So this is temporary?
Side note can I get a chip or something ? All 6 of your casinos told me no when asked for a birthday chip and bovada gave me 300 without even asking. Frustrating .....
Tražio sam novi onlajn kazino u kojem bih igrao i tokom svog uobičajenog istraživanja pre depozita otkrio sam nešto zabrinjavajuće. Jedan kazino je tvrdio da se njihovi slotovi revidiraju...
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So this is temporary?
Side note can I get a chip or something ? All 6 of your casinos told me no when asked for a birthday chip and bovada gave me 300 without even asking. Frustrating .....
Dakle, ovo je privremeno?
Napomena: Mogu li dobiti čip ili tako nešto? Svih 6 vaših kazina su mi rekli ne kada su me pitali za rođendanski čip, a bovada mi je dao 300 a da nisam ni pitao. Frustrirajuće .....
They used to be worse! How about back in 2021 when they would require us to re-confirm our withdrawal requests via email after submitting the initial payout request on their site. I submitted a for a payout request for $5,500 and they wouldn't cash me out and denied it because I didn't respond to their confirmation email? Not right. Same with Extreme. $7000 cash out was denied because I didn't respond to the email to re-confim? Wtf! That sucked!!!!
Nekada su bili i gore! Šta kažete na 2021. kada bi od nas zahtevali da ponovo potvrdimo naše zahteve za povlačenje putem e-pošte nakon podnošenja početnog zahteva za isplatu na njihovoj veb lokaciji. Poslao sam zahtev za isplatu za 5.500 dolara i nisu hteli da me isplate i odbili su jer nisam odgovorio na njihovu e-poruku sa potvrdom? Nije u redu. Isto sa Ektreme-om. Isplata od 7000 dolara je odbijena jer nisam odgovorio na e-poštu da bih ponovo potvrdio? Vtf! To je sranje!!!!
I was in the free roll tournament last month(LCBEX1JULY1) and won a prize and was told to contact support, I was then directed by support to email <support@casinoextreme.eu> for assistance. After inquiring about how to collect my prize I was told that I would not be able too because I used bonus money to buy into said tournament.The tournament was a free entry, thus no funds of any kind were used in the entry. No one acknowledged the fact that it was a free entry tournament despite me saying so many times and providing the necessary evidence. I've emailed back and forth with no help or explanation from anyone. Please help me understand why im being denied my winnings? Makes no sense so far.
username = 6******
Bio sam na besplatnom turniru prošlog meseca (LCBEKS1JULI1) i osvojio sam nagradu i rečeno mi je da kontaktiram podršku, a zatim me je podrška uputila na e-poštu
korisničko ime = 6******
Thank you for the prompt response. I appreciate your support here on LCB but chat support within the handful of casinos you all are in charge of, is absolutely a waste of time. It never fails that I get the same chat support person at each casino, Darrell or Darren Lett. Horrible since day one. Thanks again!
Hvala vam na brzom odgovoru. Cenim vašu podršku ovde na LCB-u, ali podrška za ćaskanje u nekolicini kazina za koje ste svi zaduženi je apsolutno gubljenje vremena. Nikada ne fali da dobijem istu osobu za podršku ćaskanju u svakom kazinu, Darrell ili Darren Lett. Užasno od prvog dana. Hvala još jednom!
605sti wrote:I was in the free roll tournament last month(LCBEX1JULY1) and won a prize and was told to contact support, I was then directed by support to email <support@casinoextreme.eu> for assistance. After inquiring about how to collect my prize I was told that I would not be able too because I used bonus money to buy into said tournament.The tournament was a free entry, thus no funds of any kind were used in the entry. No one acknowledged the fact that it was a free entry tournament despite me saying so many times and providing the necessary evidence. I've emailed back and forth with no help or explanation from anyone. Please help me understand why im being denied my winnings? Makes no sense so far.
username = 605sti
Hello 605sti,
Thank you for providing your casino username. We contacted the casino rep and referred them to your post. Please keep an eye on this thread for further updates.
605sti je napisao:Bio sam na besplatnom turniru prošlog meseca (LCBEKS1JULI1) i osvojio sam nagradu i rečeno mi je da kontaktiram podršku, a zatim me je podrška uputila na e-poštu
za pomoć. Nakon što sam se raspitivao o tome kako da podignem svoju nagradu, rečeno mi je da ni ja neću moći jer sam koristio bonus novac za kupovinu na pomenutom turniru. Turnir je bio besplatan ulaz, tako da za prijavu nisu korišćena nikakva sredstva bilo koje vrste. Niko nije priznao činjenicu da je to bio turnir sa besplatnim ulazom uprkos tome što sam toliko puta rekao i pružio potrebne dokaze. Slao sam e-poštu napred-nazad bez pomoći ili objašnjenja od bilo koga. Molim vas pomozite mi da razumem zašto mi je uskraćen moj dobitak? Za sada nema smisla. korisničko ime = 605sti
Zdravo 605sti ,
Hvala vam što ste dali svoje korisničko ime za kazino. Kontaktirali smo predstavnika kazina i uputili ih na vašu objavu. Molimo vas da pratite ovu temu za dalja ažuriranja.
I'm looking to try to appeal my account status on Brango. I've been a regular depositer at Extreme and Yabby for about a year now. Prior to that time I had not been involved with online gaming in over 20 years. At some point I had chosen Brango out of my spam folder to use as free entertainment. I had 2 accounts that Iused free chips just for kicks. I never attempted to cash out.
I had a bad experience with a group of online casinos circa 2001 and considered every online casino would be the same so I didn't expect to participate again. I think Brango was chosen because it had the highest sign up free chip in my spam folder at the time.
In looking for codes to try I came across lcb, casino meister and other websites that I came to realize were sharing honest personal experiences at any online casino regardless of the group and were free to speak good or bad.
It became clear that if I was going to try online gaming again, Extreme, Yabby and Limitless were the nearly universally trusted brands, so that is where I went and you've been great!
I kept seeing Brango mentioned as being part of the same group, but when I looked the website I disregarded it as my old free play site. When I finally realized that it was actually another copy of Extreme and Yabby, I wanted to be sure to use Brango.
So, I was upfront and honest. I contacted chat and told them I had 2 accounts that had been used for practice play and I wanted to close one and get the other reset so I could be a depositer and not have past activity void future winnings.
They closed one account and placed a total ban on bonuses on the other. I was told at the time that the restriction was permanent, and my activity at the other sites is irrelevant.
I frequently use the promotions at Yabby, Extreme, Limitless and Pacific Spins over the course of a day. It is really annoying knowing that there is another site with the same promotions and rewards available to everyone else that I am unable to participate in.
Is it possible to completely close out the active account with the bonus restriction and be permitted to be a new player at Brango in consideration of the fact I have never been a customer at Brango?
Thanks.
