Red Star Casino Podrška i Tema za žalbe

8,696
pregleda
125
odgovora
Poslednja objava postavila pre 10 meseci Berks
Red Star Casino
  • Započeto
  • Red Star Casino
  • Netherlands Casino Rep 9
  • Poslednja aktivnost pre godinu dana

Čitaoci ove teme takođe čitaju:

  • Gamblezen kazino - Ekskluzivni bonus na prvi depozit Samo novi igrači - nema nas! 220% do 500 € + 100 besplatnih okretaja na The Dog House (Pragmatična igra) Kako preuzeti bonus: Igrači treba da...

    Pročitajte
  • SlotoCash kazino - Ekskluzivni $200 LCB aprilski turnir DOSTUPNO SAMO U INSTANT VERZIJI! Nagradni fond: 200 dolara Naziv: LCB April 2024 Freeroll Igra : Kong Fu Lozinka: 04LCBAPR24 Datum početka: 1....

    Pročitajte
  • Kazino Brango - Ekskluzivni aprilski freeroll turnir od 340 dolara US OK! Nagradni fond: 340 dolara Dostupno samo u verziji za preuzimanje! Naziv turnira: LCBRMAR24 Prva 3 mesta osvajaju nagradu Kako...

    Pročitajte

Molimo vas ili Registrujte se Objavite komentar.

  • Original engleski Prevod srpski

    Hello everyone,

    I am Nina, manager of Red Star Casino.  

    I'm here if you have any questions or need any help at Red Star - feel free to contact me about that. Also, I would appreciate any feedback, we do care about your opinion and value players' feedback, and I hope you will enjoy your time at our casino.

    Cheers,
    Nina

     

     

    Pozdrav svima,

    Ja sam Nina, menadžer kazina Crvena zvezda .

    Tu sam ako imate pitanja ili vam je potrebna pomoć u Crvenoj zvezdi - slobodno me kontaktirajte u vezi toga. Takođe, bio bih zahvalan za svaku povratnu informaciju, brinemo o vašem mišljenju i cenimo povratne informacije igrača, i nadam se da ćete uživati u našem kazinu.

    Živeli,
    Nina

  • Original engleski Prevod srpski

    Welcome on board Nina wink

    Dobrodošli na brod Nina wink

  • Original engleski Prevod srpski

    Welcome, Nina! 

    We are happy you have joined our forum! heart

    Dobro došla, Nina!

    Drago nam je što ste se pridružili našem forumu! heart

  • Original engleski Prevod srpski

    Hi, Nina!

    Welcome to LCB forum. Hope you'll have a great time with us! smiley

    Zdravo, Nina!

    Dobrodošli na LCB forum. Nadamo se da ćete se lepo provesti sa nama! smiley

  • Original engleski Prevod srpski

    Hello Nina and welcome on board!  thumbs_up

    Zdravo Nina i dobrodošla na brod! thumbs_up

  • Original engleski Prevod srpski

    Hi Nina,

    It's nice to have you here! :)

    Zdravo Nina,

    Lepo je što ste ovde! :)

  • Original engleski Prevod srpski

    recently I am a client of red star, very fast verification and retirement, very happy for the moment

    odnedavno sam klijent Crvene zvezde, vrlo brza verifikacija i penzija, trenutno sam veoma srećan

  • Original engleski Prevod srpski

    Hello nina. your casino has banning me for multi accounting which im not and i have all the documents to proof. When i try to reach security departments they  just dont answer me. the only email i got from them was like "you are multi accounting. you re account is closed and the decision is final". And im suposed to stand here and say goodbye to all the money i had in my account knowing i have no more accounts in redstar? can you please help me? my ID on redstar casino is "achiga". The security department just doesnt answer me. They dont even give me the chance to prove myself. Of course this only happened the moment ive asked for a withdrawl. Never when i was making the deposits... 

    Zdravo nina. vaš kazino me je zabranio zbog višestrukog računovodstva što nisam i imam sve dokumente za dokaz. Kada pokušam da dođem do službi bezbednosti, jednostavno mi ne odgovaraju. jedina e-poruka koju sam dobio od njih je bila „vi ste višestruki računovodstveni. Vaš nalog je zatvoren i odluka je konačna“. I trebalo bi da stojim ovde i da se pozdravim sa svim novcem koji sam imao na računu znajući da više nemam računa u Redstaru? Možete li da mi pomognete? moja lična karta u redstar kazinu je "achiga". Služba bezbednosti mi jednostavno ne odgovara. Ne daju mi čak ni priliku da se dokažem. Naravno, ovo se dogodilo samo u trenutku kada sam zatražio povlačenje. Nikada kada sam davao depozite...

  • Original engleski Prevod srpski

    Sorry to hear that. We're going to notify the casino rep. Keep you posted. 

    Žao mi je što to čujem. Obavestićemo predstavnika kazina. Obaveštavamo vas.

  • Original engleski Prevod srpski

    Hello. The thing is you used exactly the same Skrill which was previously used for another 4 (four) previously closed accounts. Regards, Nina RedStar

    Zdravo. Stvar je u tome što ste koristili potpuno isti Skrill koji je prethodno korišćen za još 4 (četiri) prethodno zatvorena naloga. Pozdrav, Nina Crvena Zvezda

  • Original engleski Prevod srpski

    Yes me and my husband use the same skrill account. But we have never had problems with that in any other poker site. The site's terms and conditions dont mention anything about that being forbidden. Is it? 

    Da, ja i moj muž koristimo isti skrill nalog. Ali nikada nismo imali problema sa tim ni na jednom drugom poker sajtu. Uslovi i odredbe sajta ne pominju ništa o tome da je to zabranjeno. Ja sedim?

  • Original engleski Prevod srpski
    achiga wrote:

    Yes me and my husband use the same skrill account. But we have never had problems with that in any other poker site. The site's terms and conditions dont mention anything about that being forbidden. Is it?

    Hi Achiga

    The key word the rep was mentioning : "You used exactly the same Skrill which was previously used for another 4 (four) previously closed accounts" - basically accusing you from creating multiple account and those said accounts was closed and you open another one.

    I am sure the casino will need to provide evidence to the LCB mods to verify and then a decision is made from their whether you guilty or not.

    achiga je napisao:

    Da, ja i moj muž koristimo isti skrill nalog. Ali nikada nismo imali problema sa tim ni na jednom drugom poker sajtu. Uslovi i odredbe sajta ne pominju ništa o tome da je to zabranjeno. Ja sedim?

    Zdravo Achiga

    Ključna reč koju je predstavnik spomenuo: „Koristili ste potpuno isti Skrill koji je prethodno korišćen za još 4 (četiri) prethodno zatvorena naloga“ – u osnovi vas optužuje da ste kreirali više naloga i da su ti navedeni nalozi zatvoreni i vi otvarate još jedan.

    Siguran sam da će kazino morati da dostavi dokaze LCB modovima da verifikuju, a onda se od njih donosi odluka da li ste krivi ili ne.

  • Original engleski Prevod srpski

    It was fifth account that was trying to use the same Skrill

    Red Star Casino terms

    (17. Forfeiture, Account Closure and Confiscation)

    To je bio peti nalog koji je pokušavao da koristi isti Skrill

    Uslovi kazina Crvena zvezda

    (17. Oduzimanje, zatvaranje računa i konfiskacija)

  • Original engleski Prevod srpski

    Please let us know how to provide you with the evidences. Thanks

    Obavestite nas kako da vam pružimo dokaze. Hvala

  • Original engleski Prevod srpski

    I only created 1 single account in their site. Im sure no one in the world, not even the people who live with me, have access to my documents to validate an account under my name. Of course anyone can use my name but thats not my problem if the site accepts players without validation. 

    Napravio sam samo 1 pojedinačni nalog na njihovoj veb lokaciji. Siguran sam da niko na svetu, čak ni ljudi koji žive sa mnom, nemaju pristup mojim dokumentima da bi potvrdili nalog pod mojim imenom. Naravno, svako može da koristi moje ime, ali to nije moj problem ako sajt prihvata igrače bez validacije.

  • Original engleski Prevod srpski

    @MelissaN

    @MelissaN

  • Original engleski Prevod srpski

    On top of that, how can you accept my many, many deposits (with the same skrill account) without any complaint and just block me (and keep my money) the moment i try to withdraw some money? Funny huh? 

    Povrh toga, kako možete da prihvatite moje mnogo, mnogo depozita (sa istim skrill računom) bez ikakve žalbe i jednostavno me blokirate (i zadržite moj novac) u trenutku kada pokušam da podignem nešto novca? Smešno ha?

  • Original engleski Prevod srpski

    Nina is going to provide us with the evidence of multiple accounts. We will let you know as soon as we hear from her. 

