oh my god!! i just recently played slots&garden casino game. i have never ever been threw so much drama trying to get my winning. i just won 103 on nov 19. i use the wire transfer to get the money. waited couple days . i then call customer service to check on the progress. they tell me that i had to use the bitcoin method, i tried to use the bitcoin method but the game denied me to use that one. called again . they sent me a link to send a pic of my id and credit card. 2 days pass i check again. then they tell me to use the check method. i did that . call to check on it. they now tells me they no longer use the check method. now they want to use the wire transfer again. evertime i call and check on the progress of the withdrawl they tell i have to use another method of withdraw. granted i have to wait 10 days for the withdraw already. so has of nov 30 the wire transfer is pending. i now its going to be something else after 10 days, and i know i put the right info in the wire transfer. because i made sure by doing the research on the correct way to use wire transfer. i wnat to get help from a casino rep. this so crazy!! u have to go threw so much drama!! to get your winings. i had never been threw so much drama!! and this is the first time i have won 100. playing slots again. and this is what i have to go threw to get it. lol...
REŠENO: Slots Garden
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- Započeto
- crneal47
-
Newbie
11
Molimo vas Prijava ili Registrujte se Objavite komentar.
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- Započeto
- crneal47
- u Dec 03, 24, 04:41:38 AM
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Newbie
11
Original
Prevod 
Prevedeno sa 
o moj bože!! Nedavno sam igrao slots & garden casino igru. Nikada nisam imao toliko drame pokušavajući da dobijem svoju pobedu. upravo sam osvojio 103 19. novembra. Koristim bankovni transfer da dobijem novac. čekao par dana. onda zovem korisničku podršku da proverim napredak. kažu mi da sam morao da koristim bitkoin metod, pokušao sam da koristim bitkoin metod, ali mi je igra odbila da koristim tu. pozvao ponovo . poslali su mi link da pošaljem sliku svoje lične karte i kreditne kartice. Prošlo je 2 dana, proveravam ponovo. onda mi kažu da koristim metod provere. uradio sam to. pozovite da proverite. sada mi kažu da više ne koriste metod provere. sada žele ponovo da koriste bankovni transfer. Kad god pozovem i proverim napredak povlačenja, kažu da moram da koristim drugi metod povlačenja. naravno da već moram da čekam 10 dana na povlačenje. tako da je od 30. novembra bankovni transfer na čekanju. Sada će to biti nešto drugo nakon 10 dana, i znam da sam stavio prave informacije u bankovni transfer. jer sam se uverio radeći istraživanje o ispravnom načinu korišćenja bankovnog transfera. Želim da dobijem pomoć od predstavnika kazina. ovo tako ludo!! moraš da ideš bacio toliko drame!! da dobijete svoje dobitke. Nikada nisam imao toliko drame!! i ovo je prvi put da sam osvojio 100. ponovo igram slotove. i ovo je ono što moram da bacim da bih ga dobio. lol...
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- Odgovoreno
- JovanaV
- u Dec 03, 24, 05:09:40 AM
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Moderator
3030
Hello crneal47,
First of all, welcome to LCB.
Sorry to hear that you're facing this kind of issue. Please send us your casino username via private message so we can contact the casino rep and inquire about this.
Thank you.
Zdravo crneal47 ,
Pre svega, dobrodošli u LCB.
Žao nam je što se suočavate sa ovakvom vrstom problema. Pošaljite nam svoje korisničko ime za kazino putem privatne poruke kako bismo mogli da kontaktiramo predstavnika kazina i raspitamo se o ovome.
Hvala.
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- Odgovoreno
- JovanaV
- u Dec 05, 24, 02:25:02 AM
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Moderator
3030
Hvala na objavi od:
Dear crneal47,
Thank you for providing your casino credentials. We contacted the rep regarding this matter and will let you know once we receive their response. Please keep an eye on this thread for further updates.
Dragi crneal47 ,
Hvala vam što ste dali svoje kazino akreditive. Kontaktirali smo predstavnika u vezi sa ovim pitanjem i obavestićemo vas kada dobijemo njihov odgovor. Molimo vas da pratite ovu temu za dalja ažuriranja.