Nicholas Kaiser
Pokušavam da uložim žalbu na status mog naloga na Brangu. Ja sam redovni depozitar u Ektreme and Iabbi-u već oko godinu dana. Pre tog vremena nisam se bavio onlajn igranjem više od 20 godina. U nekom trenutku sam izabrao Branga iz svog foldera za neželjenu poštu da ga koristim kao besplatnu zabavu. Imao sam 2 naloga koji su koristili besplatne čipove samo za udarce. Nikada nisam pokušao da unovčim.
Imao sam loše iskustvo sa grupom onlajn kazina oko 2001. i smatrao sam da će svaki onlajn kazino biti isti, tako da nisam očekivao da ću ponovo učestvovati. Mislim da je Brango izabran zato što je imao najveći besplatni čip za registraciju u mom folderu za neželjenu poštu u to vreme.
Tražeći kodove za isprobavanje, naišao sam na lcb, casino meister i druge veb lokacije za koje sam shvatio da dele iskrena lična iskustva u bilo kom onlajn kazinu bez obzira na grupu i da su slobodni da govore dobro ili loše.
Postalo je jasno da ako ću ponovo da probam onlajn igre, Ektreme, Iabbi i Limitless su brendovi kojima se skoro univerzalno veruje, tako da sam tamo otišao i bili ste sjajni!
Stalno sam viđao da se Brango pominje kao deo iste grupe, ali kada sam pogledao veb lokaciju, zanemario sam je kao svoju staru lokaciju za besplatne igre. Kada sam konačno shvatio da je to zapravo još jedna kopija Ektreme and Iabbija, želeo sam da budem siguran da koristim Branga.
Dakle, bio sam otvoren i iskren. Kontaktirao sam ćaskanje i rekao im da imam 2 naloga koja su korišćena za vežbanje i želeo sam da zatvorim jedan i da resetujem drugi kako bih mogao da budem depozitar i da mi prošle aktivnosti ne ponište buduće dobitke.
Zatvorili su jedan račun i stavili potpunu zabranu bonusa na drugi. Tada mi je rečeno da je ograničenje trajno, a moja aktivnost na drugim sajtovima je nevažna.
Često koristim promocije u Iabbi, Ektreme, Limitless i Pacific Spins tokom dana. Zaista je neugodno znati da postoji još jedan sajt sa istim promocijama i nagradama dostupnim svima ostalima na kojem ne mogu da učestvujem.
Da li je moguće potpuno zatvoriti aktivni nalog sa ograničenjem bonusa i dozvoliti mi da budem novi igrač u Brangu s obzirom na činjenicu da nikada nisam bio klijent u Brangu?
Hvala.
Nikola Kajzer
Hello Nicholas Kaiser,
We contacted the casino rep. Please send me the details of the existing account via private message so we can forward them and check what can be done.
Thank you.
Zdravo Nikolas Kajzer ,
Kontaktirali smo predstavnika kazina. Pošaljite mi detalje postojećeg naloga privatnom porukom da ih prosledimo i proverimo šta se može uraditi.
Hvala vam.
Hello Nicholas Kaiser,
Thanks for sending your account details. We have forwarded them to the casino rep. Please keep an eye on this thread for updates.
Zdravo Nikolas Kajzer ,
Hvala što ste poslali detalje o nalogu. Prosledili smo ih predstavniku kazina. Molimo vas da pratite ovu temu za ažuriranja.
Hello Nicholas Kaiser,
We've received information from the casino representative regarding your case.
It was noted that no-deposit bonuses were used on both of your accounts. For your existing account with the username you provided, you are allowed to continue using it, but bonuses are prohibited until you make your first deposit. After that, you will be allowed to play normally.
Zdravo Nikolas Kajzer ,
Dobili smo informacije od predstavnika kazina u vezi sa vašim slučajem.
Primećeno je da su bonusi bez depozita korišćeni na oba vaša naloga. Za vaš postojeći nalog sa korisničkim imenom koje ste naveli, dozvoljeno vam je da nastavite da ga koristite, ali su bonusi zabranjeni dok ne izvršite svoj prvi depozit. Nakon toga, biće vam dozvoljeno da igrate normalno.
Since it's been 48 hours and we haven't heard back from the member, yet we have the response from the casino, we will mark this case as resolved.
Pošto je prošlo 48 sati i nismo dobili odgovor od člana, a imamo odgovor iz kazina, ovaj slučaj ćemo označiti kao rešen.
Ok. So I have been a regular on this board and others for years. Never signed up because I didn't have to. Until yesterday.
2 days ago I signed up at Brango and activated a 200$ chip. Played a couple spins and when I went to switch games I clicked my wallet and saw the outrageous playthrough requirements and decided I didn't want to go through all that and only cash out 50 bucks. So instead I deposited what I thought was the minimum coupon deposit of 10 dollars. Turns out that you gotta deposit more than that to activate the coupon but that's neither here nor there.
So after asking the live chat why my coupon didn't activate and being told why I went back to my favorite game sparky 7s. I have learned over the years that if you load it up and wait a while sometimes the game will hit the bonus on the first spin. It doesn't always work but sometimes it does.
Anyways. This time I hit it! I won a couple hundred dollars right before bedtime and went to sleep. Then yesterday when I woke up I logged in and proceeded to play that couple hundred all the way up to 900 dollars. On different games and some on my trusty sparky 7s. I literally played ALL DAY. When I finally went to cash out my winnings were voided and I was told that I violated terms and conditions by mixing funds. But this is false. I have gone back and forth with their support staff 20+ emails and have gotten absolutely no where. They keep accusing me of doing something but they refuse to show me proof and they even changed their story after I denied their accusations and called their bluff. (See attached)
This is absolutely disgusting and I'm convinced they are attempting to steal my money because I'm on a fixed income and they think I'm an easy target.
Jokes on them. My cousin turned me into your casinos and he saw the entire thing play out including all the money I won and where I win it.
At first they accused me of using free spins and canceling the bonus and then when I explained the actual facts of what happened their story suddenly changed to "you canceled this chip" which is true. But also that I ran a bonus on sparky 7s using their money which is FALSE.
I have tried to reason with these people over and over again and demanded proof of this supposed mixing of funds and they actually think by "assuring" me that they have proof that it's good enough.
Well it isn't. I want to see this supposed proof that they have. I didn't do what they said and they can't even keep the story straight. Not to mention that they immediately put every account on their sister sites into bonus hunter status.
Brango owes me 900 dollars and I want my money.
My username is Ma***
Ok. Tako da sam godinama redovan član ovog odbora i drugih. Nikada se nisam prijavio jer nisam morao. do juče.
Pre 2 dana sam se prijavio na Brango i aktivirao čip od 200$. Odigrao sam nekoliko okretaja i kada sam otišao da promenim igru, kliknuo sam na novčanik i video nečuvene zahteve za igranje i odlučio da ne želim da prolazim kroz sve to i da isplatim samo 50 dolara. Pa sam umesto toga deponovao ono što sam mislio da je minimalni depozit kupona od 10 dolara. Ispostavilo se da morate da uplatite više od toga da biste aktivirali kupon, ali to nije ni ovde ni tamo.