    Nina će nam dati dokaze o višestrukim računima. Obavestićemo vas čim se čujemo sa njom.

  • Original engleski Prevod srpski

    Thanks for your attention. Any evidence they might provide is pure speculation. Please let me know so i can proof otherwise

    Hvala na pažnji. Svaki dokaz koji bi mogli da pruže je čista spekulacija. Obavestite me kako bih mogao da dokažem suprotno

  • Original engleski Prevod srpski

    Dear achiga,

    Nina showed us the evidence that you created multiple accounts at their casino. With that said, you broke casino T&C. Creating multiple accounts is strictly forbidden at any casino. There's nothing further we can do for you. 

    Dragi ačiga,

    Nina nam je pokazala dokaze da ste kreirali više naloga u njihovom kazinu. Uz to, prekršili ste T&C kazina. Pravljenje više naloga je strogo zabranjeno u bilo kom kazinu. Ne možemo više ništa da uradimo za vas.

  • Original engleski Prevod srpski

    But thats the thing... I did not. Someone whithin my household might have but not me... Theres nothing in the T&C that mention we cant play if someone in your house (where 10 more people live) created multiple accounts. The thing is she cant proof it was me. No other account could possibly be validated under my name and citizen s ID... If they dont want me to play there that's fine by me. But why dont they give me my money? I made multiple deposits and they only blocked the account the moment ive tried to withdraw. The money its mine i didnt steal it... They re stealing it.... 

    Ali u tome je stvar... Nisam. Neko u mom domaćinstvu možda ima, ali ne ja... Ne postoji ništa u Uputstvima i uslovima koji pominju da ne možemo da igramo ako je neko u vašoj kući (gde živi još 10 ljudi) napravio više naloga. Stvar je u tome što ona ne može da dokaže da sam to bio ja. Nijedan drugi nalog se ne može potvrditi pod mojim imenom i ličnom kartom... Ako ne žele da igram tamo, to je u redu. Ali zašto mi ne daju moj novac? Napravio sam više depozita i oni su blokirali račun samo u trenutku kada sam pokušao da podignem. Novac je moj nisam ga ukrao... Kradu ga....

  • Original engleski Prevod srpski
    achiga wrote:

    But thats the thing... I did not. Someone whithin my household might have but not me... Theres nothing in the T&C that mention we cant play if someone in your house (where 10 more people live) created multiple accounts. The thing is she cant proof it was me. No other account could possibly be validated under my name and citizen s ID... If they dont want me to play there that's fine by me. But why dont they give me my money? I made multiple deposits and they only blocked the account the moment ive tried to withdraw. The money its mine i didnt steal it... They re stealing it....

    Well let's be honest whether it was someone in your household or not they also have terms that state which is general accross all casinos 

    Only once account per IP and House Hold.

    So there is nothing that can be done. 

    achiga je napisao:

    Ali u tome je stvar... Nisam. Neko u mom domaćinstvu možda ima, ali ne ja... Ne postoji ništa u Uputstvima i uslovima koji pominju da ne možemo da igramo ako je neko u vašoj kući (gde živi još 10 ljudi) napravio više naloga. Stvar je u tome što ona ne može da dokaže da sam to bio ja. Nijedan drugi nalog se ne može potvrditi pod mojim imenom i ličnom kartom... Ako ne žele da igram tamo, to je u redu. Ali zašto mi ne daju moj novac? Napravio sam više depozita i oni su blokirali račun samo u trenutku kada sam pokušao da podignem. Novac je moj nisam ga ukrao... Kradu ga....

    Pa hajde da budemo iskreni da li je to bio neko u vašem domaćinstvu ili ne, oni takođe imaju uslove koji su opšti u svim kockarnicama

    Samo jednom nalog po IP i domaćinstvu.

    Dakle, ništa se ne može učiniti.

  • Original engleski Prevod srpski

    We asked them to give you back your deposits. Let's see what they are going to say. 

    Zamolili smo ih da vam vrate depozite. Da vidimo šta će reći.

  • Original engleski Prevod srpski

    Thank you very much

    Mnogo vam hvala

  • Original engleski Prevod srpski

    The issue here is that some areas in the world share same IP over multiple household and appartments etc. There are areas where hundreds+ people all share the same IP. There are the vpn's some have all the data go through the same IP address that make them run incognito but under the same IP, everyone using that vpn so if different people from different places in the world use that vpn they will all have the same IP etc. This whole thing is a complete scam. Casinos should have an option for the player to verify if another account is created with same IP. Everytime you register/log in have the option to click and verify IP to be sure. Casinos avoid players knowing that information so they can keep scamming people all over the place.

    On top it means that if they can prove all this, then they can also prove who you are, that your deposit methods are yours, they know all this so it means all the verification procedures and the rest are all pure bullshit made to fraud players. One way or another the casinos are scamming players.

    Problem je u tome što neke oblasti u svetu dele isti IP u više domaćinstava i stanova itd. Postoje oblasti u kojima stotine+ ljudi dele isti IP. Postoje vpn-ovi kod kojih svi podaci prolaze kroz istu IP adresu zbog čega rade bez arhiviranja, ali pod istom IP-om, svi koriste taj vpn, tako da ako različiti ljudi iz različitih mesta u svetu koriste taj vpn, svi će imati isti IP itd. Cela ova stvar je potpuna prevara. Kazina bi trebalo da imaju opciju da igrač proveri da li je drugi nalog kreiran sa istom IP-om. Svaki put kada se registrujete/prijavljujete, imate opciju da kliknete i potvrdite IP da biste bili sigurni. Kazina izbegavaju da igrači znaju te informacije kako bi mogli da nastave da prevare ljude svuda.

    Povrh svega, to znači da ako oni mogu sve ovo da dokažu, onda mogu da dokažu i ko ste, da su vaši metodi depozita vaši, oni sve to znaju, tako da to znači da su sve procedure verifikacije, a ostalo su čista sranja napravljena prevarama . Na ovaj ili onaj način, kazina su prevarantski igrači.

  • Original engleski Prevod srpski

    Do you have any reply from them regarding the money on my account? 

    Imate li neki odgovor od njih u vezi novca na mom računu?

  • Original engleski Prevod srpski
    achiga wrote:

    Do you have any reply from them regarding the money on my account?

    The casino rep should post their decision here. 

    achiga je napisao:

    Imate li neki odgovor od njih u vezi novca na mom računu?

    Predstavnik kazina treba da objavi svoju odluku ovde.

  • Original engleski Prevod srpski

    Hello there. The player above created five accounts during the last two years which is easily tracked using the same Skrill account. Skrill account belongs to his very first account which was created and closed in 2017. He took poker and casino bonuses for all five accounts. 

    We must verify player accounts only after their deposits reach 2000 EUR/USD. Before this limit has been reached, verification and security check is made selectively. Before this last account was checked and Skrill connection was detected both deposits and withdrawals proceed normally.

    There's nothing further we can do and this is our final decision.

    Pozdrav. Igrač iznad je napravio pet naloga tokom poslednje dve godine koji se lako prate korišćenjem istog Skrill naloga. Skrill nalog pripada njegovom prvom nalogu koji je kreiran i zatvoren 2017. Uzeo je poker i kazino bonuse za svih pet naloga.

    Moramo da verifikujemo račune igrača tek kada njihovi depoziti dostignu 2000 EUR/USD. Pre nego što se ovo ograničenje dostigne, verifikacija i bezbednosna provera se vrše selektivno. Pre nego što je ovaj poslednji nalog proveren i Skrill veza je otkrivena, i depoziti i povlačenja se odvijaju normalno.

    Više ništa ne možemo da uradimo i ovo je naša konačna odluka.

  • Original engleski Prevod srpski

    So you assume someone is creating multiple accounts because they use the same skrill account? Where does it say it is forbidden? And its just stupid for you to try to say i created multiple accounts because of the bonus because i didn't even accept your casino bonus after my first deposit. I played with my own money. As i said before i used my husband's skrill account because we both have money there and its the only one we have with a mastercard. So all of your evidence is pure speculation and a nice way to steal money from players. I didnt do anything to break your t&c's and the fact you mention and lied about the bonus is the proof.  If you weren't acting in bad faith you should have no problem giving me the money in my account and then if you really dont want me to play there ok, close my account... 

