Dear Lcb.org Team,
Thank you for your cooperation in this case.We would like to inform you that this player was blocked from our side by request from the AML team of our payment provider (mentioned as Swiss Financial Institution).
The provider requested to make the checks of deposited funds by the client and complete full KYC verification. In addition to the documents confirming the identity, the provider asked to provide the document which confirms the origin of funds the client deposited from 01.10.2024 to 28.10.2024 (Source of wealth).
At the moment, the client has not provided us with any document certifying the origin of the entire amount of deposits. We are still waiting for the documents from the player covering the abovementioned dates. The provider, on its part, has started checking the origin of these funds, and we, as a casino, are waiting for the result of this check.
Thank you for your understanding in this matter.
Kind regards,
OnlyWin team.
Poštovani Lcb.org timu,
Hvala vam na saradnji u ovom slučaju. Želimo da vas obavestimo da je ovaj igrač blokiran sa naše strane na zahtev AML tima našeg provajdera plaćanja (pominje se kao Švajcarska finansijska institucija).
Provajder je zahtevao da izvrši proveru deponovanih sredstava od strane klijenta i završi potpunu KIC verifikaciju. Pored dokumenata koji potvrđuju identitet, provajder je tražio da dostavi i dokument koji potvrđuje poreklo sredstava koje je klijent deponovao od 01.10.2024. do 28.10.2024. (Izvor bogatstva).
Klijent nam trenutno nije dostavio nijedan dokument koji potvrđuje poreklo celokupnog iznosa depozita. Još uvek čekamo dokumente od igrača koji pokrivaju gore navedene datume. Provajder je sa svoje strane počeo da proverava poreklo ovih sredstava, a mi kao kazino čekamo rezultat ove provere.
Hvala vam na razumevanju po ovom pitanju.
srdačan pozdrav,
OnliVin tim.