ljudi za ćaskanje. Njegov nalog je proveren mesecima i odjednom su blokirali njegovo povlačenje i rekli da mora da ponovo potvrdi?

    Hajde sad, petljaj se sa 70-godišnjakom i njegov novac je mali udarac. Mogao bi sledeće da ode za penziju.

    Njegovo ime je Valt Champagne, nisam siguran koji imejl koristi u vašim kockarnicama. Siguran sam da to ipak možeš shvatiti.

  • Original engleski Prevod srpski

    Hello James,

    We will forward this issue to Casino Rep in order to help you.

    Keep you posted.

    zdravo Džejms,

    Prosledićemo ovo pitanje predstavniku kazina kako bismo vam pomogli.

    Obaveštavamo vas.

  • Original engleski Prevod srpski

    Yea. Complete silence from their end. Acting like they never received the pictures from him. I'm having him send me screenshots to show where he was already verified, had numerous withdrawals, and now all of a sudden because there's a big win on there he needs to reverify. Yet when he emails the pictures they don't respond or show any type of acknowledgement that they got them. 

    Not for nothing, but BonusBlitz. Timeless and Pacific Spins are all the same casino/group/banking department. So I had him email the team at bonus blitz and not a peep from anyone all day and all night.

    I hope he doubles the 3500 he has on there now just to run your nose in it after this shady slow poke stalling B. S. 

    Da. Potpuna tišina sa njihovog kraja. Ponašajući se kao da nikada nisu dobili slike od njega. Zamolio sam ga da mi pošalje snimke ekrana da pokaže gde je već verifikovan, imao je brojne povlačenja, a sada odjednom jer postoji velika pobeda koju treba ponovo da potvrdi. Ipak, kada pošalje slike e-poštom, oni ne odgovaraju niti pokazuju bilo kakvu vrstu potvrde da su ih dobili.

    Ne za ništa, već BonusBlitz. Bezvremenski i Pacifički spinovi su isti kazino/grupa/bankarsko odeljenje. Tako da sam ga naterao da pošalje e-poruku timu na bonus blitz i da niko nije piskao ceo dan i celu noć.

    Nadam se da će udvostručiti 3500 koliko sada ima samo da bi ti progurao nos nakon ovog sumnjivog sporog udarca koji odugovlači BS

  • Original engleski Prevod srpski

    Hello James,

     

    We hope that all is well.

     

    Please note that BonusBlitz Fraud & Risk Department, unfortunately, has no access to accounts at Pacific Spins Casino.

    The ownership of the Casinos may be the same, however, the documents database is not shared.

    Please reach out to the respective Casino's representatives.

     

    Thank you for your understanding.

     

    Kind Regards,

    BonusBlitz Management 

    zdravo Džejms,

    Nadamo se da je sve u redu.

    Imajte na umu da BonusBlitz Odeljenje za prevare i rizik, nažalost, nema pristup nalozima u Pacific Spins kazinu.

    Vlasništvo nad kazinom može biti isto, međutim, baza podataka dokumenata nije zajednička.

    Obratite se predstavnicima odgovarajućeg kazina.

    Hvala na razumevanju.

    Srdačan pozdrav,

    BonusBlitz Management

    3.7/ 5

  • Original engleski Prevod srpski

    I made the required deposits to qualify for the new game free spins.. so I activated it and played. I'd won 15 but the message that pops up when free Spins are completed said that I have won  zero. I thought that was odd but went ahead to play another game using the $15 that I did win. I got a message saying there was a game restriction so I went back to my rewards section clicked on play now for the coupon again and it started my free spins over with my balance is zero so I thought OK and I played them i won 62 dollars. The wagering requirement was $123,000. I contacted live chat and I was told that they were having technical issues with the game they offered me a $10 free chip for the inconvenience and told me that I would be able to use the coupon again after IT department fixed the issues. I contacted live chat today four times because the coupon was not available and I was ignored with the chat ending each time. I emailed and nobody bother to read the screenshots and just told me that I don't qualify for a free chip. I will attach the screenshots of the live chat that told me otherwise.

    Bonus blitz needs to put the 60 I'd won on the free spins back onto my account since they took it off without me playing a cent of it because of their IT problems. That's not my fault that they put an email out and the coupon out there before they had their shit together! 