    Dakle, pretpostavljate da neko kreira više naloga jer koristi isti skrill nalog? Gde piše da je zabranjeno? I jednostavno je glupo da pokušate da kažete da sam napravio više naloga zbog bonusa jer nisam čak ni prihvatio vaš kazino bonus nakon mog prvog depozita. Igrao sam svojim novcem. Kao što sam rekao ranije, koristio sam skrill nalog svog muža jer oboje imamo novac tamo i to je jedina koju imamo sa mastercard karticom. Dakle, svi vaši dokazi su čista spekulacija i lep način da se ukrade novac od igrača. Nisam uradio ništa da prekršim vaše uslove i činjenica da pominjete i lažete o bonusu je dokaz. Ako se niste ponašali u lošoj nameri, ne bi trebalo da imate problema da mi date novac na moj račun, a onda ako zaista ne želite da igram tamo, u redu, zatvorite moj nalog...

  • Original engleski Prevod srpski

    made a deposit international ky Bitcoin..once they credited it it was 51 seconded before midnight on a Friday night on their end but past that time on my end and they refuse to credit me the weekend reload bonus be wise if 51 seconds descrepency.between being a Friday and a saturday.its such an irrelevant issue but they refuse as they have hundreds before.my brother spend half a million rand in one Saturday afternoon at this casino and they refused him a bonus afterwards can u imagine the disgusting manners this displays.anyway they list his business, and two other accounts as a result of this poor sad attitude.as they will lose mine too as a result of not having any common sense or business understanding.its impossible to contact management to show them what idiots represent them because the screen all emails.its deplorable and insulting it's bolloidy offensive too.my a count is MARCYMARC .if there is even a rep here I implore you to rectify this

    Here you can post any questions and complaints directly to the Casino Representative.

    Headline back forum landing default 

    Back to list

    Search forum

    Start new topic in Direct Casino Support

    * Subject

    redstar really are pathetic,this is not the first time but more like the 100th time I've had hassles from the supporting staff they are by far the worst agents on any casino online anywhere.they are so pathetic like like children and they are rude unhelpful and should not have this job.its obvious they own some share in this casino because what fool would hire morons like this to represent their business.this is such a pathetic issue I'm embarrassed to even post but I want ppl to see the idiocracy employed here.i made a deposit internationally Bitcoin..once they credited it it was 51 seconded before midnight on a Friday night on their end but past that time on my end and they refuse to credit me the weekend reload bonus be wise if 51 seconds descrepency.between being a Friday and a saturday.its such an irrelevant issue but they refuse as they have hundreds before.my brother spend half a million rand in one Saturday afternoon at this casino and they refused him a bonus afterwards can u imagine the disgusting manners this displays.anyway they list his business, and two other accounts as a result of this poor sad attitude.as they will lose mine too as a result of not having any common sense or business understanding.its impossible to contact management to show them what idiots represent them because the screen all emails.its deplorable and insulting it's bolloidy offensive too.my a count is MARCYMARC .if there is even a rep here I implore you to rectify this

    napravio međunarodni depozit ki Bitcoin.. kada su ga kreditirali, bilo je 51 sekund pre ponoći u petak uveče, ali posle tog vremena sa moje strane i odbijaju da mi daju bonus za dopunu za vikend, budi pametan ako 51 sekunda descrepenci.betveen petak i subota. to je tako nebitno pitanje, ali odbijaju pošto su ranije imali stotine. moj brat je potrošio pola miliona randa u jednom subotnjem popodnevu u ovom kazinu i kasnije su mu odbili bonus, možete li zamisliti odvratne manire koje ovo pokazuje .u svakom slučaju navode njegov posao i još dva naloga kao rezultat ovog lošeg tužnog stava.kao što će izgubiti i moj zbog nedostatka zdravog razuma ili poslovnog razumevanja.nemoguće je kontaktirati menadžment da im pokaže šta idioti predstavljaju jer su svi e-poruci na ekranu. žalosno je i uvredljivo, i to je boloidno uvredljivo. moj grof je MARCIMARC .ako ovde uopšte postoji predstavnik, preklinjem vas da ovo ispravite

    Ovde možete postavljati sva pitanja i žalbe direktno Predstavniku kazina.

    Podrazumevano sletanje na forum nazad naslova

    Nazad na listu

    Pretraži forum

    Započnite novu temu u direktnoj podršci za kazino

    * Predmet

    Redstar su zaista patetični, ovo nije prvi put, ali više kao 100. put da imam problema sa pomoćnim osobljem, oni su daleko najgori agenti u bilo kom kazinu na mreži bilo gde. tako su patetični kao deca i nepristojni su beskorisno i ne bi trebalo da imaju ovaj posao. Očigledno je da oni poseduju deo u ovom kazinu jer koja budala bi unajmila ovakve morone da zastupaju njihov posao. Ovo je tako patetično pitanje da mi je neprijatno da čak objavim, ali želim da ljudi vide idiokratija koja se ovde koristi. napravio sam depozit na međunarodnom nivou za Bitcoin.. kada su ga kreditirali, bilo je 51 sekund pre ponoći u petak uveče, ali posle tog vremena sa moje strane i odbijaju da mi kreditiraju bonus za dopunu za vikend, budi mudar ako 51 razlika između sekundi. Između petka i subote. To je tako nebitno pitanje, ali odbijaju pošto su ih ranije imali stotine. Moj brat je potrošio pola miliona randa u jednom subotnjem popodnevu u ovom kazinu i nakon toga su mu odbili bonus, možete li zamisliti odvratne manire koje ovo pokazuje. u svakom slučaju navode njegov posao i dva druga naloga kao rezultat ovog lošeg tužnog stava. pošto će i oni izgubiti i moj zbog nedostatka zdravog razuma ili poslovnog razumevanja. nemoguće je kontaktirati menadžment da ga pokaže njih koji idioti ih predstavljaju jer su na ekranu svi mejlovi. žalosno je i uvredljivo je i boloidno uvredljivo. moj grof je MARCIMARC .ako ovde uopšte postoji predstavnik, preklinjem vas da ovo ispravite

  • Original engleski Prevod srpski

    Sorry to hear about your experience, ghostpop. The casino rep hs been notified. Keep an eye on this topic. 

    Žao nam je što čujem za vaše iskustvo, ghostpop. Predstavnik kazina je obavešten. Pazite na ovu temu.

  • Original engleski Prevod srpski

    thanks Melissa for posting this here I'm not familiar with the forum but I don't think the rep is even around as I've heard nothing from her,and I know ppl - family and friends who have had no  joy from her either in earlier times with disputes.Basically I made a bitcoin deposit early Saturday morning calculating the time zone difference so that the transaction would fall on Saturday at their end so as to qualify for a match bonus sat and suns only.well suffice to say that it was 51 seconds early and they classified it as a friday deposit.. now there have been hundreds of incidences with this casino relative to this kind of thing...ie bitcoin deposits are always much more short when credited here than other places they take massive chunks and then you fall short of the minimum requirement for bonuses etc same with time  difference no matter when it clears the blockchain it's added whenever they want but that's not this issue today ..today it's about 51 seconds in international time difference via bitcoin deposit....the deplorable and disgusting attitude and temperament these people have when it's time to deny your bonus etc is the worst I've ever witnessed anywhere ever in all my life.they are rude.ignorant.offensive insulting .they mock u and are completely unhelpful unaccommodating unfriendly.they are bad mannered and unprofessional and  how anyone can have this mob representing thier casino can only be the same and I assume so because they don't reply either tob emails.sercurity and management simply don't reply or probably don't receive in the first place ....my brother lost half a million rand  which is about 30K euros in one Saturday afternoon....theses people refused him a bonus afterwards not even a 10% cashback which they have but on a monday.only...instead were rude and unfriendly to him....he could have bought a house with that money and they mocked him and basically told him to runm along which he did and wisely so....others have left as a result but they don't care and what I can't fathom is the tens of thousands of euros in future business they throw away and lose forever  because of their attitude and unwillingness  to bend any written line no matter how small to accommodate big spenders.and are more than happy to see you go ....like children who don't understand things I know casino s make millions but who wants to throw that kind of money away.....anyway I will have to remove my business too and I hope to reach somebody  with this  because it's a lot different experience ng it than reading it on a forum the point is you just don't treat pppl this way especially when I taking their money ......I'll just post my last chat with them just do you can see how a moron could do better.....ps this is my brothers LCB account my REDSTAR CASINO ACCOUNT IS     "MARCYMARthank you

    here is the last this morning with Zelder.