Nakon što sam pitao u ćaskanju uživo zašto se moj kupon nije aktivirao i rečeno mi je zašto sam se vratio svojoj omiljenoj igrici sparki 7s. Tokom godina sam naučio da ako je učitate i sačekate neko vreme, igra će ponekad dobiti bonus pri prvom okretanju. Ne funkcioniše uvek, ali ponekad uspe.
U svakom slučaju. Ovaj put sam pogodio! Osvojio sam par stotina dolara neposredno pre spavanja i otišao na spavanje. Onda sam juče, kada sam se probudio, ulogovao i nastavio da igram tih par stotina sve do 900 dolara. Na različitim igrama i nekima na mojim pouzdanim sparki 7s. Bukvalno sam igrao CEO DAN. Kada sam konačno otišao da unovčim moj dobitak je poništen i rečeno mi je da sam prekršio odredbe i uslove mešanjem sredstava. Ali ovo je lažno. Prošao sam napred-nazad sa njihovim osobljem za podršku preko 20+ e-mailova i nisam stigao nigde. Stalno me optužuju da sam nešto uradio, ali odbijaju da mi pokažu dokaze i čak su promenili svoju priču nakon što sam demantovao njihove optužbe i nazvao njihov blef. (Vidi u prilogu)
Ovo je apsolutno odvratno i ubeđen sam da pokušavaju da mi ukradu novac jer imam fiksni prihod i misle da sam laka meta.
Šale na njih. Moj rođak me je pretvorio u vaša kazina i video je kako se sve odigralo, uključujući sav novac koji sam osvojio i gde sam ga osvojio.
Prvo su me optužili da koristim besplatne okretaje i poništavam bonus, a onda kada sam objasnio stvarne činjenice o tome šta se dogodilo njihova priča se iznenada promenila u „otkazali ste ovaj čip“, što je tačno. Ali isto tako da sam napravio bonus na Sparki 7 koristeći njihov novac što je LAŽNO.
Pokušavao sam da urazumim ove ljude iznova i iznova i tražio sam dokaz o ovom navodnom mešanju sredstava, a oni zapravo misle tako što su me „uveravali“ da imaju dokaz da je to dovoljno dobro.
Pa nije. Želim da vidim ovaj navodni dokaz koji imaju. Nisam uradio ono što su rekli, a oni ne mogu ni da održe priču. Da ne spominjemo da su odmah stavili svaki nalog na svojim sestrinskim sajtovima u status lovca na bonuse.
Brango mi duguje 900 dolara i želim svoj novac.
Moje korisničko ime je Ma***
Here's the rest of the screenshots
Evo ostatka snimaka ekrana
And the rest including some of my wins from after waking up and playing the money I won from hitting the sparky 7 bonus WITH MY DEPOSIT
A ostalo, uključujući neke od mojih dobitaka nakon buđenja i igranja novca koji sam osvojio od osvajanja sjajnog bonusa 7 SA MOJIM DEPOZITOM
Good Luck with getting your withdrawal. I hope you do. I am not wanting to add any negative vibes but brace for impact because regardless of facts and proof you know and have, this platform doesn't change their decisions. Basically the worse this casino brand will face is a bit of bad publicity from you post here. Wish I could say it would actually mean something but read over my case on the previous page. I have proofs, evidence, screenshots, everything.... When I asked what LCB could do for me to help, knowing they had seen it what was said and laid out during my complaint here, I was told," There not much we can do. " I requested the close the complaint as unresolved and mark it negatively on the casinos records but I didn't even get confirmation of that. Sorry to say but true in my case. Hope yours is better! 🙏💯
Srećno sa povlačenjem. Nadam se da hoćeš. Ne želim da dodajem negativne vibracije, ali se pripremim za uticaj jer bez obzira na činjenice i dokaze koje znate i imate, ova platforma ne menja njihove odluke. U osnovi, gore sa kojim će se ovaj kazino brend suočiti je loš publicitet koji ste objavili ovde. Voleo bih da mogu da kažem da bi to zapravo nešto značilo, ali pročitajte moj slučaj na prethodnoj stranici. Imam dokaze, dokaze, snimke ekrana, sve... Kada sam pitao šta LCB može da učini da mi pomogne, znajući da su videli šta je rečeno i izloženo tokom moje žalbe ovde, rečeno mi je: „Nema mnogo toga mogu da uradim "Zatražio sam zatvaranje žalbe kao nerešene i negativno je označio u evidenciji kazina, ali nisam čak ni dobio potvrdu o tome. Žao mi je što kažem, ali to je istina u mom slučaju. Nadam se da je tvoj bolji! 🙏💯
JovanaV wrote:Since it's been 48 hours and we haven't heard back from the member, yet we have the response from the casino, we will mark this case as resolved.
Can you mark my case as unresolved and let the records show negatively on the casino? Look at the emails the sent encouraging to break the rules and that they believe rules need to be broke to succeed. This is something their rep never addressed in the complaint! How can they do that to players. Encourage rule breaking and then void over a thousand dollars of winnings for do what they just encouraged me to do. (Even though obviously a rule wasn't broken in my case but that what they claim) They sent me over 10 emails prior to playing on this occasion encouraging rule breaking and advertising and saying to do so, then use a factually wrong, retroactively added rule to a bonuses terms and claim I broke it as a means to justify them voiding over 1200 of my winnings IS WRONG? After taking over a thousand dollars of my winnings.... WOW...DO YOU SEE HOW MUCH THEY VOIDED!! This wasn't junk change. The rep posted in the TERMS OF THIS BONUS in tge beginning and then they changed of them by the end. The rep admits to retroactively changing the terms and conditions of this bonus. Changing the description and adding words and a warning to the bonus, dispite what the rep said, is actually changing the underlying agreement! Like he just said they changed them to add clarity and avoid confusion. That means they admit the terms were unclear and confusing! Duh! So if that's the case, why choose not to pay out my winnings? If you went all the way to the point of having to change and add a warning to not just this bonus but all your bonuses, why not pay me? Because they aren't being made to pay me. Because despite the internet lying the some $10000 license easily obtained by anyone that willing to pay for it, can run a site and not have to worry about the actual commitment to the player. Prior to it, the terms didn't say or have any warning about winnings might be voided if certain games are played. Now it says this in them loud and clear for all to hear. When they added this and changed their descriptions in the terms, it did in fact change the underlying agreement! If LCB can't find this wrong and mark it negatively on the casino then what the point? If you won't negatively mark them for this then is there an underlying agreement with them that us players should know about? If true, the info is needed prior to posting complaints on them here on the forum.