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- Odgovoreno
- Nickhelp
- u Dec 05, 24, 06:34:47 AM
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Casino Rep
300
Greetings all,
I reviewed the situation and there is no method of payout on file for you crneal47, without a verified method of payment there is no way to transfer funds. You will need to work with our service department until you have the necessary documentation on file for bank wire transfer as it is currently the only method of payout available for the requested withdrawal. Bank wire transfers are tricky, for the safety of our players (especially US based players) we use 3rd party payment providers for all funds coming and going and they dictate the terms under which we can transfer funds. Physical check has been phased out almost completely at this point unfortunately so we need a bank that is capable of doing international transfers directly (without an intermediary). So, simply stated, until there is a method of payout on file we cannot move forward.
Best wishes,
Nick and Slots Garden
pozdrav svima,
Pregledao sam situaciju i ne postoji način isplate u spisu za vas crneal47 , bez proverenog načina plaćanja nema načina za prenos sredstava. Moraćete da sarađujete sa našim odeljenjem za usluge dok ne budete imali potrebnu dokumentaciju za bankovni transfer pošto je to trenutno jedini način isplate koji je dostupan za traženo povlačenje. Bankovni transferi su nezgodni, radi bezbednosti naših igrača (posebno igrača iz SAD) koristimo provajdere plaćanja treće strane za sva sredstva koja dolaze i odlaze i oni diktiraju uslove pod kojima možemo da prenosimo sredstva. Nažalost, fizička provera je u ovom trenutku skoro potpuno ukinuta, tako da nam je potrebna banka koja je sposobna da vrši međunarodne transfere direktno (bez posrednika). Dakle, jednostavno rečeno, dok ne postoji metod isplate u evidenciji, ne možemo napredovati.
najbolje želje,
Nick and Slots Garden
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- Odgovoreno
- crneal47
- u Dec 05, 24, 05:35:51 PM
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Newbie
11
Hi. Thank u for your help. I hope I will get the withdrawal. I can definitely use it. The extra money.
Zdravo. Hvala vam na pomoći. Nadam se da ću dobiti povlačenje. Definitivno mogu da ga koristim. Dodatni novac.
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- Odgovoreno
- crneal47
- u Dec 06, 24, 12:38:48 AM
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Newbie
11
My PayPal account can receive international payout. That is what submitted to receive the payout. Can help me get the withdrawal using my PayPal info
Moj PaiPal nalog može primati međunarodne isplate. To je ono što je podneto da primi isplatu. Može mi pomoći da dobijem povlačenje koristeći moje PaiPal informacije
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- Odgovoreno
- crneal47
- u Dec 06, 24, 12:43:57 AM
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Newbie
11
I can receive a domestic wire transfer to my acct. Using PayPal. Can I use that info for the game withdraw payment.
Mogu dobiti domaći bankovni transfer na svoj račun. Korišćenje PaiPal-a. Mogu li da koristim te podatke za isplatu za podizanje igre.
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- Odgovoreno
- crneal47
- u Dec 06, 24, 12:52:21 AM
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Newbie
11
I can receive a domestic wire transfer to my acct. Using PayPal. Can I use that info for the game withdraw payment.
Mogu dobiti domaći bankovni transfer na svoj račun. Korišćenje PaiPal-a. Mogu li da koristim te podatke za isplatu za podizanje igre.
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- Odgovoreno
- Nickhelp
- u Dec 06, 24, 07:56:10 AM
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Casino Rep
300
Greetings crneal47,
As I mentioed our 3rd party payment providers dictate the ways and means by which we can transfer and to whom. PayPal is not eligible unfortunately. You very much need to contact our service department, submit the necessary documentation, and go through the process of establishing your method of payout. There really isn't a simple way here. I would highly recommend deposit and withdrawal using our cypto options moving forward. Coindraw is automated, super simple and FAST. But on this withdrawal it's bank wire only and that means you need to have the proper information on file.
Best wishes,
Nick and Slots Garden
Pozdrav crneal47 ,
Kao što sam spomenuo, naši dobavljači plaćanja treće strane diktiraju načine i sredstva na koje možemo da izvršimo transfer i kome. PaiPal nažalost ne ispunjava uslove. Veoma je potrebno da se obratite našem servisnom odeljenju, dostavite potrebnu dokumentaciju i prođete kroz proces utvrđivanja vašeg načina isplate. Ovde zaista ne postoji jednostavan način. Toplo bih preporučio depozit i povlačenje koristeći naše cipto opcije u budućnosti. Coindrav je automatizovan, super jednostavan i BRZ. Ali kod ovog povlačenja to je samo bankovna transakcija, a to znači da morate imati odgovarajuće informacije u dosijeu.