    Napravio sam potrebne depozite da bih se kvalifikovao za nove besplatne okrete.. pa sam je aktivirao i igrao. Osvojio sam 15, ali poruka koja se pojavljuje kada se završe besplatni okreti kaže da sam osvojio nulu. Mislio sam da je to čudno, ali sam nastavio da igram još jednu igru koristeći 15 dolara koje sam osvojio. Dobio sam poruku da postoji ograničenje igre, pa sam se vratio u svoj odeljak za nagrade, kliknuo na igru sada za kupon ponovo i počeo je da se moji besplatni obrtaji izvrgavaju sa stanjem na nuli pa sam mislio da je OK i igrao sam ih i osvojio sam 62 dolara . Zahtev za klađenje je bio 123.000 dolara. Kontaktirao sam ćaskanje uživo i rečeno mi je da imaju tehničkih problema sa igrom, ponudili su mi besplatni čip od 10 dolara zbog neprijatnosti i rekli su mi da ću moći ponovo da koristim kupon nakon što IT odeljenje reši probleme. Danas sam četiri puta kontaktirao uživo ćaskanje jer kupon nije bio dostupan i ignorisan sam sa svakim završavanjem ćaskanja. Poslao sam e-poštu i niko se nije potrudio da pročita snimke ekrana i samo mi je rekao da se ne kvalifikujem za besplatan čip. Priložiću snimke ekrana uživo ćaskanja koji su mi rekli drugačije.

    Bonus blitz treba da vrati 60 koje sam osvojio na besplatnim okretima na moj račun pošto su ga skinuli a da nisam odigrao ni centa zbog njihovih IT problema. Nisam ja kriv što su stavili mejl i kupon pre nego što su se posrali!

  • Original engleski Prevod srpski

    Hello ericadawn11-0

    Please send us your Casino Username via private message so we can reach out to Casino Rep in order to check this issue?

    Thank you in advance.

    Zdravo ericadavn11-0

    Molimo vas da nam pošaljete svoje korisničko ime za kazino putem privatne poruke kako bismo mogli da kontaktiramo predstavnik kazina kako bismo proverili ovaj problem?

    Hvala unapred.

  • Original engleski Prevod srpski

    Bonus blitz is refusing to validate my account even after sending this picture in which clearly should be enough not to mention the close ups and selfie of me with my ID. THEY been stalling for 2 weeks for a whole 50 dollars 

    Bonus blitz odbija da potvrdi moj nalog čak i nakon slanja ove slike na kojoj bi jasno trebalo da bude dovoljno da se ne spominju moji krupni planovi i selfi sa ličnom kartom. Odugovlačili su 2 nedelje za celih 50 dolara

  • Original engleski Prevod srpski

    Hello BigBoyAlex,

    Please be informed that your ID needs to be visible in a full size. All details from ID must be visible, so this is not valid enough. When you do that we are sure that you will be able to verify your account.

    Thank you in advance.

    Zdravo BigBoiAlek ,

    Imajte na umu da vaš ID mora biti vidljiv u punoj veličini. Svi detalji iz ID-a moraju biti vidljivi, tako da ovo nije dovoljno validno. Kada to uradite, sigurni smo da ćete moći da verifikujete svoj nalog.

    Hvala unapred.

  • Original engleski Prevod srpski

    you're missing the point i also send them the regular selfie where yuou could see everything as well as close ups of the front and back. clearly they are stalling on purpose.

    Nedostaje vam poenta, šaljem im i običan selfi gde možete da vidite sve, kao i krupne planove prednje i zadnje strane. jasno je da namerno odugovlače.