JovanaV je napisao:Pošto je prošlo 48 sati i nismo dobili odgovor od člana, a imamo odgovor iz kazina, ovaj slučaj ćemo označiti kao rešen.
Možete li da označite moj slučaj kao nerešen i dozvolite da se evidencija prikaže negativno na kazinu? Pogledajte poruke e-pošte koje ohrabruju da se krše pravila i da veruju da pravila moraju biti prekršena da bi uspeli. Ovo je nešto što njihov predstavnik nikada nije pominjao u žalbi! Kako to mogu da urade igračima. Ohrabrite kršenje pravila, a zatim poništite više od hiljadu dolara dobitaka za ono na šta su me upravo ohrabrili. (Iako očigledno pravilo nije prekršeno u mom slučaju, ali to oni tvrde) Poslali su mi preko 10 mejlova pre nego što sam igrao ovom prilikom ohrabrujući kršenje pravila i reklamiranje i rekli da to uradim, a zatim upotrebite faktički pogrešno, retroaktivno dodato pravilo za uslove bonusa i tvrdim da sam ga prekršio da bih ih opravdao poništavanjem preko 1200 mojih dobitaka JE POGREŠNO? Nakon što sam preuzeo hiljadu dolara mog dobitka.... VOV...VIDIŠ LI KOLIKO SU PONIŠTILI!! Ovo nije bila smetna promena. Predstavnik je na početku postavio USLOVE OVOG BONUSA, a zatim ih je promenio do kraja. Predstavnik priznaje da je retroaktivno promenio uslove i odredbe ovog bonusa. Promena opisa i dodavanje reči i upozorenja bonusu, uprkos onome što je predstavnik rekao, zapravo menja osnovni sporazum! Kao što je upravo rekao, promenili su ih da bi dodali jasnoću i izbegli zabunu. To znači da priznaju da su uslovi bili nejasni i zbunjujući! Duh! Dakle, ako je to slučaj, zašto odlučiti da ne isplatim moj dobitak? Ako ste otišli do tačke da morate da promenite i dodate upozorenje ne samo ovom bonusu već i svim vašim bonusima, zašto mi ne platite? Zato što ih ne nateraju da mi plate. Jer uprkos tome što internet laže, licencu od nekih 10.000 dolara lako dobija svako ko je spreman da plati za to, može da vodi sajt i ne mora da brine o stvarnoj posvećenosti igraču. Pre toga, uslovi nisu govorili ili su imali ikakvo upozorenje o dobicima, mogli bi biti poništeni ako se igraju određene igre. Sada to u njima piše jasno i glasno da svi čuju. Kada su ovo dodali i promenili svoje opise u uslovima, to je u stvari promenilo osnovni sporazum! Ako LCB ne može da pronađe ovo pogrešno i negativno ga označi na kazinu, u čemu je onda poenta? Ako ih zbog ovoga nećete negativno oceniti, postoji li neki osnovni dogovor sa njima za koji mi igrači treba da znamo? Ako su tačne, informacije su potrebne pre nego što se na njih objavljuju žalbe ovde na forumu.
Hello MandaLock,
First of all, welcome to LCB!
Thank you for providing us with your account details. We've sent an email to the casino representative. Please keep an eye on this thread for updates.
Zdravo MandaLock ,
Pre svega, dobrodošli u LCB!
Hvala vam što ste nam dali detalje vašeg naloga. Poslali smo e-poruku predstavniku kazina. Molimo vas da pratite ovu temu za ažuriranja.
Hello,
I trust that you're well and safe.
Please note that I have taken the time to review your account to see what exactly happened.
The initial review confirmed that you have indeed claimed the $200.00 Welcome chip 200KINGS and have later deposited $12.79.
After performing a detailed review of your bets, it was clear and evident that you have triggered the feature with your welcome bonus, canceled it, and after your deposit was credited, activated the feature. You can see in the screenshot attached the time of the Base game when the Feature is triggered and the time when the free spisn were actually played. The difference is well over 2 hours.
This specific tactics is called "Round Delaying" and it is explicitly prohibited by the General Terms & Conditions.
https://casinobrango.com/terms-and-conditions
7. Bonuses and Promotions
7.1. General Bonus and Promotion Rules
p. While playing with an active bonus, it is forbidden to engage in activities that give the player a clearly unfair advantage. Such activities include, but are not limited to, these:
• delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements,
• leaving large bets on the table, for example in blackjack, and returning to the game after bonus wagering has been completed,
• playing games with bonus money to build up in-game value, lose the bonus funds, and then cash out on the built-up value during real-money play,
• using strategies that take advantage of any software bug or failure
Therefore, to conclude this grievance, Casino Brango did not steal any funds, as your deposit was reimbursed and you are allowed to play with it again, but without the advantage of the pending feature acquired with a no-deposit bonus.
Should you need any assistance from our team, please do not hesitate to contact us.
Kind Regards,
Mikey
Casino Management
zdravo,
Verujem da ste dobro i sigurni.
Imajte na umu da sam odvojio vreme da pregledam vaš nalog da vidim šta se tačno dogodilo.
Prvobitni pregled je potvrdio da ste zaista zatražili 200KINGS čip dobrodošlice od 200,00 USD i kasnije ste deponovali 12,79 USD.
Nakon izvršenog detaljnog pregleda vaših opklada, bilo je jasno i očigledno da ste aktivirali funkciju sa svojim bonusom dobrodošlice, otkazali je i nakon što je vaš depozit bio kreditiran, aktivirali funkciju. Na priloženom snimku ekrana možete videti vreme osnovne igre kada se funkcija aktivira i vreme kada su besplatni spisn zaista igrani. Razlika je preko 2 sata.
Ova specifična taktika se zove „ Round Delaiing “ i izričito je zabranjena Opštim uslovima poslovanja.
https://casinobrango.com/terms-and-conditions
7. Bonusi i promocije
7.1. Opšta pravila bonusa i promocije
str. Dok igrate sa aktivnim bonusom, zabranjeno je da se bavite aktivnostima koje igraču daju očigledno nepravednu prednost. Takve aktivnosti uključuju, ali nisu ograničene na, sledeće:
• odlaganje rundi igre u bilo kojoj igri, uključujući besplatne okrete i bonus funkcije, na kasnije vreme kada nemate uslove za klađenje ,
• ostavljajući velike opklade na stolu, na primer u blackjack-u, i vraćanje u igru nakon što je bonus opklada završena,
• igranje igara sa bonus novcem da biste povećali vrednost u igri, izgubili bonus sredstva, a zatim unovčili prikupljenu vrednost tokom igre sa pravim novcem,
• korišćenje strategija koje iskorišćavaju bilo kakvu grešku ili grešku u softveru
Dakle, da zaključimo ovu pritužbu, Kazino Brango nije ukrao nikakva sredstva, pošto je vaš depozit vraćen i dozvoljeno vam je da ponovo igrate sa njim, ali bez prednosti funkcije na čekanju koju ste dobili uz bonus bez depozita.