najbolje želje,
Nick and Slots Garden
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- Odgovoreno
- crneal47
- u Dec 18, 24, 12:28:54 AM
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Newbie
11
Hi. I know this been a experience I won't forget. I never new getting a payout would be so difficult. But I finally have the right withdrawal method. Getting a wire transfer. I use my BMO ACCOUNT. SO THERE SHOULD NOT BE ANY ISSUE IN GETTING THE PAYOUT. HOPEFULLY. WHO KNOWS WITH THIS SLOT GAMES. BUT CAN U CHECK AND MAKE SURE THEY R AT LEAST PROCESSING MY WITHDRAWAL. I KNOW I HAVE TO WAIT 10DAYS. SO THIS IS DAY ONE.
Zdravo. Znam da je ovo iskustvo koje neću zaboraviti. Nikada mi nije bilo tako teško da dobijem isplatu. Ali konačno imam pravi metod povlačenja. Dobijanje bankovnog transfera. Koristim svoj BMO NALOG. TAKO DA NE TREBA DA POSTOJI NIKAKAV PROBLEM U DOBIJANJU ISPLATE. NADAM SE. KO ZNA SA OVIM SLOT IGRAMA. ALI MOŽETE LI PROVERITI I UVERITI SE DA BAR OBRADUJU MOJE POVLAČENJE. ZNAM DA MORAM DA SAČEKAM 10 DANA. PA OVO JE PRVI DAN.
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- Odgovoreno
- JovanaV
- u Dec 19, 24, 05:27:58 AM
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Moderator
3030
Dear crneal47,
Thank you for the update. Please be advised that the casino representative is currently unavailable, which may cause a delay in their response. Please also let us know if there is any progress.
Thank you for your patience.
Dragi crneal47 ,
Hvala vam na ažuriranju. Imajte na umu da je predstavnik kazina trenutno nedostupan, što može uzrokovati kašnjenje u njihovom odgovoru. Takođe nas obavestite da li ima napretka.
Hvala vam na strpljenju.
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- Odgovoreno
- Nickhelp
- u Dec 19, 24, 07:02:30 AM
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Casino Rep
300
Greetings all,
Indeed, I was sick for a bit and still have more vacation days left this year than I can possible take so been forced into some off time. Nonetheless I am here (on a vacation day no less) and have reviewed your account once again crneal47. I still do not see any payout method on file for you. You will, without question need to contact support and have them assist you. The messages you are receiving are automated. I also reviewed every email sent from your registered email address and was unable to locate any submitted documentation, only requests for free chips. In order to follow up and resolve your complaint we will definitely need your cooperation, so please contact support and get assistance.
Thanks so much,
Nick and Slots Garden
pozdrav svima,
Zaista, bio sam malo bolestan i još uvek imam više dana odmora ove godine nego što mogu da uzmem, tako da sam bio primoran na slobodno vreme. Ipak sam ovde (ni manje ni više na dan odmora) i još jednom sam pregledao vaš nalog crneal47 . Još uvek ne vidim nijedan metod isplate u evidenciji za vas. Bez sumnje ćete morati da kontaktirate podršku i da vam oni pomognu. Poruke koje primate su automatizovane. Takođe sam pregledao svaki email poslat sa vaše registrovane adrese e-pošte i nisam mogao da pronađem nijednu dostavljenu dokumentaciju, samo zahteve za besplatne čipove. Da bismo pratili i rešili vašu žalbu, svakako će nam biti potrebna vaša saradnja, pa vas molimo da kontaktirate podršku i dobijete pomoć.
hvala puno,
Nick and Slots Garden
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- Odgovoreno
- Anchi
- u Dec 24, 24, 02:14:34 PM
-
Admin
13897
Hello crneal47,
Any update?
Zdravo crneal47,
Ima li ažuriranja?
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- Odgovoreno
- crneal47
- u Dec 25, 24, 02:16:01 AM
-
Newbie
11
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- Odgovoreno
- JovanaV
- u Dec 25, 24, 03:32:06 AM
-
Moderator
3030
Dear crneal47,
We are handling your complaint and we've asked the casino rep for an update regarding your withdrawal, but please be advised that due to the holidays, we may not receive a response immediately. You will be updated here on this thread as soon as we receive their response.