  • Original engleski Prevod srpski

    When a new game is added to the RTG sites the casino usually offers free spins to try out the new game to people who have deposit X amount of money 
    I made my minimum deposits like everyone else who was given the free spins. 
    they sent the email about them and put them in my rewards section. 
    I redeemed them. After my spins were complete the message said I had won zero from them- but I'd actually won $15. I wasn't able to play a different t game and couldn't find the new game even listed so I went back to the rewards section and went back to the coupon and clicked "PLAY NOW" and it took me back to the new game but with 77 spins all over again but still showed my 15 dollar winnings from the first  round. 
    after a few spins into ( the second set ) the 77 spins coupon my balance went all over the place and then finally back to zero and the winnings started to accumulate from there. So I thought it had a glitch but worked itself out. 
    that is until I played the 77 spins and my wagering requirement was just under  $124,000.00 !!! I'd won $62 and now I had to wager 6 figures!! Well, I went to live support and showed them the screenshot of my wagering requirements. 
    He returned to chat and explained their was a technical problem with the new game and for the trouble they gave me a 10 dollar chip and told me I would be able to use the coupon for the new game spins once IT dept fixed the issues. --- took away my $62 in winnings and I have yet to get the new game spins. 
    they tried to say they just issued a 10 dollar chip ( yea, when they took away the 62 I'd won because of their IT ISSUE) /. They said that I've already played that coupon ( sure when I played and they remobed the winnings because they still were having issues with the game) They've gave me free spins on some old ass game ( that's hardly the same coupon ) And basically told me I am not going to get the 62 I won with a standard wagering requirement nor will I get the new game free spins to play either. 
    so they took 63 dollars I'd won before I'd even spun once torwards my wagering- they just removed it because of their own issue. And refuse to give me the new game spins again even though Vincent told me I would be able to use the coupon once it's all fixed. 

    Kada se nova igra doda na RTG sajtove, kazino obično nudi besplatne okrete da isprobaju novu igru ljudima koji imaju depozit Ks iznosa novca
    Napravio sam svoje minimalne depozite kao i svi ostali koji su dobili besplatne okrete.
    poslali su e-poštu o njima i stavili ih u moj odeljak za nagrade.
    Iskupio sam ih. Nakon što su moji okreti završeni, u poruci je pisalo da sam osvojio nulu od njih - ali sam zapravo osvojio 15 dolara. Nisam mogao da igram drugu t igru i nisam mogao da nađem novu igru čak ni navedenu pa sam se vratio u odeljak za nagrade i vratio se na kupon i kliknuo na „IGRAJ SADA“ i to me je vratilo u novu igru ali sa 77 okretaja iznova, ali je i dalje pokazao moj dobitak od 15 dolara iz prve runde.
    nakon nekoliko okretaja u (drugi set) kupon od 77 okretaja moj saldo je otišao svuda i onda se konačno vratio na nulu i dobici su počeli da se akumuliraju odatle. Tako da sam mislio da ima kvar, ali se sam od sebe rešio.
    to je sve dok nisam odigrao 77 okretaja i moj zahtev za klađenje je bio nešto ispod 124.000,00 $ !!! Osvojio sam 62 dolara i sada sam morao da se kladim na 6 cifara!! Pa, otišao sam u podršku uživo i pokazao im snimak ekrana mojih zahteva za klađenje.
    Vratio se na ćaskanje i objasnio da je to tehnički problem sa novom igrom, a za nevolje su mi dali čip od 10 dolara i rekli mi da ću moći da koristim kupon za nove okrete igre kada IT služba reši probleme. --- oduzeo mi je 62 dolara dobitka i tek treba da dobijem okretanje nove igre.
    pokušali su da kažu da su upravo izdali čip od 10 dolara (da, kada su mi oduzeli 62 koje sam osvojio zbog njihovog IT PROBLEMA) /. Rekli su da sam već igrao taj kupon (sigurno kada sam igrao i uklonili su dobitke jer su i dalje imali problema sa igrom) Dali su mi besplatne okrete na nekoj staroj igrici (to nije isti kupon) i u suštini mi je rekao da neću dobiti 62 koje sam osvojio uz standardno klađenje, niti ću dobiti nove besplatne vrtnje za igru.
    tako da su uzeli 63 dolara koje sam osvojio pre nego što sam se jednom okrenuo ka mom opkladi - samo su ih uklonili zbog sopstvenog problema. I odbij da mi ponovo daš nove okrete igre iako mi je Vincent rekao da ću moći da koristim kupon kada sve bude popravljeno.

  • Original engleski Prevod srpski

    P.S. Here's the pictures I originally submitted that my 80 year old grandma could read without glasses 

    PS Evo slika koje sam prvobitno poslao da je moja 80-godišnja baka mogla da čita bez naočara

  • Original engleski Prevod srpski

    Hello BigBoyAlex,

    Could you please send them this documentation, and let us know if it's valid.