Ukoliko vam zatreba pomoć našeg tima, slobodno nas kontaktirajte.
Srdačan pozdrav,
Mikei
Menadžment kazina
Prove it. You can't. You just made this up!
Dokaži to. Ne možeš. Upravo si ovo izmislio!
Look at the emails they sent me encouraging me to break the rules! Before and after this incident. It states they believe rules need to be broke to succeed! This is something their rep never addressed in the complaint! How can they do that to players. Encourage rule breaking and then void out over a thousand dollars of winnings for doing what they just encouraged me to do in order to succeed. (Even though obviously a rule wasn't broken in my case but thats what they claimed as reason for voiding over $1200 worth of winnings) They sent me over 10 emails prior to playing on this occasion encouraging rule breaking and advertising and saying to do so. Then they use a factually wrong, retroactively added rule to a NO RULES advertised bonuses terms which weren't available and in which they changed retroactively during this dispute and claim I broke it and use it as a means to try to justify them voiding over 1200 of my winnings! THIS IS WRONG! After taking over a thousand dollars of my winnings.... WOW...DO YOU SEE HOW MUCH THEY VOIDED!! This wasn't junk change. The rep posted A CLEAR SCREENSHOT OF THE ORIGINAL TERMS OF THIS BONUS in the beginning and then THEY CLEARLY CHANGED THEM BEFORE THE END OF THIS DISPUTE TO RETROACTIVELY MAKE ME ADHERE TO RULES THAT WEREN'T ORIGINALLYDEFINED OR SET IN PLACE. The rep admits to retroactively changing the terms and conditions of this bonus! Changing the description and adding words and a warning to the bonus, dispite what the rep said, DID ACTUALLY CHANGE THE UNDERLYING AGREEMENT! The rep even states and admits they changed the terms and conditions of this bonus and others like it to ADD CLARITY and AVOID CONFUSION. That means THEY ADMIT THE TERMS WERE UNCLEAR AND CONFUSING! DUH! So if that's the case, why choose not to pay out my winningsjQuery37101464330599296204_1723474316431? If they went all the way to the point of having to change and add a warning to not just this bonuses terms but all their bonuses, why not pay me? Because they aren't being made to pay me. Prior to it, the terms didn't say or have any warning about winnings might be voided if certain games are played. Now it says this in them, loud and clear, for all to hear! When they added this and changed their descriptions in the terms, it did in fact change the underlying agreement!
Pogledajte mejlove koje su mi poslali u kojima me ohrabruju da prekršim pravila! Pre i posle ovog incidenta. U njemu se navodi da veruju da se pravila moraju prekršiti da bi uspeli! Ovo je nešto što njihov predstavnik nikada nije pozabavio u žalbi! Kako to mogu da urade igračima. Ohrabrite kršenje pravila, a zatim poništite više od hiljadu dolara dobitaka za ono na šta su me upravo ohrabrili da bih uspeo. (Iako očigledno pravilo nije prekršeno u mom slučaju, ali to je ono što su oni tvrdili kao razlog za poništavanje dobitaka u vrednosti od preko 1200 dolara) Poslali su mi preko 10 mejlova pre nego što sam igrao ovom prilikom ohrabrujući kršenje pravila i reklamiranje i rekli da to uradim . Zatim koriste faktički pogrešno, retroaktivno dodato pravilo za uslove oglašavanja bonusa NEMA PRAVILA koji nisu bili dostupni i u kojima su se retroaktivno promenili tokom ovog spora i tvrde da sam ga prekršio i koriste ga kao sredstvo da pokušaju da ih opravdaju poništavanjem preko 1200 od mojih dobitaka! OVO JE POGREŠNO! Nakon što sam preuzeo hiljadu dolara mog dobitka.... VOV...VIDIŠ LI KOLIKO SU PONIŠTILI!! Ovo nije bila smetna promena. Predstavnik je na početku postavio JASAN SNIMAK EKRANA ORIGINALNIH USLOVA OVOG BONUSA, a zatim IH JE JASNO PROMENIO PRE ZAVRŠETKA OVOG SPORA DA ME RETROAKTIVNO NATERE DA SE PRIDRŽAVAM PRAVILA KOJI NISU PRVOBITNO POSTAVILI. Predstavnik priznaje da je retroaktivno promenio uslove i odredbe ovog bonusa! Promena opisa i dodavanje reči i upozorenja bonusu, uprkos onome što je predstavnik rekao, ZAPRAVO JE PROMENIO OSNOVNI UGOVOR! Predstavnik čak navodi i priznaje da su promenili odredbe i uslove ovog bonusa i drugih sličnih da bi DODALI JASNOĆU i IZBEGLI ZBUNU. To znači DA PRIZNAJU DA SU USLOVI BILI NEJASNI I ZBUNI! DUH! Dakle, ako je to slučaj, zašto odlučite da ne isplatite moje dobitkejKueri37101464330599296204_1723474316431? Ako su otišli do tačke da moraju da promene i dodaju upozorenje ne samo ovim uslovima bonusa već i svim njihovim bonusima, zašto mi ne bi platili? Zato što ih ne nateraju da mi plate. Pre toga, uslovi nisu govorili ili su imali ikakvo upozorenje o dobicima, mogli bi biti poništeni ako se igraju određene igre. Sada to piše u njima, jasno i glasno, da svi čuju! Kada su ovo dodali i promenili svoje opise u uslovima, to je u stvari promenilo osnovni sporazum!
That's ok 2 can play at that game. You want to steal money from me? You lie and cheat customers when they legitimately win money.
I got something for your ***. Let's see how you like it. You think you can't be touched. I'm about to prove you wrong.
Just remember what it was like when you stole $900 from me cuz I'm about to cost you 10 times that.
U redu je 2 mogu da igraju u toj igri. Hoćeš da ukradeš novac od mene? Lažete i varate kupce kada legitimno osvoje novac.
Imam nešto za tvoje sranje. Da vidimo kako ti se sviđa. Mislite da se ne možete dodirnuti. Upravo ću ti dokazati da grešiš.
Seti se samo kako je bilo kada si ukrao 900 dolara od mene, jer ću te koštati 10 puta više.