    equally as bad is Mark Lisa  and Irina

    Chat Transcript with marc harris harris (marcymarc)
    Chat started on 13 Sep 2020, 07:19 AM (GMT+0)
    (07:19:45) *** marc harris harris (marcymarc) joined the chat ***
    (07:19:45) marc harris harris (marcymarc): can I have the mission reload for my last deposit please.and I've written to everybody.msnager security support and Nina at LCB...so please credit it and please do not be so rude as to switch off my live chat agsin
    (07:20:21) *** Zelder joined the chat ***
    (07:21:14) marc harris harris (marcymarc): 12.14 ero
    (07:21:29) Zelder: Hello No Mission reload bonus can be claimed only for a deposit on weekends, your deposit was 11 September (Friday). September 12 and 13 $10 (10€/700₽/60¥/₴300) SEPTEMBER2 https://www.redstarcasino.eu/promotions/reload
    (07:22:45) marc harris harris (marcymarc): look that's a time difference and we talking less than one minute what is wrong with you ppl it's international and it's less than 60 seconds so can't overlook 51 seconds really I mean my God can't u make an exception for 51 seconds difference
    (07:23:09) marc harris harris (marcymarc): why is always z battle to get a bonus but I don't compliant stcsl the deposits
    (07:23:21) marc harris harris (marcymarc): deposits ok but bonus no way
    (07:23:38) marc harris harris (marcymarc): we talking one minute zelder does it really make s difference
    (07:24:08) marc harris harris (marcymarc): honestly what difference does it make cos it's one minute early than 12 midnight so shat
    (07:24:18) marc harris harris (marcymarc): come on man be Fair
    (07:24:55) Zelder: Do you have other questions to us?
    (07:25:11) marc harris harris (marcymarc): yes will I credit it please
    (07:25:30) Zelder: No
    (07:26:02) marc harris harris (marcymarc): thank you
    (07:26:34) marc harris harris (marcymarc): very kind very helpful very friendly very accommodating and such a good attitude and good manners
    (07:26:44) marc harris harris (marcymarc): thank you very much kind sir
    (07:26:52) Zelder: You are welcome.
    (07:26:57) Zelder: Please contact us if you will have any questions. Good bye!
    (07:31:03) *** Zelder left the chat ***
    (07:33:46) *** marc harris harris (marcymarc) left the chat

    attached bitcoin transactions showing times

    hvala Melissa što je ovo objavila ovde. Nisam upoznat sa forumom, ali mislim da predstavnik nije ni tu, jer nisam čuo ništa od nje, a znam ljude - porodicu i prijatelje koji nisu imali nikakvu radost od nje u ranijim vremenima sa sporovima. U osnovi sam napravio bitkoin depozit rano u subotu ujutru računajući razliku u vremenskoj zoni tako da transakcija padne u subotu na njihov kraj kako bih se kvalifikovao za bonus na meč samo sat i sunce. Dovoljno je reći da je je bio 51 sekund ranije i oni su ga klasifikovali kao depozit u petak.. sada je bilo na stotine slučajeva sa ovim kazinom u odnosu na ovu vrstu stvari...tj. bitkoin depoziti su uvek mnogo kraći kada se kreditiraju ovde nego na drugim mestima gde uzimaju ogromne komade i onda ne ispunjavate minimalne zahteve za bonuse itd. isto sa vremenskom razlikom bez obzira na to kada se čisti blok lanac dodaje se kad god oni žele, ali to danas nije ovo pitanje ..danas je oko 51 sekunda u međunarodnoj vremenskoj razlici preko bitkoin depozita. ... žalosni i odvratni stav i temperament koji ovi ljudi imaju kada je vreme da vam uskrate bonus itd. je najgore što sam ikada bio svedok igde u svom životu. Oni su nepristojni.neuki.uvredljivo vređaju .rugaju vam se i jesu potpuno beskorisno neprikladno neprijateljski.oni su lošeg vaspitanja i neprofesionalni i kako bilo ko može imati ovu rulju koja predstavlja njihov kazino može biti samo isto, a pretpostavljam da je tako jer ne odgovaraju ni na mejlove.bezbednost i menadžment jednostavno ne odgovaraju ili verovatno nemoj da dobiješ na prvom mestu ....moj brat je izgubio pola miliona randa što je oko 30.000 evra u jednom subotnjem popodnevu....ovi su mu odbili bonus posle ni 10% povraćaja novca koji imaju nego na ponedeljak.samo...umesto toga bili su grubi i neljubazni prema njemu....mogao je da kupi kuću sa tim parama i oni su mu se rugali i u suštini rekli mu da trči po čemu je i radio i mudro tako....drugi su ostavljeni kao rezultat, ali ih nije briga i ono što ne mogu da shvatim su desetine hiljada evra u budućem poslovanju koje bacaju i gube zauvek zbog svog stava i nespremnosti da savijaju bilo kakvu napisanu liniju ma koliko mala da se smesti veliki trošači.i više su nego srećni što vas vidim kako odlazite ....kao deca koja ne razumeju stvari. Znam da kazino zarađuje milione, ali koji želi da baci tu vrstu novca.....u svakom slučaju moraću ukloni i moj posao i nadam se da ću doći do nekoga sa ovim jer je to mnogo drugačije iskustvo od čitanja na forumu, poenta je da jednostavno ne tretiraš pppl na ovaj način, posebno kada uzimam njihov novac ...... Samo ću objaviti svoj poslednji razgovor sa njima samo da li vidite kako bi moron mogao da uradi bolje.....ps ovo je moj LCB nalog moje braće moj REDSTAR KAZINO NALOG JE „MARCIMAR hvala

    evo poslednjeg jutros sa Zelderom.

    podjednako loši su i Mark Liza i Irina

    Transkript ćaskanja sa Marcom Harrisom Harrisom (marcimarc)
    Ćaskanje je počelo 13. septembra 2020., 07:19 (GMT+0)
    (07:19:45) *** marc harris harris (marcimarc) se pridružio ćaskanju ***
    (07:19:45) marc harris harris (marcimarc): mogu li dobiti ponovno učitavanje misije za moj poslednji depozit, molim vas. i pisao sam svima. msnager bezbednosna podrška i Nina u LCB-u... pa molim vas unesite kredit i molim vas ne budi tako nepristojan da isključiš moj live chat agsin
    (07:20:21) *** Zelder se pridružio ćaskanju ***
    (07:21:14) marc harris harris (marcimarc): 12.14 ero
    (07:21:29) Zelder: Bonus za ponovno učitavanje Hello No Mission se može zatražiti samo za depozit vikendom, vaš depozit je bio 11. septembra (petak). 12. i 13. septembar 10 dolara (10€/700₽/60¥/300₴) SEPTEMBAR 2. https://vvv.redstarcasino.eu/promotions/reload
    (07:22:45) marc harris harris (marcimarc): vidi to je vremenska razlika i pričamo manje od jednog minuta šta nije u redu sa vama, ppl, međunarodno je i manje je od 60 sekundi tako da ne mogu da previdim 51 sekundu stvarno mislim Bože moj, ne možeš da napraviš izuzetak za 51 sekundu razlike
    (07:23:09) marc harris harris (marcimarc): zašto se uvek bori za dobijanje bonusa, ali ne poštujem stcsl depozite
    (07:23:21) marc harris harris (marcimarc): depoziti ok, ali bonus nikako
    (07:23:38) marc harris harris (marcimarc): pričamo jedan minut zelder da li stvarno ima razlike
    (07:24:08) marc harris harris (marcimarc): iskreno, kakva je razlika jer je jedan minut ranije nego 12 ponoći tako da
    (07:24:18) marc harris harris (marcimarc): hajde čoveče budi pošten
    (07:24:55) Zelder: Imate li još pitanja za nas?
    (07:25:11) marc harris harris (marcimarc): da, molim vas
    (07:25:30) Zelder: Ne
    (07:26:02) marc haris haris (marcimarc): hvala
    (07:26:34) marc harris harris (marcimarc): vrlo ljubazan, vrlo uslužan, vrlo ljubazan, vrlo susretljiv i tako dobar stav i dobri maniri
    (07:26:44) marc harris harris (marcimarc): hvala vam puno ljubazni gospodine
    (07:26:52) Zelder: Nema na čemu.
    (07:26:57) Zelder: Molimo kontaktirajte nas ako imate pitanja. Zbogom!
    (07:31:03) *** Zelder je napustio ćaskanje ***
    (07:33:46) *** marc harris harris (marcimarc) napustio je ćaskanje

    priložene bitkoin transakcije koje prikazuju vremena

  • Original engleski Prevod srpski

    Thanks for sharing this, ghostpop.

    The casino rep has already been notified. Keep you posted. 

    Hvala što si ovo podelio, ghostpop.

    Predstavnik kazina je već obavešten. Obaveštavamo vas.

  • Original engleski Prevod srpski

    many thanks

    mnogo hvala

  • Original engleski Prevod srpski

    ohio forgot yo mention that simply cos I ask for the  bonus and they refuse it point blank .......they disabled my chat....childish and spiteful really.anyway...tx again.

    Ohajo je zaboravio da pomeneš to jednostavno jer tražim bonus a oni ga direktno odbijaju ....... onemogućili su mi ćaskanje.... stvarno detinjasto i zlobno. u svakom slučaju... tk opet.