    Thank you.

     

    Zdravo BigBoiAlek ,

    Možete li da im pošaljete ovu dokumentaciju i da nam kažete da li je važeća.

    Hvala vam.

  • Original engleski Prevod srpski

    Hello ericadawn11-0,

    Could you please send us your Casino Username via private message so we can help you with this matter?

    Thank you in advance.

    Zdravo ericadavn11-0 ,

    Možete li nam poslati svoje korisničko ime za kazino putem privatne poruke kako bismo vam mogli pomoći oko ovog pitanja?

    Hvala unapred.

  • Original engleski Prevod srpski

    I've got an issue with Bonus Blitz. 
    Y'all released a new game and having made the deposits to qualify, I was given 77 free  spins to try it. The winnings didn't show up with a wagering requirement once I finished playing and I wasn't able to play anything else either. So I went back to the coupon and went back into the new game where my balance went back to zero and my 77 spins reset. So I went ahead and played them again and that time when I finished it said I had t wager 124,000.00 I knew that wasn't right as I only won 62 dollars! 
    so I went to live chat and y'all removed my winnings I'd just won from the free spins and said there was a techenical issue and that I would be able to use the coupon for the new game spins again once the IT dept fixed the problem and gave me a 10 dollar chip to play in the mean time. 
    which was messed up because you took my 62 in winnings before I even played a cent of it and game me a 10 dollar chip? And now I'm not able to use the new game spins?!? I was given a few spins on some old ass game like that was supposed to be the same!! And now no response. 
    I would like the 62 in winnings added back to my account with a realistic playthrew! Since I wasn't able to even get the new game spins once your site got their shot together. I've went to chat several times and emailed several times also! 

    Imam problem sa Bonus Blitz-om.
    Svi ste objavili novu igru i nakon što ste uplatili depozite da biste se kvalifikovali, dobio sam 77 besplatnih okretaja da je isprobam. Dobici se nisu pojavili sa uslovom za klađenje kada sam završio sa igrom, a nisam mogao ni da igram ništa drugo. Tako da sam se vratio na kupon i vratio se u novu igru gde se moj balans vratio na nulu, a mojih 77 okretaja resetovano. Tako da sam nastavio i ponovo ih igrao, a kada sam završio, rekao sam da imam 124,000.00, znao sam da to nije u redu jer sam osvojio samo 62 dolara!
    pa sam otišao u ćaskanje uživo i svi ste uklonili moje dobitke koje sam upravo osvojio od besplatnih okretaja i rekao da postoji tehnički problem i da ću moći ponovo da koristim kupon za nove okrete igre kada IT služba popravi problem i dao mi je čip od 10 dolara da igram u međuvremenu.
    što je bilo zabrljano jer si uzeo mojih 62 dobitka pre nego što sam čak i odigrao cent i odigrao mi čip od 10 dolara? I sada ne mogu da koristim nove okrete igre?!? Dobio sam nekoliko okreta na nekoj staroj igrici koja je trebala biti ista!! A sada nema odgovora.
    Želeo bih da se 62 dobitka vrati na moj račun sa realnim bacanjem! Pošto nisam bio u mogućnosti da dobijem čak ni nove okrete igre kada se vaš sajt okupio. Otišao sam na ćaskanje nekoliko puta i poslao sam e-poštu nekoliko puta!

  • Original engleski Prevod srpski

    Hello ericadawn11-0,

    Please send us your Casino Username via private message  to be able to help you.

    Thank you.

    Zdravo ericadavn11-0 ,

    Molimo vas da nam pošaljete svoje korisničko ime za kazino putem privatne poruke da bismo mogli da vam pomognemo.

    Hvala vam.

  • Original engleski Prevod srpski

    BigBoyAlex has sent his documents in 4 different times berks, they keep coming up with new excuses and bullshit and now I'm back on the hunt. I gave ya'll a pass cuz you weren't around a year ago the first time everything blew up but here we go again cuz someone forgot to check the history. I hate that I have a friend with your casino or else you'd already be fucked but I'm telling you that i'm over it and tired of you dicking around people I convince to put their hard earned money into your casino. This will be the last fucking day that you disrespect me or my people. I guarantee it.