Already proven I'm going to beat your algorithm. Now we're going to see how much money it cost you. You **** deserve this because you put all my **** accounts and bonus Hunter you take everything from me and we had a good working relationship but not anymore. Good luck out there guys
Već dokazano da ću pobediti tvoj algoritam. Sad ćemo da vidimo koliko vas to košta. Ti **** zaslužuješ ovo jer stavljaš sve moje **** račune i bonus Hunter uzimaš sve od mene i imali smo dobar radni odnos ali više ne. Srećno momci
In case you guys need any more proof that this casino is stealing from people and cheating customers I put a deposit on here earlier today and now none of the games will load every time I try to load a game this is what it does I have relogged my session cleared my cache and my cookies I have done everything that I'm supposed to do and nothing will work nothing will load they are trying to steal this money from me
U slučaju da vam treba još jedan dokaz da ovaj kazino krade od ljudi i vara kupce, stavio sam depozit ovde ranije danas i sada se nijedna od igara neće učitati svaki put kada pokušam da učitam igru, evo šta radi. moja sesija je obrisala moj keš i moje kolačiće. Uradio sam sve što je trebalo da uradim i ništa neće funkcionisati ništa se neće učitati oni pokušavaju da ukradu ovaj novac od mene
they wont add LCB-AUG35 cause they say that my last is a freebie and it isent is a reward cause they have the reward system so you get em the day after....
i have tryed now for 3 days and now i just damn tired of they wont even listen to what ones have to say just closing down and leave ::::
PLEASE HELP TY
neće dodati LCB-AUG35 jer kažu da je moj poslednji besplatan, a to nije nagrada jer imaju sistem nagrađivanja pa ih dobijate dan kasnije....
Pokušao sam već 3 dana i sad sam prokleto umoran od toga da neće ni da slušaju šta oni imaju da kažu samo zatvaraju i odlaze ::::
MOLIM VAS POMOZITE TI
Hello moralensvogter,
Please send us your casino username via PM so that we could contact the casino rep and check your account.
Thank you.
Zdravo moralensvogter ,
Pošaljite nam svoje korisničko ime za kazino putem PM- a kako bismo mogli da kontaktiramo predstavnika kazina i proverimo vaš nalog.
Hvala.
Hello moralensvogter,
We've received a response from the rep stating that after reviewing your account, it was found that multiple free promotions were used, so there's nothing more that can be done in this case. We would need to close this complaint.
Thank you for understanding.
Zdravo moralensvogter ,
Dobili smo odgovor od predstavnika u kojem se navodi da je nakon pregleda vašeg naloga ustanovljeno da je korišćeno više besplatnih promocija, tako da se u ovom slučaju ne može ništa više učiniti. Morali bismo da zatvorimo ovu žalbu.
Hvala na razumevanju.
Dear MandaLock,
The casino rep informed us that they performed an additional review on our request and unfortunately, seems like their findings are correct. They also provided evidence that supports their claims, so there's nothing more that can be done regarding your case and we will mark this complaint as closed.
Thank you for understanding.
Poštovani MandaLock ,
Predstavnik kazina nas je obavestio da su izvršili dodatni pregled na naš zahtev i nažalost, čini se da su njihovi nalazi tačni. Takođe su pružili dokaze koji potkrepljuju njihove tvrdnje, tako da se ništa više ne može učiniti u vezi sa vašim slučajem i ovu žalbu ćemo označiti kao zatvorenu.
Hvala na razumevanju.
I've been trying all month myself. They told me has to be the day of. I love in Vegas and just about any land casino has free play waiting for your entire birthday month. And watch, the day will finally come and they're gonna be like, "yOu HaVe To dEpOsIt bEfOrEhAnD..."
I ja sam pokušavao ceo mesec. Rekli su mi da to mora biti dan. Volim u Vegasu i skoro svaki kazino na zemlji ima besplatnu igru koja čeka ceo vaš rođendanski mesec. I gledajte, konačno će doći dan i oni će biti kao, "Morate DA ODLOŽITE PRIJE..."
Hello Zachsherwood,
Do you have a specific issue with Casino Extreme that you need our assistance with?
Thank you.
Zdravo Zachshervood ,
Da li imate konkretan problem sa Casino Ektreme-om za koji vam treba naša pomoć?
Hvala.
Dear Zachsherwood,
Since we haven't heard back from you, we'll assume you do not need our assistance.
Thank you.
Dragi Zachshervood ,
Pošto nismo dobili odgovor, pretpostavićemo da vam naša pomoć nije potrebna.
Hvala.
I used a bonus at Yabby casino, made it through the playthrough to where they alert you of that and you check the box that you understand. I went to cash out and they are stating I wasn't eligible for the bonus. Casino user name : Nqchorley
Koristio sam bonus u Iabbi kazinu, prošao kroz igru do mesta gde vas obaveštavaju o tome, a vi označite polje koje razumete. Otišao sam da unovčim i kažu da ne ispunjavam uslove za bonus. Korisničko ime kazina : Nkchorlei
Please. Close this it has been resolved.
molim te. Zatvorite ovo je rešeno.
Username: bi***
Email:mr.tu****
Since every attempt has been futile, this will be my last.
I went to login one day at Casino Extreme and it just does nothing. Emailed support and they said account is disabled due to multiple accounts and to use "bunnygirl09" as my account . I understand having multiple accounts is not allowed and I assured them I didn't. They refused to talk to me afterwards.
I investigated, asking for forgotten password for bunnygirl09 and it shows an email I'm not even familiar with, registered to a "Brenda" and I am Brandon.
I reached out stating my case with screenshots and was told to reset my password as my account is active.
I did this twice and logged in on a device that I never have from a different IP adress. Ihave not received a response in over three days as usual when it gets to this point.
It's clear there is still something wrong on the casinos end preventing me from logging in or an account has been made with my information purposely to prevent me from logging in.
Provided are the screenshots.
Korisničko ime: bi***
Email: mr.tu****
Pošto je svaki pokušaj bio uzaludan, ovo će biti moj poslednji.
Jednog dana sam otišao da se prijavim u Casino Ektreme i jednostavno ništa ne radi. Poslali su podršku e-poštom i rekli su da je nalog onemogućen zbog više naloga i da koristim „bunnigirl09“ kao svoj nalog. Razumem da nije dozvoljeno imati više naloga i uveravao sam ih da nisam. Posle su odbili da razgovaraju sa mnom.
Istraživao sam, tražio zaboravljenu lozinku za bunnigirl09 i on pokazuje imejl koji nisam ni upoznat, registrovan na "Brenda" i ja sam Brandon.
Posegnuo sam navodeći svoj slučaj sa snimcima ekrana i rečeno mi je da resetujem svoju lozinku pošto je moj nalog aktivan.
Uradio sam ovo dvaput i prijavio se na uređaj koji nikada nemam sa druge IP adrese. Nisam dobio odgovor više od tri dana kao i obično kada dođe do ove tačke.
Jasno je da još uvek nešto nije u redu na strani kazina što me sprečava da se prijavim ili je napravljen nalog sa mojim podacima namerno da me spreči da se prijavim.
Dostavljeni su snimci ekrana.
Doesn't seem to add my photos
Izgleda da ne dodaje moje fotografije
Brango promotes cashback instantly to players with a clean deposit. I made a clean deposit and never received my cashback. When I inquired about it I was told that it was more then seven days and I have not asked for it. There is nothing in the terms that says that I have to ask for it.
