REŠENO: Novi problem sa kazinom Funclub

I joined this casino and have made a few small deposits. I won $180 on a fee chip, and been waiting on the payment since the 13th of September. I have submitted documents which have been approved, and I've confirmed my deposit method through their email and still no payment yet. I've been to live support and told to keep watching for an email from the banking.

Hello buggars,

Could you please send us your Casino Username via private message so we can reach out to Casino Rep in order to help you?

Thank you in advance.

Done! Thanks 

Thank you for providing us with account details. We will ping Casino Rep in order to help you.

Keep you posted.

Great! Thanks so much for your help 

Hello buggars,

Casino Rep got back to us and said that you are eligible for a BTC withdrawal. Only thing that you need to do is to send your wallet to officemanager @ totalgaming.biz. That's the only address that you can send your wallet to be able to get your winnings. When you do that you will be able to withdraw your money. 

Hope this will help. Let us know when it's finished.

I knew they were going to tell you that. I have sent this information at least 5 times. I sent it again just yesterday. I just resent it again and let's see what happens.

Thanks 

I have proof of the emails I have sent, if needed.

Hello buggars, 

We have sent them an email again with your concerns. Hope that we will get a proper information as soon as possible.

Keep you posted.

Hello buggars, 

We are still waiting for a response. Hope that Casino Rep will reach out to us in shortest possible time.

Thank you for your patience and understanding.

I realize it's such a small amount to complain about but, I shatter to think if I had won a substantial amount and they would not pay. It's almost another week gone by and no response from them whatsoever. I have replied as told and given them my Bitcoin deposit information and any other pertinent info. I truly don't think they're going to come through on this one. 

Hello buggars, 

We have sent them a reminder, and we hope that they will get back to us as soon as possible.

Keep you posted.

No update I suppose. I really don't think they care at this point. Considering it will be a month that will have passed in 2 more days and they won't respond. 

Hello buggars, 

Unfortunately we are still without an update regarding your case. We will remind them once again. 

Keep you posted.

Thank you.

This is apparently one of those bad casinos that everyone needs to steer clear of. If they can't pay the bare minimum on a free chip, they won't pay large payouts. BEWARE!!!!

Hello buggars, 

We are waiting for an update. Once we get it we will inform you instantly.

Keep you posted.

Hello buggars, 

We still haven't received a response from them. Once we get it we will let you know.

Keep you posted.

Hello buggars, 

We didn't receive an update on this case from their side. Once it happens we will let you know.

Thank you for your patience.

Hello buggars, 

We are still waiting for an update. Hope that we will get as soon as possible.

Keep you posted.

Hello buggars, 

Unfortunately we are forced to close this complaint due to lack of information. Once we hear back we will get back to you with the clarification.

Thank you for your understanding.

Hi,

The payout that the player requested from winnings on welcome-chip was completed and paid on 16-Oct-2023.