  • Original engleski Prevod srpski

    well I changed browsers and got live chat Mark this time.... everything else went unchanged and the they refuse to budge  he did confirm his decision to toss a player away rather than accommodate some very insignificant issues  and overlooksble  irrelevancies . here's a chat script

    Chat Transcript with marc harris harris (marcymarc)
    Chat started on 13 Sep 2020, 04:03 PM (GMT+0)
    (04:03:49) *** marc harris harris (marcymarc) joined the chat ***
    (04:03:49) marc harris harris (marcymarc): hello I'm respectfully and polite asking again if I can get mission reload for my last deposit on sat morning 12.14 euros pls
    (04:03:54) *** Mark joined the chat ***
    (04:04:00) Mark: Hello!
    (04:04:20) marc harris harris (marcymarc): hello
    (04:05:06) Mark: Few minutes, please.
    (04:05:15) marc harris harris (marcymarc): sure np
    (04:07:51) Mark: Mission reload bonus can be claimed only for a deposit on weekends, your deposit was 11 September (Friday). September 12 and 13 $10 (10€/700₽/60¥/₴300) SEPTEMBER2 https://www.redstarcasino.eu/promotions/reload
    (04:09:27) marc harris harris (marcymarc): it was midnight and was part midnight on my end but I see u staying with that story not will ing to over look 52 seconds difference am I correct
    (04:09:53) marc harris harris (marcymarc): so less than a minute you causing much grief for me me for nonreason
    (04:10:14) marc harris harris (marcymarc): and I will lose all future deposits just confirm that s what I want
    (04:10:37) marc harris harris (marcymarc): instead of giving a bonus ubtatjer loseca lpayer am I correct
    (04:10:50) marc harris harris (marcymarc): please confirm this as you are doing it
    (04:11:39) marc harris harris (marcymarc): very small time difference I make a big problem...so just want it confirmed from unthats what I would like
    (04:18:42) marc harris harris (marcymarc): so confirming that all this fuss and bad business relatipns was for 12 euros bonus and 51 seconds time difference....you can confirm all is correct by saying yes.thank you
    (04:32:34) marc harris harris (marcymarc): please confirm you decisions above by just saying yes then I will go.pkease if you would.thank you
    (04:41:41) *** marc harris harris (marcymarc) left

    pa, promenio sam pretraživač i dobio live chat Mark ovaj put.... sve ostalo je ostalo nepromenjeno i oni odbijaju da se pomere, on je potvrdio svoju odluku da izbaci igrača umesto da prihvati neke veoma beznačajne probleme i previdi irelevantnosti. evo skripte za ćaskanje

    Transkript ćaskanja sa Marcom Harrisom Harrisom (marcimarc)
    Ćaskanje je počelo 13. septembra 2020, 16:03 (GMT+0)
    (04:03:49) *** marc harris harris (marcimarc) se pridružio ćaskanju ***
    (04:03:49) marc harris harris (marcimarc): zdravo, s poštovanjem i ljubaznošću ponovo pitam da li mogu dobiti dopunu misije za svoj poslednji depozit u subotu ujutro 12,14 evra pls
    (04:03:54) *** Mark se pridružio ćaskanju ***
    (04:04:00) Mark: Zdravo!
    (04:04:20) marc haris haris (marcimarc): zdravo
    (04:05:06) Mark: Nekoliko minuta, molim.
    (04:05:15) marc harris harris (marcimarc): sure np
    (04:07:51) Oznaka: Bonus za ponovno punjenje misije se može zatražiti samo za depozit vikendom, vaš depozit je bio 11. septembra (petak). 12. i 13. septembar 10 dolara (10€/700₽/60¥/300₴) SEPTEMBAR 2. https://vvv.redstarcasino.eu/promotions/reload
    (04:09:27) marc harris harris (marcimarc): bila je ponoć i bio je deo ponoći na mom kraju, ali vidim da ostaješ pri toj priči nećeš preterati da gledaš 52 sekunde razlike da li sam u pravu
    (04:09:53) marc harris harris (marcimarc): manje od jednog minuta izazivaš mnogo tuge za mene bez razloga
    (04:10:14) marc harris harris (marcimarc): i ja ću izgubiti sve buduće depozite samo potvrdi da je to ono što želim
    (04:10:37) marc harris harris (marcimarc): umesto da dam bonus ubtatjer loseca lpaier da li sam u pravu
    (04:10:50) marc harris harris (marcimarc): potvrdite ovo dok to radite
    (04:11:39) marc harris harris (marcimarc): veoma mala vremenska razlika pravim veliki problem...pa samo želim da mi se potvrdi da je to ono što bih želeo
    (04:18:42) marc harris harris (marcimarc): pa potvrđujem da je sva ova gužva i loši poslovni odnosi bili za bonus od 12 evra i 51 sekundu vremenske razlike....možete potvrditi da je sve tačno tako što ćete reći da.hvala
    (04:32:34) marc harris harris (marcimarc): molim vas da potvrdite gorenavedenu odluku tako što ćete samo reći da onda idem.pkease ako hoćete.hvala
    (04:41:41) *** marc harris harris (marcimarc) left

  • Original engleski Prevod srpski

    I tried once more .......moronic...no other word for it.Im filled with regret I ever shared a single hard earned penny with this bunch...I'll regret it as long as I live or till they bankrupt..whichever comes first...what a sad state of online industry...

    Chat started on 13 Sep 2020, 07:32 PM (GMT+0)
    (07:32:11) *** marc harris harris (marcymarc) joined the chat ***
    (07:32:11) marc harris harris (marcymarc): I'd like to try request again the mission reload please for my last deposit this weekend.
    (07:32:15) *** Mark joined the chat ***
    (07:32:26) Mark: Hello!
    (07:32:34) marc harris harris (marcymarc): hello mark
    (07:33:41) Mark: You should deposit up to 50$ then write to us https://www.redstarcasino.eu/promotions/reload Deposit money and receive 100% bonus up to $50 (€50/4000₽/₴1500/¥350) every Saturday or Sunday
    (07:34:24) marc harris harris (marcymarc): yes I e done almost 100 times just this weekend alone nearly 100 times
    (07:34:33) marc harris harris (marcymarc): I still have o bonus
    (07:34:56) marc harris harris (marcymarc): and I've lost many deposit the summer weekend this time number 99
    (07:35:09) marc harris harris (marcymarc): hoping it'll get the bonus this time
    (07:35:18) Mark: Mission reload bonus can be claimed only for a deposit on weekends, your deposit was 11 September (Friday). September 12 and 13 $10 (10€/700₽/60¥/₴300) SEPTEMBER2 https://www.redstarcasino.eu/promotions/reload
    (07:35:24) marc harris harris (marcymarc): exhausted from begging
    (07:35:39) marc harris harris (marcymarc): lol
    (07:36:58) marc harris harris (marcymarc): I just had to get more confirmation ...ok you going to lose s player because of this areu happy with that decision because 51 seconds is all life and death you can't overlook 51 seconds..confirm u happy to lthrow me away rather than give a bonus...just confirm u happy
    (07:37:29) marc harris harris (marcymarc): all for aw euros
    (07:37:55) marc harris harris (marcymarc): h happy to Dave we euros and lose thousands in its place u happy to decide that
    (07:40:13) *** marc harris harris (marcymarc)

    Pokušao sam još jednom.......moronski...nema druge reči za to.Ispunjen sam žaljenjem što sam ikada podelio jedan teško zarađeni peni sa ovom gomilom...žaliću dok sam živ ili dok ne bankrotiraju..šta god dođe prvo...kako tužno stanje onlajn industrije...