We kindly ask you not to submit the same complaint multiple times on the forum, as this rule applies to all our members. Please keep an eye on this thread for further updates.
Thank you.
Dragi crneal47 ,
Obrađujemo vašu žalbu i od predstavnika kazina zatražili smo ažuriranje u vezi sa vašim povlačenjem, ali imajte na umu da zbog praznika možda nećemo odmah dobiti odgovor. Bićete ažurirani ovde na ovoj temi čim dobijemo njihov odgovor.
Molimo vas da ne podnosite istu žalbu više puta na forumu, jer ovo pravilo važi za sve naše članove. Molimo vas da pratite ovu temu za dalja ažuriranja.
Hvala.
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- Odgovoreno
- JovanaV
- u Dec 31, 24, 06:46:30 AM
-
Moderator
3030
Dear crneal47,
We haven’t received a response from the casino representative yet, as they are currently away due to the holidays. We kindly ask for a bit more patience while we await their reply. Any updates on your withdrawal?
Thank you.
Dragi crneal47 ,
Još nismo dobili odgovor od predstavnika kazina, pošto su trenutno odsutni zbog praznika. Molimo za još malo strpljenja dok čekamo njihov odgovor. Ima li novosti o vašem povlačenju?
Hvala.
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- Odgovoreno
- JovanaV
- u Jan 03, 25, 08:24:50 AM
-
Moderator
3030
Dear crneal47,
The casino rep is still away due to the holidays. As soon as we hear back from them we'll update you. Any news from your side?
Thank you.
Dragi crneal47 ,
Predstavnik kazina je još uvek odsutan zbog praznika. Čim dobijemo odgovor od njih, obavestićemo vas. Ima li vesti sa vaše strane?
Hvala.
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- Odgovoreno
- JovanaV
- u Jan 08, 25, 08:45:07 AM
-
Moderator
3030
Dear crneal47,
Thank you for the update. The casino rep is back and looking into your case. We will update you once we hear back from them.
Thank you for your patience.
Dragi crneal47 ,
Hvala vam na ažuriranju. Predstavnik kazina se vratio i ispituje vaš slučaj. Obavestićemo vas kada dobijemo odgovor od njih.
Hvala vam na strpljenju.
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- Odgovoreno
- JovanaV
- u Jan 10, 25, 03:59:24 AM
-
Moderator
3030
Dear crneal47,
We still haven't heard back from the casino rep so we've sent them another reminder. We kindly ask you for a bit more patience.
Thank you.
Dragi crneal47 ,
Još uvek nismo dobili odgovor od predstavnika kazina pa smo im poslali još jedan podsetnik. Molimo vas za još malo strpljenja.
Hvala.
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- Odgovoreno
- Nickhelp
- u Jan 14, 25, 07:05:52 AM
-
Casino Rep
300
Greetings all,
And apologies for the delay in reply. I had a look at your account once again crneal47 and we still do not have a valid method of withdrawal on file for you. We need to meet the criteria for our 3rd party payment providers or they will not allow us to initialize payment. BMO does not qualify, you will need to work with our service department until you have a valid method of payout I'm afraid. Until then there isn't anything I can do to assist.
Best wishes,
Nick and Slots Garden
pozdrav svima,
I izvinjavam se zbog kašnjenja u odgovoru. Pogledao sam još jednom vaš nalog crneal47 i još uvek nemamo važeći metod povlačenja u evidenciji za vas. Moramo da ispunimo kriterijume za naše dobavljače plaćanja treće strane ili nam neće dozvoliti da inicijaliziramo plaćanje. BMO se ne kvalifikuje, moraćete da radite sa našim servisnim odeljenjem dok ne budete imali važeći način isplate, bojim se. Do tada ne mogu ništa da učinim da pomognem.
najbolje želje,
Nick and Slots Garden
-
- Odgovoreno
- Anchi
- u Jan 24, 25, 07:20:54 AM
-
Admin
13897
Hello crneal47,
Any update?
Zdravo crneal47,
Ima li ažuriranja?
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- Odgovoreno
- JovanaV
- u Jan 27, 25, 06:17:04 AM
-
Moderator
3030
Since we haven't heard back from the member yet we have a response from the casino rep, we will mark this case as resolved.
Pošto još nismo dobili odgovor od člana, imamo odgovor od predstavnika kazina, ovaj slučaj ćemo označiti kao rešen.
Brzi odgovor
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