ZATVORENO: Airbet kazino Nije moguće povući novac

Hello, are you Airbet Casino representative? I would like to inquire about withdrawal. First time I withdrew 30 USD, they canceled and sent an email, approved withdrawal of 10 USD, perfect. Please allow time. The amount is two hours. When I wrote the message, it was past that time, the remaining is 20 USD. Later, I bet from 20 USD and I got more profit, so I withdrew the second time another 10 USD and waited for the process as well. Please answer me, because your casino live chat is online, the status is staff, but when I ask about the withdrawal, they are silent. So I am surprised because when I deposit and have questions, they will answer immediately. I deposit and withdraw with ADA crypto, it usually does not take long. My user Airbet : nongsandyza User ID 11443

Airbet Casino Unable to withdraw money
I deposited around 13 USD with ADA cryptocurrency, no deposit bonus, about 2 days I got free spins, I wagered until I was supposed to withdraw and withdrew 30 USD, they approved only 10 USD and sent me an email saying "Withdrawal processing of 10 USD completed, please allow 2 hours for the balance to be reflected in the wallet". The withdrawal details on the casino profile also said completed, but I never received the money, and their chat status is online but no response regarding the withdrawal.
user id : 11*** Airbet Casino

Screenshot
UPDATE 10/08/2024 24 hours later I received an email saying my withdrawal was successful.
no*** id : 11*** Airbet Casino

11/08/2024 
There are 140 recent posts by many authors on trustpilot and elsewhere claiming to be fake casinos. You can verify what I have written and hope LCB will verify the truth in many aspects.
Fake Casino Airbet Casino Scam They offer free spins more than 50 times in exchange for writing positive reviews. From my real experience when I deposit money to bet, you will not be able to withdraw money from this place. Live chat will answer as soon as you have a problem with depositing money. But with withdrawal, they will be silent. If you ask more than 3 times, they will ban you. There is only an email saying "Congratulations, your withdrawal is complete". But there is no money in your account, even in cryptocurrency. When asking, they said to give 2 hours to show the balance. That is the final answer. You will never receive money from this casino. Social media accounts, they will delete almost all comments. There will be only 1-2 messages from their staff or people. They will give you 50-100 $ to invite you to deposit to withdraw those money. Don't believe it at all. Please follow their social accounts. There will be a lot of money given away every day. But believe me, there is no way to get that money.

UPDATE 12/08/2024
The problem is still not solved regarding the withdrawal. They did not reply any message on live chat and the accountant only gave me an email stating that the payment was completed but no proof of payment. I hope one day there will be a casino representative to help me with my case. Thank you very much.

Hello Minmu01,

Thank you for providing your casino credentials. We will contact the casino rep and inquire further about your case. Keep you posted on this thread.

Current Status Screenshot
09/08/2024 Withdrawal of $30 declined
09/08/2024 Withdrawal of $10 completed but no evidence of funds reaching my crypto wallet
10/08/2024 Withdrawal of $10 declined
12/08/2024 No contact from casino

Current Status Screenshot
09/08/2024 Withdrawal of $30 declined
09/08/2024 Withdrawal of $10 completed but no evidence of funds reaching my crypto wallet
10/08/2024 Withdrawal of $10 declined
12/08/2024 No contact from casino

Update
14/08/2024 I still try to contact the casino or agent to ask about the withdrawal. Even the amount is not much but I won with difficulty. Now they blocked me from their platform. I hope there will be an answer and still need help if possible. Thank you very much.
09/08/2024 Withdrawal of $30 declined
09/08/2024 Withdrawal of $10 completed but no evidence of funds reaching my crypto wallet
10/08/2024 Withdrawal of $10 declined
12/08/2024 No contact from casino
14/08/2024 No contact from casino  blocked me from their platform Airbet Casino

Hello Minmu01,

Thank you for updating us. We sent a reminder to the casino rep since we haven't heard back thus far.

Keep you updated on this thread. 