    Ćaskanje je počelo 13. septembra 2020, 19:32 (GMT+0)
    (07:32:11) *** marc harris harris (marcimarc) se pridružio ćaskanju ***
    (07:32:11) marc harris harris (marcimarc): Želeo bih da pokušam ponovo da zatražim ponovno učitavanje misije za moj poslednji depozit ovog vikenda.
    (07:32:15) *** Mark se pridružio ćaskanju ***
    (07:32:26) Mark: Zdravo!
    (07:32:34) marc harris harris (marcimarc): zdravo mark
    (07:33:41) Označi: Treba da uplatite do 50$, a zatim nam pišite https://vvv.redstarcasino.eu/promotions/reload Uplatite novac i primite 100% bonus do 50$ (50€/4000₽/ ₴1500/¥350) svake subote ili nedelje
    (07:34:24) marc harris harris (marcimarc): da, uradio sam skoro 100 puta samo ovog vikenda skoro 100 puta
    (07:34:33) marc harris harris (marcimarc): Još uvek imam o bonus
    (07:34:56) marc harris harris (marcimarc): i izgubio sam mnogo depozita tokom letnjeg vikenda ovog puta broj 99
    (07:35:09) marc harris harris (marcimarc): nadajući se da će ovaj put dobiti bonus
    (07:35:18) Oznaka: Bonus za ponovno punjenje misije se može zatražiti samo za depozit vikendom, vaš depozit je bio 11. septembra (petak). 12. i 13. septembar 10 dolara (10€/700₽/60¥/300₴) SEPTEMBAR 2. https://vvv.redstarcasino.eu/promotions/reload
    (07:35:24) marc harris harris (marcimarc): iscrpljen od prosjačenja
    (07:35:39) marc harris harris (marcimarc): lol
    (07:36:58) marc harris harris (marcimarc): Samo sam morao da dobijem još potvrde ...ok izgubićeš igrača zbog ovoga jer si zadovoljan tom odlukom jer 51 sekunda je sav život i smrt koji možeš' ne previdim 51 sekundu..potvrdi da si srećan da me baciš umesto da dam bonus...samo potvrdi da si srećan
    (07:37:29) marc harris harris (marcimarc): sve za av evra
    (07:37:55) marc harris harris (marcimarc): h srećan da Dejv, mi evra i izgubimo hiljade umesto njih, srećni ste da odlučite da
    (07:40:13) *** marc harris harris (marcimarc)

  • Original engleski Prevod srpski

    It's pretty much I n tune with the rest of the Redstar clan....I've heard nothing from Mins not even acknowledgement of receipt of the complaint.But I'm not surprised....my brother who lost two life savings at this casino in a month couldn't get any joy either.They pretty much stand together and divide the battlefield as if it's a war and they paranoid that it's us against them.. I mean it's all a very bitter pill to swallow.....All this hassle fuss and waste of time,insult, disrespect,offensiveness.....all this dirty laundry now publically displayed on a very prominent gaming forum is all because they  refuse to part with a 12 euro bonus with massive wagering ...unable to see the goodwill  that would have had lasting effects for years to come by just overlooking a 51 second time difference between an international bitcoin deposit and difference in time zones...the can't even bend that little bit but rather offend insult mock belittle and begrudge a long standing regular depositor and ensure he never deposits again....and happy to and proud of this decision....it blows my mind and this had happened at keadtv50 times in one year....if I was my brother and I list half a mile in one day and they did this to me after...well I guess we have learnt what primal us...but I'm just a moderate player regular but moderate....and manage are more than happy to have the at front line representing them and their casino....beyond me

    Prilično se slažem sa ostatkom klana Redstar.... Nisam čuo ništa od Minsa, čak ni potvrdu o prijemu žalbe. Ali nisam iznenađen.... moj brat koji je izgubio dva životna spasa ni u ovom kazinu za mesec dana nisu mogli da se raduju. Prilično stoje zajedno i dele bojno polje kao da je rat i paranoični su da smo mi protiv njih.. Mislim, sve je to veoma gorka pilula za progutanje.. ...Sva ova gnjavaža i gubljenje vremena, vređanje, nepoštovanje, uvredljivost ... sav ovaj prljav veš koji je sada javno prikazan na veoma istaknutom forumu za igre je sve zato što odbijaju da se rastanu sa bonusom od 12 evra uz masovno klađenje ...u nemogućnosti da vidimo dobru volju koja bi imala trajne efekte u godinama koje dolaze ako se samo previdi vremenska razlika od 51 sekundu između međunarodnog bitkoin depozita i razlike u vremenskim zonama...ne može se čak ni to malo savijati, već uvrediti uvredu ismevati omalovažavati i zameriti dugogodišnjem redovnom deponentu i osigurati da nikada više ne deponuje....i srećan sam i ponosan na ovu odluku....iznenađuje me i ovo se desilo na keadtv 50 puta u jednoj godini... .da sam ja moj brat i nabrajam pola milje u jednom danu a oni su mi to uradili posle...pa valjda smo naučili šta nam je iskonsko...ali ja sam samo umeren igrač regularan ali umeren.. ..i menadžeri su više nego srećni što prva linija predstavlja njih i njihov kazino.... mimo mene

  • Original engleski Prevod srpski

    Hi ghostpop,

    Thanks for sending this over, but please just wait for the casino rep to get back to us. There is no pointing in contacting the support over and over again. 

    We'll let you know as soon as we hear back from them. 

    zdravo duhovit,

    Hvala što ste ovo poslali, ali sačekajte da nam se predstavnik kazina javi. Nema smisla kontaktirati podršku iznova i iznova.

    Obavestićemo vas čim dobijemo odgovor od njih.

  • Original engleski Prevod srpski

    ok.thanks!

    ok, hvala!

  • Original engleski Prevod srpski

    Hello!
    Player has deposited on Friday and promotion period is on Saturday and Sunday. No bonus should be credited in this case. Promotion page on the website. 

    Zdravo!
    Igrač je deponovao u petak, a period promocije je u subotu i nedelju. U ovom slučaju ne treba upisati bonus. Promotivna stranica na veb stranici.

  • Original engleski Prevod srpski

    Well clearly they very proud of themselves as you can see from the above answer.They have have absolutely no flexibility whatsoever.technically yes they classify it as Friday so I have to deposit again.but the attitude is disgusting because they have not taken into consideration that it was Bitcoin and times vary each transaction even though I thought t I had accommodated with some to spare...but also it was 51 seconds short of Saturday midnight 23:59 :09 seconds.thats after they posted it .Now what they haven't told you above is that they have just shut my account closed with no direct informing of it so they taken the money .,deny bonuses ,treat you like shit and the close your your account and tell you to f...off with a big smile and they don't care.I want people to see how these people behave and how for such a small amount of money like 12 euros and a tiny 51 second time difference cannot be overlooked ad a courtesy for a loyal player but rather a snack in the face and kick up the arse on your way out the door that's their choice there are 5 people just my friends they have done this to...there is absolutely no warrantable reason to close my account.yhey don't reply to email and have disabled my chat and now they think I can do nothing I'm going to ask  you Melissa to please arbitrate and step in here as this is deplorable treatment of human beings...I am a civilised respectful person I wouldn't dream if treating anyone this way let alone a client of my business wherefrom I make my bread and butter.im so offended insulted dnd  angry. .they should not be allowed to get away with this unpunished and people should stand up and take action against such a menace they bring the entire industry and all casinos into disrepute with such policy and authority loses credibility cos they do nothing. I personally don't allow anyonrle to to step on my dignity and walk away unjustified.Ibesoukf like to ask if you can sort this out as I'm completely cut off childishly and cowardesly from all comms.can u speak on my behalf.can u see my point at least.You should affiliate associate with such casinos not allow incompetent reps to play their trade on your forum....I'm disgusted I can't even think anymore.my account at redstart is MARCYMARC.pkease cud u do something.

    Pa, jasno je da su veoma ponosni na sebe kao što možete videti iz gornjeg odgovora. Nemaju apsolutno nikakvu fleksibilnost. Tehnički da, klasifikuju ga kao petak pa moram ponovo da položim. ali stav je odvratan jer nisu uzeli u obzir da je to bio bitkoin i da vremena variraju za svaku transakciju iako sam mislio da sam se smestio sa nekima na raspolaganju...ali je takođe bilo 51 sekund manje od subote ponoći 23:59:09 sekundi.to je nakon što su je objavili. nisam ti rekao gore je da su mi upravo zatvorili račun bez direktnog obaveštavanja o tome pa su uzeli novac., uskratili bonuse, tretirali te kao govno i zatvorili tvoj nalog i rekli ti da se odjebeš sa velikim osmehom i nije ih briga. Želim da ljudi vide kako se ovi ljudi ponašaju i kako se za tako malu sumu novca kao što je 12 evra i sićušnih 51 sekundu vremenske razlike ne može prevideti kao ljubaznost za vernog igrača, ali radije užinu u lice i razbij guzicu na izlazu iz vrata to je njihov izbor postoji 5 ljudi samo moji prijatelji kojima su ovo uradili...nema apsolutno nikakvog opravdanog razloga da zatvorim svoj nalog.hej nemoj odgovorite na e-poštu i onemogućili su moje ćaskanje i sada misle da ne mogu ništa da uradim. Zamoliću vas Melisa da arbitrirate i uđete ovde jer je ovo žalosno postupanje prema ljudskim bićima...Ja sam civilizovana osoba sa poštovanjem. Ne sanjaj ako se prema bilo kome ponašam na ovaj način, a kamoli prema klijentu mog posla od koga pravim hleb i puter. Tako sam uvređen uvređen i ljut. .ne treba im dozvoliti da se izvuku sa ovim nekažnjeno i ljudi treba da ustanu i preduzmu mere protiv takve pretnje da dovode čitavu industriju i sva kazina na loš glas takvom politikom i autoritet gubi kredibilitet jer ništa ne rade. Ja lično ne dozvoljavam nikome da zgazi moje dostojanstvo i neopravdano ode. Ibesoukf vas pita da li možete ovo da rešite pošto sam potpuno detinjasto i kukavičluk odsečen od svih komunikacija. Možete li da govorite u moje ime.can bar vidite moju poentu. Trebalo bi da se povežete sa takvim kockarnicama i ne dozvolite nekompetentnim predstavnicima da igraju svoju trgovinu na vašem forumu.... Zgrožen sam ne mogu više ni da razmišljam. moj nalog na redstartu je MARCIMARC.pkease cud uradi nešto.