    BigBoiAlek je poslao svoja dokumenta u 4 različita vremena, oni stalno smišljaju nove izgovore i sranja i sada sam se vratio u lov. Dao sam ti propusnicu jer nisi bio tu pre godinu dana kada je prvi put sve eksplodiralo, ali evo opet, jer je neko zaboravio da proveri istoriju. Mrzim što imam prijatelja sa tvojim kazinom inače bi ti već bio sjeban, ali kažem ti da sam prebolio toga i umoran sam od toga da se zajebavaš oko ljudi koje ubeđujem da ulože svoj teško zarađeni novac u tvoj kazino. Ovo će biti poslednji jebeni dan da ne poštujete mene ili moje ljude. Garantujem.

  • Original engleski Prevod srpski

    Hi James,

    We have sent an email to Casino Rep in order help you with this case.

    Keep you posted.

    Zdravo Džejms,

    Poslali smo e-poštu Casino Repu kako bismo vam pomogli u ovom slučaju.

    Obaveštavamo vas.

  • Original engleski Prevod srpski

    Hello ericadawn11-0,

     

    We hope that you are having a nice day.

     

    We would like to thank you for bringing the New-game topic up.
    There is indeed a technical issue with the latest game from RTG as the game is behaving irregularly when played with a bonus. The issue could not be sorted by the Casino and RTG's technicians were required to provide a fix. As the issue was persistent, RTG had to temporarily deactivate the game and remove it from all platforms. Our agents, once they were aware of the issue, provided a replacement bonus.

    We are, of course, hoping for a quick resolution of the issue and the moment the game is cleared by RTG, it will be back on our website.

    Thank you for your understanding and please do not hesitate to contact our Support team for any assistance you might need.

     

    Kind Regards,

    BonusBlitz Management

    Zdravo ericadavn11-0,

    Nadamo se da ćete imati lep dan.

    Želeli bismo da vam se zahvalimo što ste pokrenuli temu Nove igre.
    Zaista postoji tehnički problem sa najnovijom igrom od RTG-a jer se igra nepravilno ponaša kada se igra sa bonusom. Kazino nije mogao da reši problem i RTG-ovi tehničari su morali da daju rešenje. Pošto je problem bio uporan, RTG je morao privremeno da deaktivira igru i da je ukloni sa svih platformi. Naši agenti, kada su bili svesni problema, obezbedili su zamenski bonus.

    Nadamo se, naravno, brzom rešenju problema i onog trenutka kada RTG očisti igru, ona će se vratiti na našu veb stranicu.

    Hvala vam na razumevanju i ne ustručavajte se da kontaktirate naš tim za podršku za bilo kakvu pomoć koja vam je potrebna.

    Srdačan pozdrav,

    BonusBlitz Management

  • Original engleski Prevod srpski

    Hello BigBoyAlex,

     

    We trust that you are well.

     

    Please note that our Banking Team has reason to suspect that you have altered your documents through photoshop or using some other editing tool. To clear any suspicion, you were required to provide a selfie (photo of yourself) holding your ID with a piece of paper with the Casino's name and the date. Still, the photo you provided, as Berks pointed out, does not provide the necessary information as the date of birth on your ID is not visible.

    Please re-take the photo so that all of your information is visible. 

    Thank you for your understanding.

     

    Kind Regards,

    BonusBlitz Management

    Zdravo BigBoiAlek,

    Verujemo da ste dobro.

    Imajte na umu da naš bankarski tim ima razloga da sumnja da ste izmenili svoje dokumente putem Photoshop-a ili pomoću nekog drugog alata za uređivanje. Da biste otklonili svaku sumnju, morali ste da dostavite selfi (fotografiju sebe) sa ličnom kartom sa parčetom papira sa imenom kazina i datumom. Ipak, fotografija koju ste dali, kako je istakao Berks, ne pruža potrebne informacije jer se datum rođenja na vašoj ličnoj karti ne vidi.

    Ponovo snimite fotografiju tako da sve vaše informacije budu vidljive.

    Hvala na razumevanju.

    Srdačan pozdrav,

    BonusBlitz Management

  • Original engleski Prevod srpski

    Hello James,

     

    We hope that you are well.

     

    Thank you for showing concern for the players that have grievances with BonusBlitz Casino.