Update
16/08/2024 I still try to contact the casino or agent to ask about the withdrawal. Even the amount is not much but I won with difficulty. Now they blocked me from their platform. I hope there will be an answer and still need help if possible. Thank you very much.
09/08/2024 Withdrawal of $30 declined
09/08/2024 Withdrawal of $10 completed but no evidence of funds reaching my crypto wallet
10/08/2024 Withdrawal of $10 declined
12/08/2024 No contact from casino
14/08/2024 No contact from casino  blocked me from their platform Airbet Casino
16/08/2024 No contact from casino
Thank you very much. On their twitter, which I can access, they still have an announcement to give away 50$ to players continuously, but they do not reply to any messages in my email. Note, I cannot access their telegram and live chat.
If you get any answer, please contact me.

Update
18/08/2024 I still try to contact the casino or agent to ask about the withdrawal. Even the amount is not much but I won with difficulty. Now they blocked me from their platform. I hope there will be an answer and still need help if possible. Thank you very much.
09/08/2024 Withdrawal of $30 declined
09/08/2024 Withdrawal of $10 completed but no evidence of funds reaching my crypto wallet
10/08/2024 Withdrawal of $10 declined
12/08/2024 No contact from casino
14/08/2024 No contact from casino  blocked me from their platform Airbet Casino
18/08/2024 No contact from casino
Thank you very much. On their twitter, which I can access, they still have an announcement to give away 50$ to players continuously, but they do not reply to any messages in my email. Note, I cannot access their telegram and live chat.
If you get any answer, please contact me.

I have not received any notification from the casino, agent or assistant. I would like to ask LCB to follow up and inform me because it has been a long time.

Dear Minmu01,

Thank you for the update. We’ve sent another follow-up email to the casino and hope to receive feedback this time.

Thank you for your patience.

19/08/2024
Thank you for your help and team. I will wait for the answer. For the correctness or clarity in many aspects. I hope there will be a reply to clarify to me from the representative.

220/08/2024
About Airbet
Request for an update, as I have a withdrawal pending for more than 10 days,And now they are not replying to any messages from me. I only received an email saying the withdrawal was completed, but the funds were never in my crypto account. The wallet address is correct, using the same network and address as the deposit. If you get any response, please let me know. Thanks.

Dear Minmu01,

We've received the following reply from the casino:

Please be informed that the user won from the bonus. According to the rules, the user is only able to withdraw bonus funds if he is at least rank 2 ( depending on the promotion ) and maximum withdrawal amount is 20 USDT, therefore 10 USDT was deducted. 

Best,
Airbet Team

Please note that the deposit is still in the account. When I received the free spins and I completed my turnover at level 2, I requested a withdrawal. My deposit was $13.7 and I only withdrew $10. If you see the screenshot, my last withdrawal I was at Traveler
Explorer 3-6 which is above their minimum level. But they never approved it even once. They can check at any time what level I am a player and I understand the casino level system quite well. If you say that I am too low level, it is definitely not.
Please note on the left hand side screenshot, they will reject every time, since the problem occurred I have not deposited any money to bet and my level then and now is 3-6 and I am not a level 1-2-3 player, this is an answer that the casino cannot deny for sure because the level cannot be increased or decreased since the incident.
24/08/2024

Dear Minmu01,

We contacted the casino and referred them to your latest post. We'll let you know if we get feedback from them.

Thank you.

Dear Minmu01,

We have contacted the casino again and will let you know as soon as we receive feedback from them.

Thank you for your patience.

Thank you for your concern and for helping me track my withdrawal. Although $10 may not seem like much, to me, it is a form of trust that players have in the casino because they are confident enough to deposit to bet. And I am confident that I have followed their rules, both the betting rate and the player level before withdrawing. In my opinion, if they are honest, why did they send me a letter saying that your withdrawal is complete? Please allow 1-2 hours to show the balance in the wallet so that they will not do this to other players. The honesty of the bookmaker and the loyalty of the $10 players are very valuable to me. Thank you very much for your dedication.

Dear Minmu01,

We contacted the casino and received feedback that the case is clear, and their decision is final. Therefore, our hands are tied, and we cannot assist you further with this case. We will have to close this complaint.

Thank you for your understanding.