Brango odmah promoviše cashback igračima sa čistim depozitom. Napravio sam čist depozit i nikad nisam dobio povrat novca. Kada sam se raspitivao, rečeno mi je da je prošlo više od sedam dana i da nisam tražio. Ne postoji ništa u terminima da to moram da tražim.
No doubt Neteller and Skrill both are very popular in casino industry but Neteller fee is more comparatively Skrill.
Any these two options are good for the players of my country because credit/debit cards are not acceptable in casinos due to government has imposed restrictions on them.
Nema sumnje da su i Neteller i Skrill veoma popularni u industriji kazina, ali Neteller naknada je više uporedivo Skrill.
Sve ove dve opcije su dobre za igrače moje zemlje jer kreditne/debitne kartice nisu prihvatljive u kockarnicama jer im je vlada nametnula ograničenja.
Hi I'm having an issue getting my account verified can I please get some help
Zdravo, imam problem sa verifikacijom naloga. Mogu li da dobijem pomoć
BigDoinks wrote:Username: bi***
Email:mr.t****
Since every attempt has been futile, this will be my last.
I went to login one day at Casino Extreme and it just does nothing. Emailed support and they said account is disabled due to multiple accounts and to use "bunnygirl09" as my account . I understand having multiple accounts is not allowed and I assured them I didn't. They refused to talk to me afterwards.
I investigated, asking for forgotten password for bunnygirl09 and it shows an email I'm not even familiar with, registered to a "Brenda" and I am Brandon.
I reached out stating my case with screenshots and was told to reset my password as my account is active.
I did this twice and logged in on a device that I never have from a different IP adress. Ihave not received a response in over three days as usual when it gets to this point.
It's clear there is still something wrong on the casinos end preventing me from logging in or an account has been made with my information purposely to prevent me from logging in.
Provided are the screenshots.
Hello BigDoinks,
Thank you for providing your casino credentials. We contacted the casino rep and referred them to your posts. Please keep an eye on this thread for further updates.
BigDoinks je napisao:Korisničko ime: bi***
Email: mr.t****
Pošto je svaki pokušaj bio uzaludan, ovo će biti moj poslednji.
Otišao sam da se prijavim jednog dana u Casino Ektreme i jednostavno ništa ne radi. Poslali su podršku e-poštom i rekli su da je nalog onemogućen zbog više naloga i da koristim „bunnigirl09“ kao svoj nalog. Razumem da nije dozvoljeno imati više naloga i uveravao sam ih da nisam. Posle su odbili da razgovaraju sa mnom.
Istraživao sam, tražio zaboravljenu lozinku za bunnigirl09 i on pokazuje imejl koji nisam ni upoznat, registrovan na "Brenda" i ja sam Brandon.
Posegnuo sam navodeći svoj slučaj sa snimcima ekrana i rečeno mi je da resetujem svoju lozinku pošto je moj nalog aktivan.
Uradio sam ovo dvaput i prijavio se na uređaj koji nikada nemam sa druge IP adrese. Nisam dobio odgovor više od tri dana kao i obično kada dođe do ove tačke.
Jasno je da još uvek nešto nije u redu na strani kazina što me sprečava da se prijavim ili je napravljen nalog sa mojim podacima namerno da me spreči da se prijavim.
Dostavljeni su snimci ekrana.
Zdravo BigDoinks ,
Hvala vam što ste dali svoje kazino akreditive. Kontaktirali smo predstavnika kazina i uputili ih na vaše objave. Molimo vas da pratite ovu temu za dalja ažuriranja.
Justyet wrote:Hi I'm having an issue getting my account verified can I please get some help
Hello Justyet,
Could you please clarify if this is related to Casino Extreme and provide us with more details about your issue? Have you submitted all the requested documents for verification? Did you contact the casino's support for any guidance or explanation?
If you'd like us to reach out to the casino rep and check your account, please send us your username via private message.
Thank you.
Justiet je napisao:Zdravo, imam problem sa verifikacijom naloga. Mogu li da dobijem pomoć
Zdravo Justiet ,
Možete li, molim vas, pojasniti da li je ovo povezano sa Casino Ektreme i dati nam više detalja o vašem problemu? Da li ste dostavili svu traženu dokumentaciju na verifikaciju? Da li ste kontaktirali podršku kazina za bilo kakvo uputstvo ili objašnjenje?
Ako želite da kontaktiramo predstavnika kazina i proverimo vaš nalog, pošaljite nam svoje korisničko ime putem privatne poruke .
Hvala.
snb6448 wrote:Brango promotes cashback instantly to players with a clean deposit. I made a clean deposit and never received my cashback. When I inquired about it I was told that it was more then seven days and I have not asked for it. There is nothing in the terms that says that I have to ask for it.
Hello snb6448,
If you need our assistance, you can send us your casino username via private message, and we'll reach out to the casino rep to check your account.
Thank you.
snb6448 je napisao:Brango odmah promoviše cashback igračima sa čistim depozitom. Napravio sam čist depozit i nikad nisam dobio povrat novca. Kada sam se raspitivao, rečeno mi je da je prošlo više od sedam dana i da nisam tražio. Ne postoji ništa u terminima da to moram da tražim.
Zdravo snb6448 ,
Ako vam je potrebna naša pomoć, možete nam poslati svoje korisničko ime za kazino putem privatne poruke , a mi ćemo se obratiti predstavniku kazina da proverimo vaš nalog.
Hvala.
JovanaV wrote:BigDoinks wrote:Username: bi***
Email:mr.t****
Since every attempt has been futile, this will be my last.
I went to login one day at Casino Extreme and it just does nothing. Emailed support and they said account is disabled due to multiple accounts and to use "bunnygirl09" as my account . I understand having multiple accounts is not allowed and I assured them I didn't. They refused to talk to me afterwards.
I investigated, asking for forgotten password for bunnygirl09 and it shows an email I'm not even familiar with, registered to a "Brenda" and I am Brandon.
I reached out stating my case with screenshots and was told to reset my password as my account is active.
I did this twice and logged in on a device that I never have from a different IP adress. Ihave not received a response in over three days as usual when it gets to this point.
It's clear there is still something wrong on the casinos end preventing me from logging in or an account has been made with my information purposely to prevent me from logging in.
Provided are the screenshots.
Hello BigDoinks,
Thank you for providing your casino credentials. We contacted the casino rep and referred them to your posts. Please keep an eye on this thread for further updates.
Dear BigDoinks,
The casino rep has informed us that they are still looking into your case. We will update you as soon as we receive a response from them.
Thank you for your patience.
JovanaV je napisao:BigDoinks je napisao:Korisničko ime: bi***
Email: mr.t****
Pošto je svaki pokušaj bio uzaludan, ovo će biti moj poslednji.