    We do hope that you understand that the Verification procedure is mandatory and cannot always be successful. The Casino must be responsible and in cases such as the one above, when there is suspected documents manipulation, the Casino must be extra careful.

    BonusBlitz Casino is adamant on making sure that all players are treated fairly and that they are gaming in a safe environment. A safe environment means that users that according to our Terms & Conditions are not allowed to participate in games of chance, minors especially, must be prevented from doing so.

    We are, of course, not making any knee-jerk decisions, hence, the user is allowed to re-upload the documents to clear any possible misunderstanding.

    This extends the entire procedure, however, we believe that all users have the right to correct any potential mistakes.

    Thank you for your understanding.

     

    Kind Regards,

    BonusBlitz Management

    zdravo Džejms,

    Nadamo se da ste dobro.

    Hvala vam što ste pokazali brigu za igrače koji imaju pritužbe na BonusBlitz Casino.

    Nadamo se da razumete da je procedura verifikacije obavezna i da ne može uvek biti uspešna. Kazino mora biti odgovoran iu slučajevima kao što je gore navedeni, kada postoji sumnja na manipulaciju dokumentima, Kazino mora biti posebno oprezan.

    BonusBlitz Casino je nepokolebljiv u tome da se pobrine da se svi igrači tretiraju pošteno i da igraju u bezbednom okruženju. Bezbedno okruženje znači da korisnici kojima prema našim Uslovima i odredbama nije dozvoljeno da učestvuju u igrama na sreću, posebno maloletnicima, moraju biti sprečeni da to čine.

    Mi, naravno, ne donosimo nikakve odluke na kolena, pa je korisniku dozvoljeno da ponovo učitava dokumente kako bi otklonio svaki mogući nesporazum.

    Ovo produžava čitavu proceduru, međutim, smatramo da svi korisnici imaju pravo da isprave eventualne greške.

    Hvala na razumevanju.

    Srdačan pozdrav,

    BonusBlitz Management

  • Original engleski Prevod srpski

    It's not showing concern for players with grievances dude. I bring these people to your casino as referrals and everyone is happy and plays and has no issues except at your casino. 

    He has provided the necessary documents including closeups of saidID and that wasn't good enough for you and now you're grasping at straws as a means to not pay him after the second d submission of documents. For whatever reason you have chosen thisan to go on a witch hunt and its disgusting. The other pictures clearly show the birthdate which you refuse to acknowledge and again this is over 50 dollars and you still seem to not be able to read. 

     

    Me, the money I bring in, through myself and others, will never put another penny into your casino and my entire group will be reviewing your casino everywhere imaginable until the world knows you are liars, cheats, and thieves. 

    I'm over it, the gloves are off. Fuck you. 

    To nije pokazivanje brige za igrače sa pritužbama. Dovodim ove ljude u vaš kazino kao preporuke i svi su srećni i igraju i nemaju nikakvih problema osim u vašem kazinu.

    On je obezbedio potrebne dokumente, uključujući krupne planove navedenog ID-a i to nije bilo dovoljno dobro za vas i sada se hvatate za slamku kao sredstvo da mu ne platite nakon drugog d podnošenja dokumenata. Iz bilo kog razloga ste izabrali ovog da idete u lov na veštice i to je odvratno. Ostale slike jasno pokazuju datum rođenja koji odbijate da potvrdite, a ovo je opet preko 50 dolara i čini se da i dalje ne možete da pročitate.

    Ja, novac koji unosim, preko sebe i drugih, nikada neću uložiti ni jedan peni u vaš kazino i cela moja grupa će pregledati vaš kazino svuda gde se može zamisliti dok svet ne sazna da ste lažovi, varalice i lopovi.

    Prezao sam, rukavice su skinute. jebi se.

  • Original engleski Prevod srpski

    P. S. The only thing you're adamant about is creating new ways to not pay people the money they win. 

    Bonus blitz keeps people's winnings! You heard it here first. You'll hear it everywhere else next. 

    PS Jedina stvar u kojoj ste nepokolebljivi je stvaranje novih načina da ljudima ne plaćate novac koji osvoje.

    Bonus blitz čuva dobitke ljudi! Prvi ste čuli ovde. Sledeće ćete to čuti svuda drugde.

Brzi odgovor

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