  • Original engleski Prevod srpski

    I have not had reply requesting your assistance here.This industry of online casinos profess great things like fairgaming and customer orientated service and bonus programmes designed for player benefits.Redstar casino has non e of this and is lacking basic integrity.There should not be room for people like this to operate with impunity and take people's money.Now I break it down very simply.I have not broken any rules whatsoever.I am honest and l am abiding as well as respectful of others.I have broken no rules Alli did was request a bonus as advertised and as a result of unforseen international and bitcoin  differences was 51 seconds short on my deposit time and so asked for the smallest of flexibility.thats all i did.what I got was a denial for a bonus,the most disgusting treatment from human support agents at redstart a common practice and now and my account closed  for no reason at all simply because they refuse to communicate or give a  bonus.,no rules broken.I will accept the closure as long as every deposit ever made by me is refunded if not my account must be reopened with bonus .it's that simple and that fair.who the hell gives these people the right  to sit back tske deposits deny bonuses fail to communicate and then simply close your account when the feel like it for no reason.they have no right and far too little is done by anyone in this industry to stop this kind of behavior.LCB and others alike casinomeister askgambkers  all the top forums should disassociate from such scum and keep their respectable names.by affiliations with online rubbish like redstar you bring all your good earned reputation into disrepute by not standing up for what's right.Ive decided to take this issue everywhere and anywhere until someone is on board to close rubbish like these people down I don't care the costs as I would have lost it anyway playing.So once again  I'm requesting arbitration if you can please before I take it drastic...it chills my blood to know people like red star get to operate with impunity and unpunished for their deplorable behaviour and disgusting treatment of people.good people who don't deserve it especially after having all their money stolen .....simplified this what's transited...

    .I made a deposit,requested a bonus,as a result I cannot control bitcoin and International time difference which made my deposit 51 seconds early of Saturday and so they seemed it Friday,casino refused any flexibility to give me bonus including my long standing loyalty and deposit implications beyond my control,they refused and instead were sarcastic and rude completely unhelpful or even willing to try,they have no manners or business sense and treat players like the enemy,I respectfully reasked explaining all this they refused again not taking into consideration I've been there years and deposit regularly som etines daily..they still refused ...I was forced to seek help they still refuse and now they have disabled my live chat facility,refuse to answer any emails and I send and I send to management ,security and support but no one replies and lastly I've broken no rules and the have now closed my account without notification or explanation yet they presume to think they get to keep all my money.this is uncouth uncalled for unprofessional and downright offensive and rude not to mention bad mannered.

    my account at redstar is MARCYMARC

    I request your help at this point please.

    REGARDS

    MARCYMARC

    Nisam dobio odgovor da tražim vašu pomoć ovde. Ova industrija onlajn kazina nudi odlične stvari kao što su fairgaming i usluge orijentisane na klijente i bonus programi dizajnirani za beneficije igrača. Redstar kazino nema ništa od ovoga i nedostaje mu osnovni integritet. Ne bi trebalo da bude mesta da ljudi poput ovog nekažnjeno rade i uzimaju novac ljudi. Sada to vrlo jednostavno razbijam. Nisam prekršio nikakva pravila. Ja sam pošten i poštujem ih kao i poštujem druge. Nisam prekršio nikakva pravila Alli tražio sam bonus kao što je oglašeno i kao rezultat nepredviđenih međunarodnih i bitcoin razlika je bilo 51 sekundu manje od mog vremena depozita i zato sam tražio najmanju fleksibilnost. to je sve što sam uradio. Ono što sam dobio je odbijenicu za bonus, najviše odvratan tretman od strane agenata ljudske podrške u redstartu je uobičajena praksa i sada i moj račun je zatvoren bez ikakvog razloga jednostavno zato što odbijaju da komuniciraju ili daju bonus., nema kršenja pravila. Prihvatiću zatvaranje sve dok je svaki depozit ikada napravljen od mene se refundira ako ne moj nalog se mora ponovo otvoriti sa bonusom .to je tako jednostavno i pošteno. ko dođavola daje ovim ljudima pravo da se opuste tske depozite odbijaju bonuse ne komuniciraju i onda jednostavno zatvorite svoj nalog kada vam se prohte bez razloga.nemaju pravo i bilo ko u ovoj industriji previše malo radi da zaustave ovakvo ponašanje.LCB i ostali slični kazinomeister askgambkers svi vrhunski forumi treba da se odvoje od takvog ološa i zadrže svoja ugledna imena.po vezama sa onlajn smeće kao Redstar, svu svoju dobru zarađenu reputaciju narušavaš time što se ne zalažeš za ono što je ispravno. Odlučio sam da ovo pitanje ponesem svuda i bilo gde dok neko ne bude na brodu da zatvori smeće poput ovih ljudi. Brigaju me za troškove jer Ionako bih to izgubio igrajući. Tako da još jednom tražim arbitražu ako možete molim vas pre nego što to shvatim drastično... ledi mi krv što znam da ljudi poput Crvene zvezde rade nekažnjeno i nekažnjeno zbog svog žalosnog ponašanja i odvratno postupanje prema ljudima.dobri ljudi koji to ne zaslužuju pogotovo nakon što su im pokrali sav novac .....pojednostavio ovo što se prolazi...

    .Uplatio sam depozit, zatražio bonus, kao rezultat toga ne mogu da kontrolišem bitkoin i međunarodnu vremensku razliku zbog čega sam položio depozit 51 sekundu ranije u subotu i tako je izgledalo kao petak, kazino je odbio bilo kakvu fleksibilnost da mi da bonus uključujući moju dugogodišnju lojalnost i implikacije depozita van moje kontrole, odbili su i umesto toga bili sarkastični i nepristojni, potpuno beskorisni ili čak voljni da pokušaju, nemaju manira ni smisla za posao i tretiraju igrače kao neprijatelja, s poštovanjem sam ponovo zamolio da objasnim sve ovo, oni su ponovo odbili ne uzimajući u obzir Bio sam tamo godinama i redovno uplaćujem neke etine dnevno..i dalje su odbijali ...bio sam primoran da tražim pomoć, oni i dalje odbijaju, a sada su mi onemogućili mogućnost ćaskanja uživo, odbijaju da odgovore na bilo koju e-poštu i šaljem i šaljem rukovodstvu, bezbednosti i podršci, ali niko ne odgovara i na kraju nisam prekršio pravila i sada su mi zatvorili nalog bez obaveštenja ili objašnjenja, ali pretpostavljaju da misle da mogu da zadrže sav moj novac. Ovo je neotesano, neprofesionalno i iskreno uvredljiv i nepristojan da ne spominjem loše manire.

    moj nalog u redstar je MARCIMARC

    Molim vašu pomoć u ovom trenutku.

    POZDRAVI

    MARCIMARC

  • Original engleski Prevod srpski

    Hi ghostpop,

    If a promotion is on Saturday and Sunday every deposit before or after that does not count and the bonus can't be credited. We are sorry but there is nothing we can do in this case. We tried to help you but since you deposited on Friday you can't get the bonus. 

    Can you log into your account? Your deposit should be in your account. 

    zdravo duhovit,

    Ako je promocija u subotu i nedelju, svaki depozit pre ili posle toga se ne računa i bonus se ne može upisati. Žao nam je, ali ne možemo ništa da uradimo u ovom slučaju. Pokušali smo da vam pomognemo, ali pošto ste deponovali u petak, ne možete da dobijete bonus.

    Možete li da se prijavite na svoj nalog? Vaš depozit treba da bude na vašem računu.