Otišao sam da se prijavim jednog dana u Casino Ektreme i jednostavno ništa ne radi. Poslali su podršku e-poštom i rekli su da je nalog onemogućen zbog više naloga i da koristim „bunnigirl09“ kao svoj nalog. Razumem da nije dozvoljeno imati više naloga i uveravao sam ih da nisam. Posle su odbili da razgovaraju sa mnom.
Istraživao sam, tražio zaboravljenu lozinku za bunnigirl09 i on pokazuje imejl koji nisam ni upoznat, registrovan na "Brenda" i ja sam Brandon.
Posegnuo sam navodeći svoj slučaj sa snimcima ekrana i rečeno mi je da resetujem svoju lozinku pošto je moj nalog aktivan.
Uradio sam ovo dvaput i prijavio se na uređaj koji nikada nemam sa druge IP adrese. Nisam dobio odgovor više od tri dana kao i obično kada dođe do ove tačke.
Jasno je da još uvek nešto nije u redu na strani kazina što me sprečava da se prijavim ili je napravljen nalog sa mojim podacima namerno da me spreči da se prijavim.
Dostavljeni su snimci ekrana.
Zdravo BigDoinks ,
Hvala vam što ste dali svoje kazino akreditive. Kontaktirali smo predstavnika kazina i uputili ih na vaše objave. Molimo vas da pratite ovu temu za dalja ažuriranja.
Dragi BigDoinks ,
Predstavnik kazina nas je obavestio da još uvek istražuju vaš slučaj. Obavestićemo vas čim dobijemo njihov odgovor.
Hvala vam na strpljenju.
JovanaV wrote:Justyet wrote:Hi I'm having an issue getting my account verified can I please get some help
Hello Justyet,
Could you please clarify if this is related to Casino Extreme and provide us with more details about your issue? Have you submitted all the requested documents for verification? Did you contact the casino's support for any guidance or explanation?
If you'd like us to reach out to the casino rep and check your account, please send us your username via private message.
Thank you.
Hello Justyet,
Since we haven't heard back from you, we'll consider this case closed due to the submitter's inactivity.
JovanaV je napisao:Justiet je napisao:Zdravo, imam problem sa verifikacijom naloga. Mogu li dobiti pomoć
Zdravo Justiet ,
Možete li, molim vas, pojasniti da li se ovo odnosi na Casino Ektreme i da nam date više detalja o vašem problemu? Da li ste dostavili svu traženu dokumentaciju na verifikaciju? Da li ste kontaktirali podršku kazina za bilo kakvo uputstvo ili objašnjenje?
Ako želite da kontaktiramo predstavnika kazina i proverimo vaš nalog, pošaljite nam svoje korisničko ime putem privatne poruke .
Hvala.
Zdravo Justiet ,
Pošto nismo dobili odgovor od vas, smatraćemo da je ovaj slučaj zatvoren zbog neaktivnosti podnosioca.
JovanaV wrote:snb6448 wrote:Brango promotes cashback instantly to players with a clean deposit. I made a clean deposit and never received my cashback. When I inquired about it I was told that it was more then seven days and I have not asked for it. There is nothing in the terms that says that I have to ask for it.
Hello snb6448,
If you need our assistance, you can send us your casino username via private message, and we'll reach out to the casino rep to check your account.
Thank you.
Hello snb6448,
Since we haven't heard back from you, we'll consider this case closed due to the submitter's inactivity.
JovanaV je napisao:snb6448 je napisao:Brango odmah promoviše cashback igračima sa čistim depozitom. Napravio sam čist depozit i nikad nisam dobio povrat novca. Kada sam se raspitivao, rečeno mi je da je prošlo više od sedam dana i da nisam tražio. Ne postoji ništa u terminima da to moram da tražim.
Zdravo snb6448 ,
Ako vam je potrebna naša pomoć, možete nam poslati svoje korisničko ime za kazino putem privatne poruke , a mi ćemo se obratiti predstavniku kazina da proverimo vaš nalog.
Hvala.
Zdravo snb6448 ,
Pošto nismo dobili odgovor od vas, smatraćemo da je ovaj slučaj zatvoren zbog neaktivnosti podnosioca.
Hi BigDoinks,
I trust that you're well.
Please note that I have sent you a direct message regarding your issue.
Once you have read it, please contact us.
Kind Regards,
Mikey
Casino Management
Zdravo BigDoinks,
Verujem da si dobro.
Imajte na umu da sam vam poslao direktnu poruku u vezi sa vašim problemom.
Kada ga pročitate, kontaktirajte nas.
Srdačan pozdrav,
Mikei
Menadžment kazina
I have a specific complaint for casino extreme. Here is a screenshot of the email I penned to them on your guyses terrible customer service toward depositers smh
Imam konkretnu zamerku za kazino ektreme. Evo snimka ekrana imejla koji sam im poslao o vašim momcima o užasnoj korisničkoj službi prema deponentima smh
Hello Suewoo5915,
Please send us your casino username via PM so that we could contact the casino rep and check your account.
Thank you.
Zdravo Suevoo5915 ,
Pošaljite nam svoje korisničko ime za kazino putem PM- a kako bismo mogli da kontaktiramo predstavnika kazina i proverimo vaš nalog.
Hvala.
I did, you never wrote back
Jesam, nikad mi nisi uzvratio
i got a cpmplaint about all these casinos here lately alot but i wont get intoo that but i will say this, these casinos will defineatly lose more customers than they bring in or keep. how do they expect loyal custmers but are the oppoisite, in fact if you play for a while n win thats when they switch up in yoou. Thats when they stop giving u free spins or allowing any codes to go through your account but if you never have won n wuthdraw then they dont have a problem , thats not loyal thats not good bussiness if you asked me and they will never really last . i rather takee my business elsewhere and not feel kije im punished for winning its suppose to be all about fairness but if my chances are changed based offf my winnings in the past its obviously rigid against me , were not dumb
U poslednje vreme sam dobio puno žalbi za sve ove kazina, ali neću ulaziti u to, ali reći ću ovo, ova kazina će definitivno izgubiti više klijenata nego što dovedu ili zadrže. kako očekuju lojalne kupce, ali su suprotnost, u stvari, ako igrate neko vreme i pobedite, onda se oni prebace u vama. Tada prestanu da vam daju besplatne obrtaje ili dozvoljavaju bilo kom kodu da prođe kroz vaš nalog, ali ako nikada niste osvojili i izvukli, onda nemaju problema, to nije lojalno, to nije dobar posao ako ste mene pitali i nikada neće potrajati. radije bih svoj posao odveo negde drugde i ne osećam se da sam kažnjen zbog pobede, pretpostavljam da je sve u vezi sa poštenjem, ali ako se moje šanse promene na osnovu mojih dobitaka u prošlosti, očigledno je kruto prema meni, nisu bile glupe
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Čestitamo, sada su vam poznata nova kazina. Dobićete verifikacioni imejl da biste potvrdili pretplatu.
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