Here's what happened during this time:
My first attempt to withdraw funds to cryptocurrency (USDT-BEP20) was on November 14, on November 20 my withdrawal was cancelled with the status "payment error". The second attempt to withdraw money to cryptocurrency (this time I chose USDT-TRS20, because they did not withdraw money to USDT-BEP20 last time) was on November 20 and on November 25 it was cancelled and I was told to try to withdraw again to USDT-BEP20... On November 25 I made a request to withdraw funds to USDT-BEP20 and my withdrawal has not been processed yet.
This all looks like a moderate delay in payment, because before they said that withdrawals to cryptocurrency are carried out very quickly, usually within a day. But as you can see, they are now waiting 5-6 days (the status of my withdrawal at this time is "pending approval" and then they cancel my withdrawal.
You still can't play games on the site... It looks like a scam and most likely they are going to close (my guess)...
Support gives me the same answer, all the answers come down to something like this:
"We are prioritizing the issue and we will get back to you as soon as possible in both regards.
We kindly request your continued patience and assure you that the issues are being resolved."
But, as you understand, none of my problems have been resolved yet.
Evo šta se desilo za to vreme:
Moj prvi pokušaj povlačenja sredstava u kriptovalutu (USDT-BEP20) bio je 14. novembra, 20. novembra moje povlačenje je otkazano sa statusom „greška u plaćanju“. Drugi pokušaj podizanja novca u kriptovalutu (ovaj put sam izabrao USDT-TRS20, jer prošli put nisu podigli novac na USDT-BEP20) bio je 20. novembra, a 25. novembra je otkazan i rečeno mi je da pokušam ponovo da podignem na USDT-BEP20... Dana 25. novembra sam podneo zahtev za povlačenje sredstava na USDT-BEP20 i moje povlačenje nije bilo još obrađeno.
Sve ovo izgleda kao umereno kašnjenje u plaćanju, jer su ranije rekli da se isplate u kriptovalute vrše veoma brzo, obično u roku od jednog dana. Ali kao što vidite, sada čekaju 5-6 dana (status mog povlačenja u ovom trenutku je „na čekanju na odobrenje“ i onda poništavaju moje povlačenje.
Još uvek ne možete da igrate igrice na sajtu... Izgleda kao prevara i najverovatnije će se zatvoriti (moja pretpostavka)...
Podrška mi daje isti odgovor, svi odgovori se svode na nešto ovako:
„Dajemo prioritet ovom pitanju i javićemo vam se što je pre moguće u oba pitanja.
Molimo vas za strpljenje i uveravamo vas da se problemi rešavaju."
Ali, kao što razumete, nijedan moj problem još nije rešen.
Prevod 