  • Original engleski Prevod srpski

    Fair enough I do understand the rules however being Bitcoin with each trans action being blockchained and differing in the time it takes to process a transaction fluctuating immensely from one transaction to the next and the fact that we are nit picking over just a few seconds difference and for a mere 12 bucks....I mean for me a s a player who deposits almost daily for months now to not be granted  the slightest of leniency or a fraction of flexibility to have these insignificant discrepancies overlooked because of mitigating factors beyond my control...is very upsetting and it feels like a kick in the face and for them to be more than happy to lose a player over such billshit is of the highest offensive standings possible ,it's a major insult and shows lack of appreciation and huge  disrespect...just so they can save 12 bucks can you not see how pathetic and retarded it looks ...it's like spiteful children having fun harming little animals that's what it looks like...I don't wanna give money and support like I do to  this lot  .there are others much more deserving ....but it's all my opinion it seems....I know in my 4 businesses which are highly people oriented I could never put any one remotely like this at the forefront of my business to represent me and my name.....I'd be a laughing stock and joke of note.....but I guess intelligence far outweighs any comprehension of moronic understanding.I would love to present Omni and Fly casino ,and the correspondence and service I've received from them with a hostess of impeccable stature .understanding and generosity untouchable yet perfectly professional in every word and subsequent action....all held together with grace respect and a level of achievement unbeatable in this industry until it's last day....to show what bonuses ,level of appreciation and flexibility that sometimes goes 360° to keep players Happy....she has....It would make any employee squirm with undetachable embarrassment and get the likes of these representative s...disbarred for life....but anyway they deem it a Friday so be it it's Friday but they have closed my account and remains closed along with all forms 0f communication i am still shut out.now having taken my money regularly for years and me breaking no rules....shutting my account without reason in itself is a display of the core fibre of these people...it's unecessary uncouth and and a slap in the face if I've ever had one.Ill have the account active again please without the bonus the can keep it.and if the wxnt to close my account for no reason then they should refund all deposits to date from registration and that will be fine too.but u can't have it both ways .il appreciate it if you could get that done and I will be past this issueand any other I may feel toward redstar... not another word will I mention of this or of them again.thank you for listening to my venting.appreciated

    Iskreno, razumem pravila, međutim, to su Bitcoin sa svakom transakcijom koja je blokirana i koja se razlikuje u vremenu potrebnom za obradu transakcije koje se u velikoj meri fluktuira od jedne transakcije do druge i činjenice da ne biramo samo nekoliko sekundi razlike i za samo 12 dolara.... Mislim za mene kao igrača koji već mesecima uplaćuje skoro svakodnevno da mi ne bude odobrena ni najmanja popustljivost ili delić fleksibilnosti da se ova beznačajna odstupanja previde zbog olakšavajućih faktora koji su van moje kontrole. .je veoma uznemirujuće i oseća se kao udarac u lice i za njih da su više nego srećni da izgube igrača zbog takvih sranja je na najvišoj mogućoj poziciji u ofanzivi, to je velika uvreda i pokazuje nedostatak uvažavanja i ogromno nepoštovanje.. .samo da uštede 12 dolara zar ne vidiš kako patetično i retardirano izgleda ...to je kao zlobna deca koja se zabavljaju povređujući male životinje eto kako to izgleda...neću da dajem novac i podršku kao ja za ovu grupu .postoje drugi koji su mnogo zaslužniji ....ali izgleda da je sve moje mišljenje ....znam da u svoja 4 preduzeća koja su visoko orijentisana na ljude nikada ne bih mogao nikoga ovako da stavim u prvi plan posao da zastupa mene i moje ime.....Bio bih za smeh i šalu.....ali pretpostavljam da inteligencija daleko nadmašuje svako razumevanje moronskog razumevanja. Voleo bih da predstavim Omni i Fli kazino, i prepiska i usluge koje sam od njih dobio sa domaćicom besprekornog rasta .razumevanje i velikodušnost nedodirljivi, a opet savršeno profesionalni u svakoj reči i narednim akcijama....sve održano zajedno sa ljubaznim poštovanjem i nivoom dostignuća nenadmašnog u ovoj industriji dok nije poslednji dan....da pokaže koji bonusi, nivo uvažavanja i fleksibilnosti koji se ponekad kreću za 360° da bi igrači bili srećni....ona ima....To bi nateralo svakog zaposlenog da se vrpolji od nepokolebljivog stida i dobije lajkove od ovih predstavnika s...doživotno isključeni....ali svejedno smatraju da je petak, pa bio petak, ali su mi zatvorili nalog i ostaje zatvoren zajedno sa svim oblicima komunikacije. I dalje sam isključen.sada sam preuzeo moj novac redovno godinama i ja ne kršim nikakva pravila....ukidanje mog računa bez razloga samo po sebi je prikaz suštinskog vlakna ovih ljudi...to je nepotrebno neotesanost i šamar ako sam ikada imao jedan. Imaću ponovo aktivan nalog, molim bez bonusa, mogu ga zadržati. i ako vknt zatvori moj nalog bez razloga, onda bi trebalo da vrate sve depozite do datuma od registracije i to će takođe biti u redu. ali ne možete imajte to u oba smera .Cenim ako biste to mogli da uradite i proći ću kroz ovaj problem i bilo koje drugo koje mogu da osetim prema Redstar... ni rečju više neću spominjati ovo ili njih. hvala vam što ste me saslušali odzračivanje.cenjeno

  • Original engleski Prevod srpski

    Hi ghostpop,

    Have they refunded your last deposit if you didn't spend it? 

    zdravo duhovit,

    Da li su vam vratili poslednji depozit ako ga niste potrošili?

  • Original engleski Prevod srpski

    no my account is still closed.

    I would like it open to play. but still shut down completely. no refunds.account username is MARCYMARC.

    ne moj nalog je još uvek zatvoren.

    Voleo bih da se otvori za igru. ali se ipak potpuno zatvorio. no refunds.account korisničko ime je MARCIMARC.

  • Original engleski Prevod srpski
    ghostpop wrote:

    no my account is still closed.

    I would like it open to play. but still shut down completely. no refunds.account username is MARCYMARC.

    We're going to check with the casino rep. 

    ghostpop je napisao:

    ne moj nalog je još uvek zatvoren.

    Voleo bih da se otvori za igru. ali se ipak potpuno zatvorio. no refunds.account korisničko ime je MARCIMARC.

    Proverićemo sa predstavnikom kazina.

  • Original engleski Prevod srpski

    my account MARCYMARC.. remains blocked/closed as do all my comms.no reply to numerous emails sent to all departments.complete ignorance from live chat.....they close my account after a few years depositing.no explanation no good reason and no willingness to even communicate about it.....now I ask you why? what does anybody gain from such abrasive pointless bad mannered childish backward thinking actions as these....just this week they've forgone a few hundred euros...that's one week...anyway point is...my account is still closed.

    moj nalog MARCIMARC.. ostaje blokiran/zatvoren kao i sve moje poruke.nema odgovora na brojne mejlove poslate svim odeljenjima.potpuno neznanje iz ćaskanja uživo.....zatvaraju moj nalog nakon nekoliko godina deponovanja.bez objašnjenja nema dobrog razloga i nema spremnosti da se čak i komunicira o tome.....sada te pitam zašto? šta neko ima od ovakvih abrazivnih besmislenih, loših, detinjastih zaostalih radnji koje razmišljaju.... samo ove nedelje su izgubili nekoliko stotina evra... to je jedna nedelja... u svakom slučaju... moj račun je još uvek zatvoreno.

  • Original engleski Prevod srpski

    Hi ghostpop,

    We already notified the casino rep. Still haven't heard back from them. Let you know as soon as we find out why your account has been blocked. 

    Keep you posted. 

    zdravo duhovit,

    Već smo obavestili predstavnika kazina. Još uvek nisam dobio odgovor od njih. Obavestimo vas čim saznamo zašto je vaš nalog blokiran.

    Obaveštavamo vas.

Brzi odgovor

Unesite komentar

Aktivnosti LCB-a u poslednjih 24 sata:

Teme na forumima sa najviše pregleda

MelissaN
MelissaN Serbia pre 2 meseca
62

Eternal Slots Casino - Ekskluzivni bonus bez depozita Samo novi igrači - OK! Iznos: 77 dolara Kako preuzeti bonus: Igrači treba da se registruju preko našeg LINKA i unesu bonus kod. Bonus kod:...
Eternal Slots Casino Ekskluzivni bonus bez depozita

Sylvanas
Sylvanas Serbia pre 18 dana
131

Da li ste spremni za više novčanih nagrada i testiranje onlajn kazina? Ovog juna imamo neke uzbudljive kandidate, kao što je Decode Casino pogodan za SAD - sestrinski sajt etabliranih Sloto'Cash,...
$500 LCB jun 2024. Takmičenje za pravi novac: Hajde da testiramo kazina!

tough_nut
tough_nut pre 2 meseca
4

Lion Slots Casino - Ekskluzivni bonus bez depozita Samo novi igrači - SAD OK! Iznos: $40 Kako preuzeti bonus: Novi igrači treba da se registruju sa našeg LINKA i koriste bonus kod u blagajni...
Lion Slots Ekskluzivni bonus bez depozita